Reviews of Lakeview Hotel Motel
4 Government Road, Oak Flats, 2529 Shellharbour, Australia
Loading
Guests also reviewed these properties:
Costa Calma, Spain
Cassano dʼAdda, Italy
Kas, Turkey
Ho Chi Minh City, Vietnam
Montpellier, France
Agrigento, Italy
Madiun, Indonesia
Negombo, Sri Lanka
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewClose and handy for meals and central to where we needed to go. Meals were great and great value.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe staff were welcoming and the rooms were clean, the bathroom bright and comfy bed. The Bistro food was sumptuous and delicious.
A bit difficult to find the room after checking in at the bar. A map at the desk for the staff to point to location of room will help. We were in No:16 which is the nee new brick wing and we were told the rooms are in the back so we began in the old wing and then found the new wing. No safety latch in the room or a bolt to lock the door from the inside.
Thank you for sharing your feedback with us. We’re pleased you chose to stay at our motel and we value your suggestions. We apologise for the confusion in locating your room. While our property is relatively small and all rooms are clearly labelled, we appreciate that clearer directions or a map at check-in could make the process even easier, and we’ll take this on board for future improvements. Regarding room security, please be assured that our doors are fitted with automatic deadbolts, which lock securely once the door is closed. We truly appreciate your comments, as they help us refine the guest experience. We hope to welcome you back again in the future.
Thank you for sharing your feedback with us. We’re pleased you chose to stay at our motel and we value your suggestions. We apologise for the confusion in locating your room. While our property is relatively small and all rooms are clearly… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewWas amazing
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewStaff were super courteous and friendly and helped with getting things that we needed efficiently and always with a smile. The hotel food and beverages were excellent and well priced. Highly recommend a stay at this location.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in June 2025
Verified reviewI loved everything about the property! So clean and great value for money! Coffee machine was lit!
Nothing.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewAll you could want! Plenty of choice!Clean and room to sit and eat.
A chair in the bathroom or shelf to put clothing or toiletries Found the soap dispenser hard to get the soap out of.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe bed was comfy. The accommodation was well located for our purpose of staying. The shower was lovely and hot
All was good.
Thanks for your feedback!
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewBeds are really comfortable, it is quiet, pub onsite
No housekeeping??
Thank you for your feedback – we’re glad to hear you enjoyed the comfort of our beds, the quiet atmosphere, and the convenience of having the pub onsite. Regarding housekeeping, our standard service is every three days, with additional housekeeping available upon request by speaking to our staff during your stay. We’ll make sure to communicate this more clearly moving forward so guests know they can request servicing at any time. We appreciate you taking the time to share your experience and hope to welcome you back again soon.
Thank you for your feedback – we’re glad to hear you enjoyed the comfort of our beds, the quiet atmosphere, and the convenience of having the pub onsite. Regarding housekeeping, our standard service is every three days, with additional hou… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in June 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewLocation, price, cleanliness, accessibility, features
Nothing
Thank you so much for your feedback!
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewThere were some cleaning issues
Hi Valda, would love to hear more about these issues. Feel free to contact us so that I can get your feedback directly.
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewThe fact that it had lovely meals
Thanks for your feedback!
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLovely area, food top tier in the pub. Room was neat with everything functional. Room service is self service as staff are limited but you can take food back into the room if you want :) which is a great touch. You've got to experience the pub food, the KFC style burger is top tier.
Back window does allow a clear view into the room, so best to have the blinds down.
Thanks for your feedback!
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewRoom was clean, warm and comfy. Food at the pub was extremely well priced and $6 beers all day was a bonus!
Nothing.
Thanks for your feedback!