Ample tea & coffee facilities, but would have appreciated fresh milk. Breakfast is probably lovely, but too pricey for us, however dinner is reasonably priced.

Spacious room, newly decorated bathroom, gorgeous decor in the room, comfy doonas, onsite parking, friendly staff, open fires. This hotel is an experience, and we found it very pleasant. Floorboards creaked, but everyone settled down by about 10.30 so there was no disturbance through the night.

Stayed in August 2025

No hot water left

Stayed in August 2025

I think the share bathroom rooms could have robes - next time I will take my own.

The venue is always excellent. The shared bathrooms were spotless and the staff very helpful. So lovely to sit in front of the fire on a rainy day.

Stayed in August 2025

Loved the atmosphere

Stayed in July 2025

Didn't like the dinner. Small entrée with only one small bread roll. Asked for a second roll but they run out...Main was ordinary the apple strudel was not properly baked. The wine bottle was extremely expensive. Better check before purchasing...

Old world charm in abundance. Helpful staff.

Stayed in July 2025

We stayed at the hotel as a part of Christmas in July. As a group of 10, we decided to meet up for predinner drinks around the fire. We went to order drinks and were told the bar was closing for an hour between shifts. 4-5pm. Disappointing to say the least, and incredibly bad staff planning. We had to venture down the road to Robertson Pub, which, by the way, had a great atmosphere for pre-dinner drinks. Ventured back to hotel for dinner. It seemed like they were doing the bare minimum for the occasion. Baubles and tinsel don't make a great "Christmas party" The Christmas dinner was very disappointing. As we wanted to share a couple of bottles of wine for our meal, we were met at the bar by mainly "housewine" and a scant selection to choose from. I just think for a specially advertised evening and the price of the meal, guests' enjoyment should have been the priority, not giving as little as possible to make a profit.

Accommodation was ok in lovely surroundings.

Stayed in July 2025

The breakfast had a good variety but the hot food wasn’t very hot so by the time you sat down it was lukewarm. There was only one coffee machine too. But for only $20, it was still good value for hotel breakfast. Some guest rooms need updating, as do the shared bathrooms, but they’re clean and well maintained for their age. Although the hotel isn’t in the centre of Robertson, it’s a comfortable 15 minute flat, paved walk into town.

So much character! It’s old, so it has some quirks, but it has so much charm and personality, you forgive any foibles it has. Bed was so comfortable with quality linen. Some bathrooms need updating, but we had a room with a refurbished ensuite. Great shower pressure and temperature. We were there during July when they have the hotel decorated for Christmas and it’s just delightful! The bar area is so cosy and comfortable. Lots of polished wood and stained glass. Staff work so hard to accommodate people and always have a smile.

Stayed in July 2025

Noticed upper glass window had no bottom wooden frame, no doubt it had rotted and fallen off. Toilet seat was very loose.

Room was squeezy but comfortable and warm. Bathroom was clean. Enjoyed the establishment's old era vibe.

Stayed in July 2025

Breakfast - hot buffet but it was not enough hot during the weekend . Channel 7 was not on the guide except 7flix or 7Two?

Bedroom

Stayed in July 2025

Nothing.

Love the old world atmosphere, beautiful gardens, cosy bedroom, clean communal bathroom, well supplied with toiletries and towels, love the communal areas for relaxing and socialising. Great service by all staff members. Excellent breakfast buffet.

Stayed in July 2025

Would be nice to have a map of the property to see where to walk.

Such a cozy building with so much character. Each space is well thought out. Plenty of public areas to chat or read. 24/7 coffee and tea station was a lovely addition. Very convenient to have breakfast and dinner available.

Stayed in June 2025

I was disappointed in the Gardens and feel that the advertising is a bit misleading. The only gardens that are kept nice is the lawn / Gardens directly in front of the hotel. We ventured all around the property & some garden paths were overgrown & not cared for. Their old duck pens are no longer in use & looking derelict. The Pool & its area looks quite unkept. I do feel the pricing is a little expensive for what it is & I believe if they dropped it, they might see more guests coming through their doors. Our bed was not the best, the mattress felt pretty hard & cheap to me… a mattress topper may help.

