Reviews of Quest Collingwood 4 stars
79-85 Wellington Street, Collingwood, 3066 Melbourne, Australia
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewQuiet location, clean and lovely staff
No room service options and small car park for larger cars
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewSpacious. Great location and quiet.
While the apartment was very clean for the most part, the outer surface of the toilet bowl could have had more attention paid from a cleanliness perspective. Just needs more care when wiping. There was a visible 'streak' down the length. The bath towels had a bleach smell to them which was a bit off-putting.
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewFantastic location, comfortable and well laid out, very clean and kitchen well stocked with basics
Late check-out update to card didn't work so got locked out
Dear lostwanderer, Thank you for your excellent review. We’re delighted to hear you enjoyed our fantastic location, clean and comfortable apartments, and the convenience of a well-stocked kitchen. I’m sorry for the inconvenience with your late check-out key access. Our key cards can only be updated manually at reception, and I appreciate your understanding. We’ll make sure our team communicates this more clearly moving forward. We’re so pleased you had a great stay overall and we look forward to welcoming you back to Quest Collingwood soon. Kind regards, Kane Robertson General Manager
Dear lostwanderer, Thank you for your excellent review. We’re delighted to hear you enjoyed our fantastic location, clean and comfortable apartments, and the convenience of a well-stocked kitchen. I’m sorry for the inconvenience with your… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewOne of the easiest places I've stayed. It's the little things like driving into the driveway and being able to check in then drive car down to carpark. Great rooms. Just really tidy and all the things you need including washer and dryer (in the 1 bedroom). Staff were great, instinctive service. Highly recommend any room type. Our whole crew were happy with their rooms. No restaurant but heaps of good options in walking distance. Try Pincho Disco - modern Mexican. Sensational
Dear Tracy, Thank you for your excellent review and for recommending us. We’re so pleased to hear you and your crew enjoyed the apartments, the in-room amenities, and the convenience of our check-in and parking process. It’s also great to know our team’s instinctive service stood out and that you enjoyed the fantastic dining options nearby — Pincho Disco is one of our favourites too! We look forward to welcoming you all back to Quest Collingwood again soon. Kind regards, Kane Robertson General Manager
Dear Tracy, Thank you for your excellent review and for recommending us. We’re so pleased to hear you and your crew enjoyed the apartments, the in-room amenities, and the convenience of our check-in and parking process. It’s also great to… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewA fantastic location, close to great places to eat and things to do, it's at the heart of the cool Collingwood and Fitzroy scene, and the staff were fantastic and super friendly. I would highly recommend a stay.
It was a bit challenging to navigate the heating/cooling unit; some instructions would have been helpful, but otherwise, everything was great.
Dear Alicja, Thank you for your excellent review and for recommending us. We’re so pleased you enjoyed our location in the heart of Collingwood and Fitzroy, along with the friendly service from our team. I appreciate your feedback about the heating and cooling unit — we’ll make sure clearer instructions are available to make this easier for future guests. We’re delighted you had such a great stay overall and look forward to welcoming you back to Quest Collingwood again soon. Kind regards, Kane Robertson General Manager
Dear Alicja, Thank you for your excellent review and for recommending us. We’re so pleased you enjoyed our location in the heart of Collingwood and Fitzroy, along with the friendly service from our team. I appreciate your feedback about t… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewFriendly staff Good parking available for a reasonable price Great vegan food options close by
Dear Kellie, Thank you for your excellent review. We’re so pleased you enjoyed your stay, found our team friendly, parking convenient, and loved the great vegan dining options nearby. We hope to welcome you back soon. Kind regards, Kane Robertson General Manager
Dear Kellie, Thank you for your excellent review. We’re so pleased you enjoyed your stay, found our team friendly, parking convenient, and loved the great vegan dining options nearby. We hope to welcome you back soon. Kind regards, Kane … Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewFriendly staff, clean and spacious rooms!
Dear Vanessa, We truly appreciate your excellent feedback. It’s wonderful to hear you enjoyed your spacious and clean room, along with the friendly service from our team. It would be our pleasure to welcome you back to Quest Collingwood again soon. Kind regards, Kane Robertson General Manager
Dear Vanessa, We truly appreciate your excellent feedback. It’s wonderful to hear you enjoyed your spacious and clean room, along with the friendly service from our team. It would be our pleasure to welcome you back to Quest Collingwood a… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewDisappointing that room card to access the elevators was cancelled at 10.00am prior to us checking out.
Dear Gayle, Thank you for your review. We’re pleased you enjoyed our location and found it easy to access everything during your stay. I’m sorry for the inconvenience with your room card expiring before check-out. As check-out is at 10am, cards automatically time out at this stage and need to be reactivated manually at reception if required. We’ll ensure this is communicated more clearly for future guests. We hope to welcome you back to Quest Collingwood again soon. Kind regards, Kane Robertson General Manager
Dear Gayle, Thank you for your review. We’re pleased you enjoyed our location and found it easy to access everything during your stay. I’m sorry for the inconvenience with your room card expiring before check-out. As check-out is at 10am,… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewGreat location for the wedding venue.
Parking station was very tight for a Ford Ranger.
