Reviews of Quest Palmerston - Darwin 4 stars
18 The Boulevard, 0830 Darwin, Australia
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe rooms are pretty standard across Quests so you know what you’re getting. Good car park.
The WiFi in my room wasn’t working and I had to spend 30 minutes on the phone to IT getting it fixed. When it did come back on it was very poor. I found previously on other floors that it was much better. Price was shocking for a 1 night stay.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe property was clean and the staff were welcoming and friendly.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe bed size was great and balcony views were also good.
The bathroom was dirty, the linen was not clean, the bathroom layout inside the shower was uncomfortable as the shelf impeded movement and the tap handle fell off.
Dear Rochelle, Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed the spacious bed and the views from the balcony, it's great to know those aspects added to your stay. However, I sincerely apologise for the inconvenience you experienced. We appreciate your feedback, as it helps us to improve our service. I do hope that we are able to welcome you back to Quest Palmerston soon. Kindly do not hesitate to write to us for any further assistance that you may require. Warm Regards, Manoj Masiwal General Manager
Dear Rochelle, Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed the spacious bed and the views from the balcony, it's great to know those aspects added to your stay. However, I sincerely apologi… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewN/A
Nothing that I can think of at this time. Everything i needed was provided with courtesy from staff.
Dear Guest, Thank you for taking the time to share your thoughtful feedback. We are delighted to hear that our location and accessible facilities have made your stays comfortable and convenient. It is always a pleasure to welcome you back, and we are grateful for your continued support. Kindly do not hesitate to write to us for any further assistance that you may require. Warm Regards, Manoj Masiwal General Manager
Dear Guest, Thank you for taking the time to share your thoughtful feedback. We are delighted to hear that our location and accessible facilities have made your stays comfortable and convenient. It is always a pleasure to welcome you bac… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewConvenient for our work, easy access. Loved being able to bring my pup.
The area isn’t the best and it’s quite noisy at night plus the bedrooms are very bright. The aircon in our room was incredibly noisy.
Dear Lyn, Thank you for taking the time to share your thoughtful feedback. We are delighted to hear that our location and accessible facilities have made your stays comfortable and convenient. We do, however, sincerely apologize for the noise disturbances and the brightness in the bedrooms, as well as the issue with the air conditioning unit. It is always a pleasure to welcome you back, and we are grateful for your continued support. Kindly do not hesitate to write to us for any further assistance that you may require. Warm Regards, Manoj Masiwal General Manager
Dear Lyn, Thank you for taking the time to share your thoughtful feedback. We are delighted to hear that our location and accessible facilities have made your stays comfortable and convenient. We do, however, sincerely apologize for the … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewAll the modern conveniences so we could stay in if we wanted
Dear Danniele, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. I do hope that we are able to welcome you back to Quest Palmerston soon. Kindly do not hesitate to write to us for any further assistance that you may require. Warm Regards, Manoj Masiwal General Manager
Dear Danniele, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and thei… Show more
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewClean and well maintained; proximity to supermarket. Staff very helpful.
Car park noise on weekends - locals hooning.
Dear Edda, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. I do hope that we are able to welcome you back to Quest Palmerston soon. Kindly do not hesitate to write to us for any further assistance that you may require. Warm Regards, Manoj Masiwal General Manager
Dear Edda, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their ap… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewClose to family, and shipping center.
Dear Sharon, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. I do hope that we are able to welcome you back to Quest Palmerston soon. Kindly do not hesitate to write to us for any further assistance that you may require. Warm Regards, Manoj Masiwal General Manager
Dear Sharon, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their … Show more
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewLiked the underground parking accessible by lift. Close to shops.
No smart TV
Dear Guest, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. Thank you for you feedback regarding TV, we are in the process of upgrading the smart TV, hopefully soon we will get the new TVs. I do hope that we are able to welcome you back to Quest Palmerston soon. Kindly do not hesitate to write to us for any further assistance that you may require. Warm Regards, Manoj Masiwal General Manager
Dear Guest, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their a… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewwe had stayed at this location previously and it lived up to our expectations
our room was on level one which is subject to a lot of external noise like traffic and people yelling
Dear Brian, Thank you for taking the time to share your thoughtful feedback. We are delighted to hear that our location and accessible facilities have made your stays comfortable and convenient. It is always a pleasure to welcome you back, and we are grateful for your continued support. Kindly do not hesitate to write to us for any further assistance that you may require. Warm Regards, Manoj Masiwal General Manager
Dear Brian, Thank you for taking the time to share your thoughtful feedback. We are delighted to hear that our location and accessible facilities have made your stays comfortable and convenient. It is always a pleasure to welcome you back,… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLocation was good close to the supermarket, club, pubs and restaurants
On arrival they had our 2 rooms on different levels and were hesitant to change it. The air conditioning didn’t work. The room wasn’t cleaned Sunday & Monday we had to ask for clean towels, and coffee nearly everyday. Had to deal with cigarette smoke from other balconies.
Dear Jodie, Thank you for your feedback. For any room related issues, we always encourage guests to contact reception so we can address them immediately. Please note that housekeeping does not operate on Sundays or public holidays, and as Monday was a public holiday, service was not scheduled. That said, coffee should still be replenished daily when housekeeping is in service, and I apologize that this was missed during your stay. I have discussed this with the housekeeping manager to ensure it is not overlooked in the future. We appreciate your comments and will take them into consideration to improve our guest experience. Warm Regards, Bilal Sarfraz Front Office Manager
Dear Jodie, Thank you for your feedback. For any room related issues, we always encourage guests to contact reception so we can address them immediately. Please note that housekeeping does not operate on Sundays or public holidays, and as… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewQuest Serviced Apartments is just where you want to stay while you're traveling in Australia. All chains throughout Australia are just awesome and definitely our "go-tos". It is just the best.
NA
Dear Guest, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. I do hope that we are able to welcome you back to Quest Palmerston soon. Kindly do not hesitate to write to us for any further assistance that you may require. Warm Regards, Bilal Sarfraz Front Office Manager
Dear Guest, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their app… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewLocation was good for me. The room was clean and tidy however the bathroom shower leaked quite a lot. Fridge was so cold it froze everything in it. I turned it right down but it didn't make a difference. Bed was huge and very comfortable.
They sent me a code to get keys for entry. I used this code and it did not work. I arrived at Quest at 1.30am after a very long flight so I was not happy that I then had to wait for someone to come and let me in.
Dear Marie, Thank you for taking the time to share your feedback. We're sorry to learn about the issues you experienced with the shower and fridge. For any room related concerns during your stay, we kindly encourage guests to contact reception or our after hours service, and we’ll do our best to resolve the matter promptly. Regarding the keysafe issue, I have followed up with our maintenance team and we will continue to monitor it closely to ensure it functions smoothly for all guests. I sincerely apologise for the inconvenience you experienced. We appreciate your feedback, as it helps us to improve our service. I do hope that we are able to welcome you back to Quest Palmerston soon. Kindly do not hesitate to write to us for any further assistance that you may require. Warm Regards, Bilal Sarfraz Front Office Manager
Dear Marie, Thank you for taking the time to share your feedback. We're sorry to learn about the issues you experienced with the shower and fridge. For any room related concerns during your stay, we kindly encourage guests to contact r… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewGreat location for our trip
Locals hanging around outside of all hours
Dear Anthony, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. I do hope that we are able to welcome you back to Quest Palmerston soon. Kindly do not hesitate to write to us for any further assistance that you may require. Warm Regards, Bilal Sarfraz Front Office Manager
Dear Anthony, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their a… Show more