2303 Newcastle, Australia
#127 of 138 hotels in Newcastle
Guests' ChoiceBased on 548 hotel reviews
6.5Cleanliness
7.0
Comfort
7.2
Location
8.1
Facilities
6.8
Staff
6.8
Value for money
7.0
Free WiFi
7.9
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End of dialog contentReviewed: 1 September 2025
Anne
JapanI did not realise when booking that all the interactions would be on the phone. I was sent so many text messages and and codes and then had to call a number to actually book in. The offsite parking was another text message and more codes, and quite a walk! Not 'just around the corner' as stated. The codes were particularly disconcerting when our code to get into the building didn't work when we returned after dinner. I did not feel the apartment was very clean. I understand it was a little dated and the fixtures old, but the cleanliness was lacking. The pillow was terrible.
The location was great. It was roomy. The kitchen had whatever you would need except we weren't there long enough to utilise that. The bed I used was comfortable.
Stayed in August 2025
Reviewed: 23 August 2025
Tracy
AustraliaBed terrible
Stayed in August 2025
Reviewed: 21 August 2025
Kristy
AustraliaThe wifi is very slow, no Netflix, Disney + etc…. Couldn’t even hook up PlayStation To get my own pay TV. Need more cover n middle of bed as it is 2 singles pushed together
Had everything I wanted in way of private bathroom & fully equipped kitchen
Stayed in August 2025
Reviewed: 13 August 2025
Tamika
AustraliaBooked a spa bath room comes with only a shower.
Stayed in August 2025
Reviewed: 20 July 2025
Graeme
AustraliaRooms not very clean. We didn’t like the note left under our door & the other 5 doors near us asking for a sexual encounter with a transvestite.
Centrally located in Hamilton to all the facilities, clubs, restaurants etc. It serves the purpose of providing accommodation.
Stayed in July 2025
Reviewed: 6 July 2025
Isabel
AustraliaLocation ok
Stayed in June 2025
Reviewed: 14 June 2025
Matthew
AustraliaLocation. Hamilton used to be the destination in Newcastle. Now it is full of angry young adults fighting and street people up to no good. Felt a little unsafe.
Location
Stayed in May 2025
Reviewed: 26 May 2025
Mooey
AustraliaClean and great location
Stayed in May 2025
Reviewed: 17 May 2025
Sampaklis
AustraliaEverything was great except the air con didn't work so with the rain and cold weather I couldn't keep warm in comfort
Stayed in May 2025
Reviewed: 12 May 2025
Jody
AustraliaThe bath/shower did not drain well at all, so no chance of using the spa bath, and a shower left us ankle deep in water that took ages to drain down the plughole. At the end, it washed up gunk that sat in the bath until we showered again. We called for maintenance, and I believe someone came, but nothing was done to improve the situation. A bath would have been nice.... Also WAY too many codes to manage all the different doors!
It was a convenient location.
Stayed in May 2025
Reviewed: 8 May 2025
Suzanne
AustraliaThe lift was out of order and there was no notification of this either before during or after making the booking. There was even a lift code given with the access code received on the day of check-in Having to carry a heavy suitcase up 4 flights of stairs and my 94 yr old mum Having to walk up 4 flights of stairs was terrible at the end of a long days train travel however i will mention that we have enjoyed previous stays
The location
Stayed in April 2025
Reviewed: 2 May 2025
Rebecca
AustraliaNot very clean and only a shower in main bedroom. The one from the general bathroom had been removed.
Spacious rooms and living areas
Stayed in February 2025
Reviewed: 23 April 2025
Kunal
AustraliaSpacious and very well located. Good value.
Stayed in April 2025
Reviewed: 17 April 2025
Li
AustraliaI have stayed here many times. Love the space and the location . However this trip, the lift did not work and I was not informed by management . I did not have client with disability with me this trip, otherwise it would be a huge problem. I woke up with red spots on my body, assuming it was because of the sheets.
Stayed in April 2025
Reviewed: 10 April 2025
Stephen
AustraliaThe elevator was broken so fire stairs to level 3 was difficult with luggage.
Stayed in April 2025
Reviewed: 24 March 2025
Jennifer
AustraliaKing bed too soft for our liking. Not a selection of pillow heights.
Location
Stayed in March 2025
Reviewed: 2 March 2025
Tim
AustraliaThought the interior was looking a bit run down and showed water damage marks in the ceiling of the bedroom.
Love the location to foods around the corner.
Stayed in February 2025
Reviewed: 1 March 2025
Judith
AustraliaNothing
The whole room
Stayed in February 2025
Reviewed: 3 February 2025
Ajay
IndiaRoom that was allocated.
Location
Stayed in January 2025
Reviewed: 25 January 2025
Rachel
AustraliaRoom smelt like cigarettes. Took multiple phone calls to receive check in information.
The location.
Stayed in November 2024
Reviewed: 11 January 2025
Chris
AustraliaAttitude of the staff on the phone really let them down, parking access code was wrong, service attitude of the staff member was a total disgrace.
Location was great for what we were looking for
Stayed in November 2024
Reviewed: 4 January 2025
Tiana
Australiajust this stay, the cleanliness wasn’t the best, i had multiple cockroaches in my apartment, i also paid for early check in and didn’t get my check in code till i rang up 10 times & was hung up on & the code didn’t get sent till 30mins after my check in time.
it has everything you need and it’s a full apartment, it has a full kitchen, stove, fridge, toaster, dining table, couches, smart tv, spa, washing machine & dryer.
Stayed in January 2025
Reviewed: 29 December 2024
Kristy
AustraliaShower. The off sight parking.
Location & close to everything I needed. Easy to come & go
Stayed in December 2024
Reviewed: 26 December 2024
Huyen
AustraliaThe cleaner should do a better job. The decoration should be nicer.
Stayed in December 2024
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