Dear Alex, Thank you for your review. We’re so pleased to hear our team looked after you well and that our location suited your needs for the wedding. I appreciate your feedback regarding the parking — we understand larger vehicles can find the space a little tight, and we’ll continue to assist guests with alternatives where possible. We hope to welcome you back to Quest Collingwood again soon. Kind regards, Kane Robertson General Manager
Dear Alex, Thank you for your review. We’re so pleased to hear our team looked after you well and that our location suited your needs for the wedding. I appreciate your feedback regarding the parking — we understand larger vehicles can fi… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewWell located & very roomy
Not a lot of kitchen utensils or kitchen space to actually cook meals. But this was not an issue as we ate out most times
Dear Tanya, Thank you for your review. We’re so pleased you enjoyed the comfort, space, and location of your apartment. I appreciate your feedback regarding the kitchen utensils and space, and I’m sorry this aspect didn’t fully meet your expectations. Your comments help us continue to improve. We hope to welcome you back to Quest Collingwood again soon. Kind regards, Kane Robertson General Manager
Dear Tanya, Thank you for your review. We’re so pleased you enjoyed the comfort, space, and location of your apartment. I appreciate your feedback regarding the kitchen utensils and space, and I’m sorry this aspect didn’t fully meet your … Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewFriendly staff, lovely clean rooms.
Dear Vanessa, Thank you for your excellent 10/10 review. We’re so pleased you enjoyed the friendly service and the cleanliness of your room. We look forward to welcoming you back to Quest Collingwood again soon. Kind regards, Kane Robertson General Manager
Dear Vanessa, Thank you for your excellent 10/10 review. We’re so pleased you enjoyed the friendly service and the cleanliness of your room. We look forward to welcoming you back to Quest Collingwood again soon. Kind regards, Kane Robert… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation. Quiet. Comfort. Had everything we needed . Convenience. 2 trams nearby. Plenty of food, bars, shops in surroundings . Close to city.
Nothing
Dear Mary Louise, Thank you for your glowing 10/10 review. We’re so pleased to hear you enjoyed the comfort, convenience, and quiet location, along with the easy access to trams and nearby cafés, bars, and shops. It’s wonderful to know everything you needed was close at hand, and we hope to welcome you back to Quest Collingwood again soon. Kind regards, Kane Robertson General Manager
Dear Mary Louise, Thank you for your glowing 10/10 review. We’re so pleased to hear you enjoyed the comfort, convenience, and quiet location, along with the easy access to trams and nearby cafés, bars, and shops. It’s wonderful to know ev… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewEfficient. Easy. Found it all very nice and simple
Dear Tracy, Thank you for sharing your feedback. We’re so pleased to hear you found your stay efficient and easy, with everything you needed for a simple, enjoyable visit. We look forward to welcoming you back to Quest Collingwood again soon. Kind regards, Kane Robertson General Manager
Dear Tracy, Thank you for sharing your feedback. We’re so pleased to hear you found your stay efficient and easy, with everything you needed for a simple, enjoyable visit. We look forward to welcoming you back to Quest Collingwood again s… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewVery clean and it smells amazing!
Dear Casey, Thank you for your excellent review. We’re delighted to hear you found everything so clean and that you loved our signature scent. We hope to welcome you back to Quest Collingwood again soon. Kind regards, Kane Robertson General Manager
Dear Casey, Thank you for your excellent review. We’re delighted to hear you found everything so clean and that you loved our signature scent. We hope to welcome you back to Quest Collingwood again soon. Kind regards, Kane Robertson Gene… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in June 2025
Verified reviewSo clean and contemporary.
I thought I’d booked a room with a bath… not so. Bi the bathroom was nice
Dear Hannah, Thank you for your wonderful 10/10 review. We’re delighted to hear you enjoyed the cleanliness, comfort, and contemporary feel of your apartment, as well as our central location. I’m sorry for the confusion around the bath — I appreciate your understanding and I’ll make sure our team reviews how this is presented to ensure clarity for future bookings. We’re so pleased you had a great stay overall and we look forward to welcoming you back to Quest Collingwood again soon. Kind regards, Kane Robertson General Manager
Dear Hannah, Thank you for your wonderful 10/10 review. We’re delighted to hear you enjoyed the cleanliness, comfort, and contemporary feel of your apartment, as well as our central location. I’m sorry for the confusion around the bath — … Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewEasy check in
Issue with the hot water
Dear Ann, Thank you for taking the time to share your feedback. I’m glad you found check-in easy and that our location and service stood out during your stay. I’m sorry to hear you experienced an issue with the hot water. Thank you for letting us know — our maintenance team will be addressing this immediately. Should you ever have any issues during a stay, please don’t hesitate to let our reception team know so we can resolve it right away. We hope to welcome you back again for a more seamless experience. Kind regards, Kane Robertson General Manager
Dear Ann, Thank you for taking the time to share your feedback. I’m glad you found check-in easy and that our location and service stood out during your stay. I’m sorry to hear you experienced an issue with the hot water. Thank you for le… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewI was unaware of a breakfast. From the initial greeting until our farewell, the staff from the front desk to the cleaning staff was friendly and always helpful. The location in Collingwood was fantastic with most of what we wanted to see and do, easily accesible via public transport.
Nothing except our stay could have been longer.
Dear Jim, Thank you for your wonderful 10/10 review. We’re so pleased to hear you found your stay comfortable and that our location made it easy to explore everything Collingwood has to offer. It’s also fantastic to know our team, from the front desk through to housekeeping, helped make your visit so enjoyable. While we don’t have a restaurant or breakfast service onsite, we’re lucky to be surrounded by many fantastic cafés just a short stroll away — perfect for starting the day like a local. And we couldn’t agree more, the only thing better would have been a longer stay. We hope to welcome you back for just that next time. Kind regards, Kane Robertson General Manager
Dear Jim, Thank you for your wonderful 10/10 review. We’re so pleased to hear you found your stay comfortable and that our location made it easy to explore everything Collingwood has to offer. It’s also fantastic to know our team, from the… Show more