53-57 The Esplanade, 4870 Cairns, Australia
#35 of 75 hotels in Cairns
Guests' ChoiceBased on 1096 hotel reviews
8.0Cleanliness
8.3
Comfort
8.4
Location
9.5
Facilities
7.9
Staff
8.8
Value for money
7.7
Free Wifi
7.3
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End of dialog contentReviewed: September 4, 2025
Roslyn
AustraliaNo Microwave
Great location
Stayed in September 2025
Reviewed: September 3, 2025
Taylor
AustraliaNothing we didn't like
The location was terrific and the apartments was well appointed
Stayed in September 2025
Reviewed: August 28, 2025
Michelle
AustraliaThe first room (507) needs renovations. Apparently, rooms are privately owned.
Staff listened to our concerns about needing a walk-in shower and upgraded our room.
Stayed in August 2025
Reviewed: August 24, 2025
Jenny
New ZealandBathroom was abit dated, and pool was in the shade most of the day making it feel abit colder
Good sized bedroom nice view of pool out to the old gallery building, great location right next to the lagoon on Esplanade and the marine docks
Stayed in August 2025
Reviewed: August 16, 2025
Peter
AustraliaMicrowave would have been handy
Location
Stayed in August 2025
Reviewed: August 16, 2025
Ipata
AustraliaLocation
All good. Could not comment as I did not go to the fitness Centre. Location : Excellent near the esplanade
Stayed in August 2025
Reviewed: August 13, 2025
Kelly
AustraliaPoor condition and very old worn furniture.
Shower was great Furniture was very scrappy. Given the condition and rates of nearby hotels, the rooms should have been in better condition for the nightly rate. I stay in Cairns a lot for business. Good if you want a kitchen
Stayed in August 2025
Reviewed: August 11, 2025
Joan
AustraliaPool and spa freezing due to position, needs some sort of heating. When we arrived, coffee table had not been wiped down, bath mat over edge of bath wet. The linen was appalling, towels were threadbare, got more off front desk same condition, beach towels the same. The staff alerted to that there were issues with the provider but that should not affect the client, 5 star motel and quality was appalling.
Location
Stayed in August 2025
Reviewed: August 7, 2025
Quarterpast4
AustraliaWe got a room with old style Furniture A little impractical In previous years. We got the more modern Decor We don’t need a 3 seater couch We just need room for our Suitcases & Bench space
Perfect location Great view from the Balcony
Stayed in August 2025
Reviewed: August 7, 2025
Jlms2015
New ZealandSee above
The room was ok. Clean There were no hand towels or face Cloths in the bathroom. Curtains had big brown stains !!! This is considered 4 star . Staff were not efficient at the desk. $20 for late checkout for an additional hour ..never paid for a late checkout before. The corridors in the building leading up to the rooms looked tired. Ceilings were in part new other parts older znd all marked.
Stayed in August 2025
Reviewed: August 6, 2025
Melanie
AustraliaSome staff were very inhospitable
The location was great!
Stayed in August 2025
Reviewed: August 6, 2025
Michael
AustraliaWe wanted cooking facilities and when we were cooking the smoke alarm was tripped because there was no extractor fan. The fire brigade was called fortunately no fee was incurred.
Location was fantastic. Staff were friendly and helpful. Housekeeping staff were very cheery and always greeted us with a cheery 'Good Morning'and gave us fresh towels.
Stayed in August 2025
Reviewed: August 3, 2025
Mike
AustraliaLocation
Stayed in July 2025
Reviewed: July 23, 2025
David
AustraliaThe pool was predominantly in the shade so the water was cold. it was hardly used during winter
Location was fantastic. Room was pretty spacious
Stayed in July 2025
Reviewed: June 26, 2025
Dale
AustraliaThe location was great but didn't like the fact that the view from balcony was at other buildings and other units.
Staff were so friendly and helpful when needed but left you alone otherwise which was great.
Stayed in June 2025
Reviewed: June 26, 2025
Sharon
AustraliaOurfirst stay here and we were upgraded to a one bedroom apartment which was very unexpected but very welcome. Thanks Mantra.
Stayed in June 2025
Reviewed: June 23, 2025
Jennifer
AustraliaA bit noisy at night
It's a great place to stay if you like to shop and go out to eat
Stayed in June 2025
Reviewed: June 22, 2025
Hedderwick
AustraliaAll ok
Didn't find any breakfast in hotel? Found breakfast in a Cafe down Street!
Stayed in June 2025
Reviewed: June 22, 2025
Kristopher
AustraliaOnly issue was the noise from the garbage man on bin day across the street at 5am otherwise other mornings were good and if you don't get a north facing unit you probably won't hear it.
Great location walk to everything! Friendly staff and clean and tidy rooms. Close to the night markets, food venues and restaurants and cafes as well as the night life for pubs and the casino! Rooms are generous sizes and while the building isn't the newest its very clean and tidy.
Stayed in June 2025
Reviewed: June 20, 2025
Kuitert
AustraliaExcellent location. As expected for a Mantra.
Stayed in June 2025
Reviewed: June 13, 2025
Gemsup
AustraliaGreat location close to the promenade and boardwalk and restaurants
Stayed in June 2025
Reviewed: June 10, 2025
Stewart
AustraliaExhaust fan in the bathroom didn’t work, not enough power points in the room.
Stayed in June 2025
Reviewed: June 10, 2025
Lesley
Australiavery spacious apartment. had we been staying more than a night we wold have used the excellent kitchen
Stayed in May 2025
Reviewed: June 10, 2025
Cathy
AustraliaWiFi is not included in the price. For the amount we paid per night it was a shock and disappointment. some things in the kitchen were not cleaned , toaster had not been cleaned in ages. Chairs whilst old and sturdy need a good steam clean . mattress needed replacement, many dips when you sleep on it.
great location very central to shops, waterfront. large room with kitchenette, washing machine and dryer. plenty of parking
Stayed in June 2025
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