Staying at The Robertson Hotel had been on my list for some time. The building intrigued me along with its history. The Staff were all very lovely. We were going to stay in a Heritage room, but paid to upgrade to a Queen room upon check in. The room was simple & clean and with the heater on, very warm too! We had dinner onsite & could not fault the food. We also enjoyed a few drinks by the fireplace. I made myself a coffee in the morning at the tea/coffee station and can say it was well stocked, clean and organised. We enjoyed our stay with The Robertson Hotel

Stayed in June 2025

The water pressure in the shared bathroom is a little lacking. The shower was sufficient, but not my favourite part of the stay. The shared bathroom is beautiful and kept very clean though, and the very large shower cubicles were a delight to dress in.

What a wonderful place to stay! Exceptionally beautiful old building, in the middle of rainforest, and so close to so many places to visit. I arrived just as the rains started and was greeted by welcoming and friendly staff, roaring fires and beautifully clean room that was perfect for a short stay. The bed was super comfortable, the heating adjustable in the room, and the little sink was great for teeth cleaning. The tea area in the hall was well stocked and maintained, and a lovely bonus after a long drive. Dinner was very good and the staff throughout my stay were exceptionally helpful and thoughtful. I am so glad I stumbled across this hotel, and I look forward to visiting again. I even met other guests at dinner and talked for an hour or more about our lives and about the hotel and its history. I highly recommend this excellent-value place to stay.

Stayed in May 2025

The room, while big, seemed pretty bare and a bit dated. There was no wardrobe, no bar/tea in the room (only shared in the hallway), no suitcase stand, no hair dryer, the TV was on the side wall, not opposite the bed, the bathroom war smelly until we poured water into the drain, the mirror was black around the edges, the need extremely creaky and the mattress uncomfortable. There were no extra blankets. It just seemed as the hotel was more focused on entertainment than on guest rooms, which may well be enough for most people.

Loved the 19th century flair and the open fire place. We also had dinner and it was delicious. The best part about our room was that it has central heating. We got great recommendations for day trips from reception, great cocktails in the early evening and enjoyed our weekend away.

Stayed in May 2025

The room was quite cold and the heater wasn't turned on and I couldn't work out how to turn it on.

Room was very comfortable.

Stayed in May 2025

I would have liked at least some wine glasses / a kettle / possibly a mini fridge in room. In-room amenities very limited.. Coffee and tea was available on the landing of each floor but would be nice in room.

Beautiful character old building, open fireplaces, lovely ambience. Ensuite in deluxe room was lovely. Sprawling gardens surrounding.

Stayed in May 2025

Being old it does creak when people move around. Water pressure in the bathroom wasn’t great.

Very grand accommodation. Fireplaces crackling in Autumn. Friendly staff. Comfy bed. Delicious food.

Stayed in April 2025

We are not young any more and our room on the 2nd floor presented a challenge to our ageing fitness.

The hotel is beautifully presented and has an old world manor house feel about it.

Stayed in April 2025

All the stairs up to the rooms! We were on the top floor and would prefer the lower floor in future as there are no lifts.

Exxcellent location. Lovely building and grounds. Great breakfast. Friendly helpful staff. Close to so many southern highlands attractions.

Stayed in March 2025

Squeaky bed and running tap

Gorgeous old building and surrounds. Delicious breakfast. Some parts a little run down but expected on such a huge old property. Staff were fantastic.

Stayed in March 2025

Nothing.

The history, the atmosphere, excellent service and so very comfortable and friendly.

Stayed in March 2025

Not much.

Wonderful to stay in a hotel steeped in modern history in a beautiful area of New South Wales.

Stayed in March 2025

Wonderful historical building. Loved the warmth and the atmosphere

Stayed in March 2025

Bathrooms, they are shared which is not a problem just needed a bit of repair.

Good location and easy walk to town. Lovely grounds to walk in. The restaurant and bar were beautiful and had some delicious drinks and dinner. Common areas very well decorated and cosy. Fire was on..... just gorgeous!

Stayed in January 2025