Unfortunately some of the appliances didn’t work but overall it wasn’t too bad.

It was in a nice location the apartment was very spacious and the pool and spa were great.

Stayed in August 2025

Cold at night as they did not provide enough blankets . There was a sheet and very thin kmart blanket on each bed, no spares. It was a cold weekend on the Gold Coast and sleeping with heater on is not nice . We would all have preferred another blanket each. We also had a car and the car space provided had a leak spot on the concrete above us and our car was covered with cement flakiness every morning. Obviously the person living above the car spot has a leaking bathroom.

Very central , easy to get too, great views , all facilities available

Stayed in August 2025

The sofa was not comfortable at all. There could of been at least a blanket on each bed. It was a bit noisy from the tram and traffic but that reduced later in the night

The Location was great! Close to the beach and surfers paradise. The tram stop was close and we were able to walk to most attractions. The unit was comfortable and easy to access.

Stayed in July 2025

Dishwasher leaked, couldn’t connect to Netflix. Remote for TV had no batteries Dining room chairs a bit uncomfortable

Location was close to shops, restaurants & beach Public transport / tram close by. Views were great. Very spacious, with large open plan living, dining & kitchen. Secure Undercover parking

Stayed in July 2025

The coffee cups were all dirty and stained. It has the top part of the pot to steam veggies but no pot that it fits on . Couldn’t use the oven because all the temperatures and symbols were rubbed off so I burt the food when trying to cook.

It was in a good location, walk to the beach and the heart of surface. The manager was very nice and friendly.

Stayed in July 2025

Unfortunately there were some problems with stove not working, lights that wouldn't switch off and a dishwasher that leaked into the lounge - we also did not have blankets supplied

the view was far better than expected - we had a view of the beach and over the pool - location was everything we hoped for - the apartment was lovely

Stayed in May 2025

There was no dish cloth or dish washing liquid to be able to clean glasses or plates. Also the large windows really needed a very good clean

Location excellent close to all amenities

Stayed in May 2025

It was not well supplied. No handwash, no kitchen cleaning wipes, no kitchen paper.

Location was very good. Views excellent. Three bedrooms and large lounge room ideal.

Stayed in April 2025

Was a bit dated could use some TLC

Great location

Stayed in April 2025

The room needed some maintenance. Staff were prompt in replacing the fan/light in one of the bedrooms when we realised there was no remote. There were other areas that needed attention eg dryer didn't work, most sliding doors to balcony were so stiff that we couldn't open them, broken clothes horse, shower curtain hanging off the hooks. Overall, we were happy with the room.

Great location near tram stop and close to the beach and shops. Spacious apartment with comfortable beds and lounge suite. Kitchen was well stocked. The pool was great.

Stayed in April 2025

Areas of improvement, for unit 39: * Please have cleaners empty vacuum cleaner, prior to guest check in * Tv in loungeroom is very outdated, I would highly recommend upgrading to a new tv, so people could watch YouTube, or even Netflix on it. * TVs in all the bedrooms. *Blankets on and for all beds in all bedrooms, instead of bedsheet blankets and mink blankets tucked away in a closet * Appropriate amount of shower gels and shampoos for the duration of a stay ( one serving bottle of each is not going to accommodate 1 person showering for a week ( luckily I brought my own) * More than 1 sponge * More bin liners for guests staying more than 3 nights, usually go by rule of thumb for each night of a stay = 1 bin liners needed. * More than one sponge, luckily we didn't need more than 1 sponge * Rug to be replaced in living room or taped down as it presents a possible tripping hazard * Upgrade internet service or modem, the internet was so bad, it wouldn't even load long YouTube videos on our phones at all, *Spare pillows in cupboards * Air freshener for the toilets * Hand wash soap * Curtains for the 3 kitchen windows. *A door to separate the ensuite bathroom from the bedroom . * The mattress in the queen bedroom definitely needs to be replaced, it's like laying on a rock. * Toilet paper holder in main bathroom, was so loose, hanging off the wall, that the first use of toilet paper from the roll strategically mounted onto it, it fell off the wall ( this is just a 5 minute tighten job with a 2.5 mm Alan key screw, sometimes a flat head) With all these issues rectified, I will certainly be giving a 5 star rating for next year. Please definitely update/ upgrade your apartment, would only cost 1 weeks worth of inflow, at most but it'll have guests begging for your unit plus it also means you can charge a little extra too, which in the long run is very beneficial for both your pocket and guest's comfort.

Loved the view, the balcony was exceptional, wonderful views of the city and the beach, conveniently located with lots of shops around and all sorts of things to do nearby.

Stayed in April 2025

The apartment was a nice little apartment. The air conditioners didn’t work too well and you got one towel then had to pay of you wanted another one.

Stayed in April 2025

It's been almost a month and I'm STILL WAITING FOR MY REFUND OF THE BOND.

Pool was nice

Stayed in March 2025

we were happy with what we got.

Good location and View.

Stayed in February 2025

No cleaning g during the week we were there so we had to use the same towels

No breakfast, good location

Stayed in February 2025

Would have liked air conditioning in main bedroom.as it was quite warm

The location was excellent close to shops, tram.and beach

Stayed in February 2025

No plates and limited kitchen things and very dated

Ocean View and very spacious with a huge balcony, overall great stay

Stayed in February 2025

Close to everything

Stayed in February 2025

Could have been cleaned better

Location to the cbd

Stayed in January 2025

Only 1 issue. The oven didn't work. Or I couldn't figure it out. But other then that nothing. Was great.

How close everything was. View was great. We loved the pool. Spacious. And staff was super friendly and catered to our needs. I will recommend this place to others.

Stayed in January 2025

The balcony doors didn't lock and one of the bedroom door handles was broken.

good price and value for money.

Stayed in September 2024

Tennis courts not available for use. BBQ area was noisy most of the time with workers. Woken up with extreme noise from onsite workers with drills, chain saws etc. If we were made aware of the work being carried out I would have arranged alternative accommodation. I doubt we would stay at Genesis again.

Great location to stay however when you pay more than $3500 I would expect we can use onsite facilities.

Stayed in October 2024

Air conditioning units in main lounge and 2nd bedroom were leaking water and caused pools of water. Staff changed the bed and bedding but they were unable to get the lounge unit to stop leaking.

Stayed in October 2024

Beds were suppose to be 2x double beds and 2 single, instead 4 single beds and 1 double, beds were not to comfy, old clothes in a wardrobe. No vents in bathrooms. Air cons leaked water down walls and on to floor, one air con in room made room so damp the linnen and pillows were soaked and had to be dried before sleeping. Doors to patio were jamming a d hard to open. Carport had leak in roof dripping on car. Overall a very dated and basic accommodation. Noise from ground was still lound on 15th floor.

Beautiful view from room

Stayed in October 2024