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Reviews of Jacana Apartments 4 stars

1-15 Sporting Drive, Thuringowa, 4817 Townsville, Australia

#25 of 73 Holiday rentals in Townsville

Guests' Choice

Review score

Based on 350 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    9.0

  • Facilities

    8.3

  • Staff

    8.5

  • Value for money

    8.0

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 2 September 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Clean and tidy, easy to get around town. Great place for a base to do activities around Townsville. Close to good dining areas. Nice walk going past the accommodation along Ross River. Great spot for families with lots of activities and a pool close by.

    Stayed in September 2025

  • Reviewed: 1 September 2025

    9.0
    Lovely clean apartment if you don’t need to be close to the city
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Distance from city

    Safe clean and comfortable

    Stayed in August 2025

  • Reviewed: 31 August 2025

    8.0
    Cowboys visit. Clean and tidy, no sleep.
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Mattresses and bedding was not very comfortable.

    Good size apartments. Lots of food options near by. Right on the river. Clean tidy.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The bedroom was along a busy/noisy road. Wifi could not cope with the large number of guests due to a sports event.

    Spacious and comfortable. Big balcony looking out over the river. Clear instructions about TV etc.

    Stayed in August 2025

  • Reviewed: 17 July 2025

    8.0
    Our stay was great with great service.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 9 nights

    The apartment was adjacent to a very road which was not a problem however, the road noise and sirens were extremely noisy which restricted the use of the balcony. The noise filtered inside with balcony door closed as well.

    Location was good except for one thing. View was good. The apartment was very clean with followed cleaning service.

    Stayed in July 2025

  • Reviewed: 29 June 2025

    7.0
    Needs an upgrade
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    It hadn't been cleaned properly, the door to the laundry wouldn't open properly, and one of the dining chairs was very wobbly. Also, the king-size bed was 2 singles put together without a topper, so it wasn't as comfortable as it should be

    It was quite comfortable and the location by the river was nice

    Stayed in June 2025

  • Reviewed: 23 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Location was perfect close to everything you need. Room was clean and comfortable

    Beautiful location Comfortable bed a shame the air-conditioner and shower had problems. Would it be worth the coat of money if everything was in working condition, disappointing it was not. But would definitely stay again. Staff were rather rude at check in not friendly at all.

    Stayed in June 2025

  • Reviewed: 22 June 2025

    7.0
    Good
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Renovating which made it smelly (of paint) and a little messy looking Staff were a little robotic but still pleasant

    Location and view Spacious apartment

    Stayed in June 2025

  • Reviewed: 14 June 2025

    8.0
    Ok
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Noisy

    Convenient

    Stayed in June 2025

  • Reviewed: 3 June 2025

    9.0
    Comfortable with a view and secure. Lovely walks along the river.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights

    Its 20 mins from train station and airport so hard without a car.

    As this is out of the city by 20 mins we chose this for the proximity for the dragon boat club. Lovely the walking path along the river and the river view. Not too far to the shops . Nice size apartment with dishwasher and washing machine and dryer. Loved the balcony and because we had a corner room on top floor you could leave the door open. Lots of traffic noise particularly hoons and sirens but didnt notice it once got to sleep in comfy bed.

    Stayed in June 2025

  • Reviewed: 2 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The room was looking a little worn and tired with some damaged furniture and walls with cobwebs in the room and sheets that had black marks on them.

    Beautiful location and very friendly staff

    Stayed in June 2025

  • Reviewed: 22 May 2025

    7.0
    I’ve paid less for better places. This time they failed.
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The drains smelt, stinking out the bathroom. The dishwasher wasn’t clean and also stink out the room after opening it. The beds weren’t comfortable very hard. The pillows were very thin. The master bed was 2 singles put together, giving a hump in the middle. They don’t use a quilt cover, they just put sheets over the quilt. The quilts look very old and discoloured. We moved the single beds to give more room in their and under the beds was gross, full of fluff and dust and other persons odd sock. Clearly not cleaned under there in some time.

    The location was great. It’s close to hockey fields and everything you need is close by.

    Stayed in May 2025

  • Reviewed: 9 March 2025

    8.0
    Quite and ideal place to stay close to everything
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Car park

    Close to shop and food outlets and families

    Stayed in March 2025

  • Reviewed: 18 February 2025

    9.0
    Perfect for our needs!
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    Clean, quiet, comfortable and great amenities.

    Stayed in February 2025

  • Reviewed: 17 January 2025

    8.0
    Very good
    • Business trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 14 nights

    Not knowing where the big bin was, until I found the bin room on the last day More cleaning during the week Bring fresh towels every could of days please

    Views from rooms were beautiful. Beds very comfortable. Room was spacious and warming Loved having a washing machine and dryer Couldn't find the bin room until the last days when I see the sign (apologies, I was just leaving rubbish at the door)

    Stayed in January 2025

  • Reviewed: 13 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Very spacious, bed where comfortable. Location was great

    Stayed in January 2025

  • Reviewed: 5 January 2025

    8.0
    Great place for families to stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are amazing but a little musty

    Where it is situated close to everything and a beautiful view

    Stayed in January 2025

  • Reviewed: 31 December 2024

    7.0
    Overall a good pleasant stay
    • Business trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 5 nights

    Instructions for late-check in were not emailed even after contacting them on phone. Brief instructions were sent on SMS and detailed instruction were in the safe. I had to call emergency contact on arrival. Not impressed with late check out options. They extended my checkout time to 11 am without any charge. They said they would charge 50$ extra for checking out at 12pm and a whole night fee if checking out at 2pm.

    Apartment was clean Kitchen was well equipped Bed was comfortable Large balcony with nice view of river Nearby lagoon pools which was quite nice Shopping mall and fast food restaurants close by.

    Stayed in December 2024

  • Reviewed: 23 December 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    that it was non smoking even on the room balcony and I had to go very far to do so. What made it even more difficult was the fact that it didn't stop raining the entire time. And there was a designated smoking area under cover. Also there were no exhaust fans in both bathrooms so the humidity made showering so uncomfortable for us all.

    the location was perfect! the beautiful lawns and river views. We were close to everything we needed.

    Stayed in December 2024

  • Reviewed: 29 November 2024

    9.0
    A great value for money experience, especially if you're looking for a stay of more than a few days.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 23 nights

    Finicky tap on dishwasher.

    Prompt response to queries. Courteous cleaning staff who made sure they weren't in the way. They were also quick & efficient. Reasonable response time when dishwasher malfunctioned.

    Stayed in November 2024

  • Reviewed: 15 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    We had problems with dryer turning itself off - didn’t realise until the last night

    Veranda view

    Stayed in November 2024

  • Reviewed: 21 October 2024

    9.0
    Lovely, safe apartments in a convenient location
    • Business trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Lovely access to the river front, lagoon, cafe

    Stayed in October 2024

  • Reviewed: 27 September 2024

    8.0
    Great central location, comfortable accomodation
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The dampness and smell.

    Great location. Such a nice spot on the river. The rooms were spacious and it was quite modern

    Stayed in September 2024

  • Reviewed: 23 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The road noise was horrific & there wasn’t really a river view.

    Modern,clean, friendly staff, good location.

    Stayed in September 2024

Showing 1 – 25

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