Reviews of H Luxury Residence Apartments - Holiday Paradise 5 stars
6 Orchid Avenue, Surfers Paradise, Surfers Paradise, 4217 Gold Coast, Australia

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 4 September 2025 · Stayed in July 2025
Verified reviewReviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 4 September 2025 · Stayed in September 2025
Verified reviewWe did a extended family trip and had the best time. Amazing location right in the heart of surfers paradise. So amazing that my toddler is asking to go back already. The views are stunning 🤩 The staff are lovely and helpful. Super quick for responses too. We’d absolutely go back to stay again!
Nothing, it was great!
Reviewed: 4 September 2025 · Stayed in June 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewGreat location, staff were great, comfortable beds.
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewView and location
It was cold
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewlocation and view
no teab bags and no milk
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe location is close to Cavill Avenue
The apartment requires maintenance to bring it to an acceptable standard. Dirty stained carpet, grubby walls & skirting boards, unhygienic crockery, filthy toasters, unclean kitchen surfaces
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewEVERYTHING!!!
Not sure had to much fun
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe location
No clean towels
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewGood central location - well setup for 5 people
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGreat location
Room felt tired and desperately needs a deep clean, so much caked up dust everywhere 2 lights out in Bathroom and oven was so dirty when we arrived we were unable to cook in it without the room filling with smoke. I did message management and while they attempted to assist without photos of the cleanliness issue they were unable to assist.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewApartment had plenty of space and beds were comfortable. Great view, lovely balcony.
It really needs a thorough clean and some TLC.. Floor rug in living area was filthy, grubby around shower doors and hinges, skirting boards were dirty, mould on inside of one high window, massive crack in architrave and door frame. Layer of dust about 1cm thick on phone in master bedroom. Dust and lint stuck to walls and door in laundry from drier use. Dishwasher had cutlery still in it when we arrived, about 2 teaspoons of laundry liquid and 4 rolls of toilet paper for 4 people for 7 days. Yes we got it at 50% discount, but it was disappointing.that it wasn't at the bare minimum clean. If it were clean it would have been great.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewAmazing place to stay, fantastic views and very helpful staff
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLocation
No coffee/tea sachets only pods
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLocation, view, roomy.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewAwesome layout of the apartment, my only thing would be that the small 3 seater couch is not enough for the 13 people that stayed. But appar
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified review