Opiniones del Hides Hotel 3.5 estrellas

Thank you so much for your kind words! We're thrilled to hear that our reception team — especially Belén — made such a positive impression. We'll be sure to pass on your lovely feedback to her. We appreciate your comments about the room. While we know some areas could use a refresh, we're glad you felt the value for money was good. Your feedback helps us continue improving, and we hope to welcome you back again soon.

Thank you so much for your kind words! We're thrilled to hear that our reception team — especially Belén — made such a positive impression. We'll be sure to pass on your lovely feedback to her. We appreciate your comments about the… Mostrar más

Thank you for sharing your experience with us. We're glad to hear you appreciated our location and the friendliness of our reception staff — we’ll be sure to pass on your kind words to the team. We’re sorry that your initial room didn’t meet expectations and that noise and cleanliness were an issue. We understand how important a quiet and comfortable environment is, and we regret that your first few nights were disrupted. We're pleased we could offer you a better room later in your stay, and we’re working to ensure consistency across all areas of the hotel.

Thank you for sharing your experience with us. We're glad to hear you appreciated our location and the friendliness of our reception staff — we’ll be sure to pass on your kind words to the team. We’re sorry that your initial room didn’… Mostrar más

Thank you for sharing your thoughts with us. We're pleased to hear you appreciated our staff, the convenient location near the bus station, and the spaciousness of your room. We also appreciate your candid feedback regarding the condition of the bathroom and soundproofing. We understand how these aspects can impact comfort, and we agree that some areas of the property are due for renovation. Your comments help us prioritize improvements, and we’re actively working on plans to enhance the guest experience. We’re grateful for your recommendation for short stays and hope we’ll have the opportunity to welcome you again in the future — hopefully with some upgrades in place.

Thank you for sharing your thoughts with us. We're pleased to hear you appreciated our staff, the convenient location near the bus station, and the spaciousness of your room. We also appreciate your candid feedback regarding the condi… Mostrar más

Thank you for your honest feedback. We're glad you appreciated our central location and the terrace setting for breakfast, though we're sorry to hear the meal itself didn’t meet your expectations. We also appreciate your comments about the photos—we strive to represent our property accurately and transparently, and we’ll review our listings to ensure they reflect the current guest experience. Your input is valuable and helps us improve, and we hope you’ll consider giving us another chance in the future.

Thank you for your honest feedback. We're glad you appreciated our central location and the terrace setting for breakfast, though we're sorry to hear the meal itself didn’t meet your expectations. We also appreciate your comments ab… Mostrar más

Dear Nataly, Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. As you rightly mentioned, the security deposit can be paid cash or card. The reason for the delay is bank related. Most banks need a few days to process transactions. Once the normal validity of a pre auth has passed, 7-10 business days depending on the institution, they automatically release it. We look forward to welcoming you back next time you are in Cairns!

Dear Nataly, Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. As you rightly mentioned, th… Mostrar más

Hello Yeima, Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We look forward to welcoming you back next time you are in Cairns! Best Regards, Angie - Assistant Manager

Hello Yeima, Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We look forward to welcoming y… Mostrar más

Dear Laura, Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We look forward to welcoming you back next time you are in Cairns! Best Regards, Angie - Assistant Manager

Dear Laura, Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We look forward to welcoming yo… Mostrar más

Thank you for your kind words and for taking the time to leave a review! We’re thrilled to hear that you had a great experience during your stay at Hides Hotel Cairns. so glad our staff members could accommodate all your needs. It’s wonderful to know that our efforts to provide excellent service and a comfortable environment are appreciated. we are extremely disappointed to hear about your shower experience and hope to have the problem rectified before your next stay. We look forward to welcoming you back to Cairns. Best regards, Hides Hotel Cairns Team.

Thank you for your kind words and for taking the time to leave a review! We’re thrilled to hear that you had a great experience during your stay at Hides Hotel Cairns. so glad our staff members could accommodate all your needs. It’s wonderf… Mostrar más

Hi David, Thank you for taking the time to leave us this valued review. We are so glad that you found the hotel conveniently located. I am sorry to hear that you weren't satisfied with our facilities and if you would like to discuss this further so I can better look into it please feel free to contact us directly. We hope to welcome you back again in future, please do not hesitate to contact us directly should you return to Cairns! Kind regards, Amber, Hides Hotel

Hi David, Thank you for taking the time to leave us this valued review. We are so glad that you found the hotel conveniently located. I am sorry to hear that you weren't satisfied with our facilities and if you would like to discuss thi… Mostrar más