Reviews of Oaks Melbourne on Collins Suites 4 stars
480 Collins Street, 3004 Melbourne, Australia
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewLocation and check in . Comfortable.
No issues
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewSpacious room with great facilities - full kitchen available with kitchen essentials provided. Central location - very easy to access public transport
The staff member checking us in was somewhat rude and disinterested, however our experience at check out was significantly different.
Reviewed: 4 September 2025 · Stayed in July 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified reviewNeat, simple
Bathroom was a bit unusual in terms of configuration that could have been designed to give more space. Bed was a little too close to the wardrobe.
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewThe room was very comfortable with great amenities. I was surprised to find there was room service which I didn't use but would next time. I will certainly come back. Very well positioned with an IGA supermarket/bottle shop next door and coffee shops close. Bathroom was very good and quite a good size, unlike many places I have stayed.
The only thing I didn't like was that it is positioned between two tram stops - one and a half blocks way each way. I was carrying a case too far whichever stop I embarked at. Need a pull along case next time.
Reviewed: 3 September 2025 · Stayed in June 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewThe location and stuff are very friendly
Old facilities
Dear Emad, Thank you for taking the time to leave your review, we appreciate your rating on service, location and value for money. We will take on your feedback regarding the facilities for future improvements. We hope we get the chance to welcome you back again soon. Kind regards, Oaks on Collins
Dear Emad, Thank you for taking the time to leave your review, we appreciate your rating on service, location and value for money. We will take on your feedback regarding the facilities for future improvements. We hope we get the chance to … Show more
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewThe location and it was very confortable
The toilet set up is quite weird
Dear Gina, Thank you for taking the time to leave your review, we appreciate your rating on service, location and value for money. We will take on your feedback. We hope we get the chance to welcome you back again soon. Kind regards, Oaks on Collins
Dear Gina, Thank you for taking the time to leave your review, we appreciate your rating on service, location and value for money. We will take on your feedback. We hope we get the chance to welcome you back again soon. Kind regards, Oaks o… Show more
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe location was great, trams in the street outside. The room was very spacious with all kitchen facilities including a small dishwasher.
Considering the size of the room which was quite spacious the bathroom was very cramped with only a very small basin. Not well designed
Dear Sally-Ann, Thank you for taking the time to leave your review, we appreciate your rating on service, location and value for money. We will take on your feedback regarding the bathroom design for future improvements. We hope we get the chance to welcome you back again soon. Kind regards, Oaks on Collins
Dear Sally-Ann, Thank you for taking the time to leave your review, we appreciate your rating on service, location and value for money. We will take on your feedback regarding the bathroom design for future improvements. We hope we get the… Show more
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThe friendliest reception staff So welcoming
Just the cold weather as a blizzard come in when we were staying
Dear Renee, Thank you for the excellent review. We are thrilled to know you had a great time (except the cold). We hope we get the chance to welcome you back again soon. Kind regards, Oaks on Collins.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewExcellent location only 7 minutes walk to Southern Cross station. Room had a great little kitchen, was spotless and bed was very comfortable.
Dear Bernard, Thank you for taking the time to leave your review, we appreciate your rating on service, location and value for money. We hope we get the chance to welcome you back again soon. Kind regards, Oaks on Collins.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewEasy access/ easy check in process
Dear Kerry, Thank you for taking the time to leave your review, we appreciate your rating on service, location and value for money. We will take on your feedback. We hope we get the chance to welcome you back again soon. Kind regards, Oaks on Collins.
Dear Kerry, Thank you for taking the time to leave your review, we appreciate your rating on service, location and value for money. We will take on your feedback. We hope we get the chance to welcome you back again soon. Kind regards, Oak… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in July 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewRoom facilities were excellent staff were great bed was very comfortable
Not having an external window was quite off putting
Dear David, Thank you for taking the time to leave your review, we apricate your rating on service, location and value for money. We will take on your feedback. We hope we get the chance to welcome you back again soon. Kind regards, Oaks on Collins.
Dear David, Thank you for taking the time to leave your review, we apricate your rating on service, location and value for money. We will take on your feedback. We hope we get the chance to welcome you back again soon. Kind regards, Oaks … Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewRoom was clean and comfortable. Well set out and plenty of space. Very quiet as we heard no outside sounds. Overall very lovely
Nothing really, if i was to be picky maybe a different selection of tea bags (only green tea) and more milk for the coffee machine. This is very minor as we really didn't need to use them but just a thought.
Dear guest, Thank you for taking the time to leave your review, we apricate your rating on service, location and value for money. We will take on your feedback. We hope we get the chance to welcome you back again soon. Kind regards, Cindy. Oaks on Collins.
Dear guest, Thank you for taking the time to leave your review, we apricate your rating on service, location and value for money. We will take on your feedback. We hope we get the chance to welcome you back again soon. Kind regards, Cind… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation. Friendly Professional Staff. Great view 👌 👍 😉 Good Price
Moved rooms due to a leaking shower. Better room Thankfully.
Dear Anne-Marie, Thank you for taking the time to provide your feedback, please accept our apologies that you faced the maintenance issues on your first room and for any inconvenience caused having to change rooms. We hope we get the chance to welcome you back again soon. Kind regards, Cindy. Oaks Melbourne on Collins.
Dear Anne-Marie, Thank you for taking the time to provide your feedback, please accept our apologies that you faced the maintenance issues on your first room and for any inconvenience caused having to change rooms. We hope we get the chanc… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation was perfect
Not a fan of having toilets next to the bed. Otherwise it was good
Dear Mark, Thank you for taking the time to leave your honest review, we apricate the feedback. We hope to welcome you back soon. Kind Regards, Cindy. Oaks Melbourne on Collins.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified review