The inconsistency in the rooms is frustrating, of our two rooms one has foxtel the other didn't. One had security screens, the other didn't. We were the Guinea pigs for a new keyless keypad system which I didn't mind until the code didn't work on lifts or basement doors so we were unable to use them until we received a fob on our second day.

The location is incredible, the main reason we've stayed here several times. The rooms are of a good size and the ocean views were beautiful.

Stayed in August 2025

Disappointed about the management not getting back to us regarding height oh car park and asking a discount For us being we were coming down for medical reasons as a family member my j nephew is at the later stages of his illness for his life

Close to every thing

Stayed in August 2025

Nothing really. Hot water was not very hot

Location

Stayed in July 2025

Thought it was very expensive

Stayed in May 2025

The checking staff, was not available 1 was sitting in a chair on her mobile phone, the other was in the back somewhere. I waited for 15 mins not realising the girl next to me on the phone was actually supposed to be working. Check in was 2pm, I was there at 2.05pm. Not good enough. No apology at all.

Location is fantastic

Stayed in May 2025

The Drift did not feel visitor friendly. We were there with my parents for their 50th wedding anniversary, so the grandchildren of course were present. The Children were told to be quiet and reprimanded for standing on the edge of the pool (were told by neighbours that it was private property, even though they were within the pool area only). When using the common area with bbq at 5pm, we felt very uncomfortable with a resident sitting on their deck watching us the whole time so moved inside at 6pm. Our children were not noisy or unruly at all and were being monitored by us at all times, however we felt very uncomfortable and as though we were disrupting a residential area, as opposed to being able to relax and enjoy being away for the weekend as a family.

We were moved to “the Drift” due to a leak in the roof at paradiso meaning we were unable to stay where we had booked. The swim-up pool and being close to the beach was beautiful. Facility was clean and comfortable.

Stayed in March 2025

Location

Stayed in April 2025

Despite Allogio’s reassurances that they required copies of my driver’s licence and credit card uploaded to their system, every other place I have stayed with Booking.com hasn’t needed this so I am sceptical that they needed this done at all. It also creates the risk of identity theft for myself and other guests who have to do this step if Allogio’s system becomes compromised. Talking to other guests staying there at the time, they shared the same concern. As Booking.com has also asked me a question about check in for the Paradiso, I assume that issues regarding check in might also have been raised previously for the Paradiso. It was very clear that the reception being staffed from 10am to 4pm isn’t sufficient for this size of apartment building and especially for the Paradiso’s price point. There were a few existing maintenance concerns that I would like to have been able to show them about the apartment, but as they weren’t there at check in, nor onsite when we checked out nor onsite for the weekend we were there, this wasn’t possible to do. The worst example of this is that when we first arrived there were so many down lights in the corridors around the apartments doors that were not working that we needed to use our phones to illuminate the door numbers to find our apartment’s door. This indicated that no staff have recently inspected these lights after dark to ensure they’re working ok. This is a real safety issue that shouldn’t exist in an apartment complex at any price point and especially not this one.

The Paradiso Apartments does have one of the best locations in Kingscliff with cafes, shops and beach all within a short walk. The apartment was very spacious. Apartment had both Wifi and also Foxtel. Working laundry and plenty of space to set up a laptop to get some work done if required. Inside the apartment was very quiet with noise from the outside being fairly well attentuated. Bed was comfortable.

Stayed in April 2025

Single beds very soft & bed shifted each time rolled over as wheels slid on floors. Very little natural light, furnishing quite dated & showing wear. The block is looking a little tired - 2 sets of keys sometimes didn't work on swiping & one evening ourselves and another guest could not get into the main door after trying 3 sets of swipe tags & needed to contact security

Location is perfect for shops, beach, restaurants, pubs & clubs.

Stayed in April 2025

Was disappointed with the room setup there was very little toilet paper and I had to buy my own as there is no staff to talk to

Stayed in April 2025

Garage and lift had no ventilation

Size of apartment

Stayed in January 2025

Dryer didn’t work. Cutlery drawer was broken. Only one tea towel and not able to leave dishes in dishwasher on departure which meant handwashing to leave in time. Only one tea towel meant it was soaking wet. Rubbish collection on Friday morning was very early and woke everyone up including small children. No face cloths. Overall the property is tired and needs refurbishment.

Great location. Adequate facilities. Good wifi and TV options. Oven and fridge.

Stayed in January 2025

It is getting old… needs refreshing… no live TV (staff very apologetic and tried their best to fix the issue, unfortunately not successful).

Great location

Stayed in January 2025

The apartment shown on the advertisement for 219 was not the same as the actual apartment. Photos had been used from the apartment on the floor above that shows a better view of the beach and a larger kitchen and outdoor area. We talked to the managers and received a small refund for the trouble, but it was quite a disappointment at first but the staff were helpful. Hopefully, the photos will be revised after our experience. Some issues with the aircon that were sorted. The kitchen is light on supplies. There was no dishwashing liquid, no garbage bags, no hand towels, and only one small baking tray for the oven. It's best to bring extra for yourself.

The location is perfect. Close to shops and a very short walk to the beach. Perfect place to stay if you enjoy days at the beach and nice dinners and drinks out. The apartment is big, with enough space for everyone and ample kitchen space for food preparation and eating inside or out. A nice peek of the beach out the window.

Stayed in January 2025

Television was small and located under the kitchen bench at almost floor height. The remote control for the Foxtel was playing up which made it frustrating to operate. Spa pool was not in a useable state.

Well set up for a family stay. Perfect location directly across the road from the beach and surf life-saving club. Spacious room with everything needed for an extended stay if required.

Stayed in January 2025

There was a chair missing from the dining table which I managed to get hold of a staff member who brought in an office chair. I had to ask for hand towels and bath mats which I could only get one bath mat as they had no more available. There were no beach towels. The gym was run down and the steam room was full of boxes and rubbish. We couldn't get the TV to work and the reception was always closed. I emailed 5 times and tried calling the numbers I was provided to ask about a late check out and had no response.

The apartment was spacious and the beds were comfortable, it was clean, the pool was nice.

Stayed in January 2025

I didn’t like that they had scheduled gardening that blocked the entire path way to the pool without any notice being sent out to the people staying those days. Being with a group of young adults with disabilities this was not great. Forcing some to walk up stairs that don’t have great mobility. We chose the ground floor to avoid having that problem. 2 of our 4 days there were disrupted by this.

Stayed in December 2024

The microwave didn’t work, there wasn’t any laundry detergent, very small pool.

It was close to the beach

Stayed in January 2025

Thought I’d booked unit with rooftop access.

Location

Stayed in November 2024

Pool very small

Close to every thing

Stayed in December 2024

wasnt enough knives and forks, frypans were old and useless for cooking, tv remotes not working, dryer not working, air conditioner in ensuite room not working. Workman working on the ground floor which let to muddy area. We had to walk around and one of our girls has a disability was not convenient

Great location and easy access to car parking, access to local shops and restaurants loved the location

Stayed in December 2024

Was not able to check in at scheduled time due to short staffed. No washing powder for the clothes washer

Big spacious apartments

Stayed in December 2024

The room was very tired, not worth the money Chipped furniture, walls marked, light in shower had been burnt, skirting coming away from wall.

Stayed in November 2024

following rain there was a horrible sewer smell in the outdoor section of our accomodation that made its way inside. obviously some kind of drainage issue

location was perfect

Stayed in October 2024