Fitzroy Island, 4870 Fitzroy Island, Australia
#1 of 1 hotels in Fitzroy Island
Guests' ChoiceBased on 694 hotel reviews
7.2Cleanliness
7.3
Comfort
7.5
Location
9.3
Facilities
7.1
Staff
8.3
Value for money
6.8
Free WiFi
7.1
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End of dialog contentReviewed: 4 September 2025
Mona
AustraliaRooms outdated and needs a through clean, tiles to be repaired, the bedframe was broken, very comfortable bed. Get the top level otherwise you can hear the people about you walking around
Had a full kitchen, which was handy. Not one at the pool bar that was disappointing
Stayed in September 2025
Reviewed: 1 September 2025
Sandy
AustraliaThe dining was disappointing, and a male staff member (apparently a manager) was unnecessarily rude.
Beautiful location with snorkeling that was next-level.
Stayed in August 2025
Reviewed: 31 August 2025
Michelle
AustraliaThe rooms are dated and not clean. The rooms need a little refresh and more easily available basic food items. Coffee, tea etc. No internet in our room was a problem that should have been communicated. It was an expensive room with not much value
The island is beautiful and the hotel was mostly ok. Staff were lovely, polite and very obliging. Dinner was amazing.
Stayed in August 2025
Reviewed: 28 August 2025
Brian
AustraliaPoor selection in shop, r.g. no fruit, yoghurt. Expensive restaurant. More variety needed in cafe, eg sandwiches
Walks & snorkelling
Stayed in August 2025
Reviewed: 27 August 2025
Zoey
United KingdomCockroaches in the room and poor service ice in the restaurant. Also the TV didn’t work
Fabulous location
Stayed in August 2025
Reviewed: 27 August 2025
Carmen
AustraliaThe bungalow smelt terrible. Windows were dirty, curtains were moldy, aircon was disgusting, bathroom was on a lean and needed some really full on TLC or overhaul (please clean the walls properly as you could see the previous people’s mess on walls and shower gunk). Windows at rear did not lock. I do not eat large meals and there was little choice for food and healthy ones at that.
Great snorkeling right at door.
Stayed in August 2025
Reviewed: 22 August 2025
Arabella
United KingdomNo shampoo available. Not all, but a lot of probably temporary staff members seemed bored, unavailable and going through the motions.
Location. Room very comfortable. Great paddle boarding tour guide.
Stayed in August 2025
Reviewed: 19 August 2025
Milena
BrazilOnly one general store with very few food options. Unless you bring food/snacks, you end up having to go to a restaurant for every meal.
Friendly staff, good facilities and lots of information about activities in the island.
Stayed in August 2025
Reviewed: 16 August 2025
Juannie
AustraliaThe room was tired with cracked and stained floor tiles, the shower water was lukewarm, wifi kept dropping out.
Great place to unwind. Snorkelling is right out the front of the resort. The breakfast buffet was good value for money really (have read previous reviews it wasn’t great but we enjoyed it). We thought Carys at reception was wonderful and offered us a complimentary drink when our check in was delayed by 30 minutes.
Stayed in August 2025
Reviewed: 12 August 2025
Brennan
United StatesI asked the front desk SEVEN times in one day for a towel refresh. Each time, they assured me it was coming. The staff are mostly young people working from other countries, and it is obvious they do not have the necessary experience. Fitzroy Island needs a full-time manager overseeing all these young people on a daily basis. If they do have someone, they should replace them immediately.
The island and restaurants were fantastic. The Zephyr restaurant was top-notch.
Stayed in July 2025
Reviewed: 11 August 2025
Peter
AustraliaWe had a base level room. It was in very poor condition. On entering, noted a distinctly mouldy smell. The base of the bathroom architraves were rotten, many cracked floor tiles, little natural light. Shower had very slow drainage. No instruction manual or resort guide. The resort itself seems a bit tired with lots of minor maintenance needed
The island is wonderful. Snorkelling exceeded our expectations. The variety of coral is enchanting and many reef fish. Even saw a couple of reef sharks. Gear hire woman was very helpful and very knowledgeable. Very picturesque setting. Wonderful ocean views from the restaurant and bar. All the staff were very helpful
Stayed in August 2025
Reviewed: 9 August 2025
David
AustraliaRoom. Pool. Facilities. Lack of showers for guests who have checked out. Tired rooms. Nowhere to hang clothes. No bedside lamps. The list could go on…
Location. Wonderful staff.
Stayed in August 2025
Reviewed: 7 August 2025
Melissa
AustraliaThe food was decent at Foxy's but limited options. But maybe I'm picky? Lol Amazing views of the ocean. Buffet breakfast was probably the most disappointing. Such a little buffet for $35 per person but perfect views of that water again and friendly staff. The shops were poorly stocked so make sure you have everything you need honestly! And as per usual island vibe, everything is pricey but all in all a lovely experience.
Resort welcome upon entry was warm and friendly with lots of information to guide you through everything. The room was large, clean with fan and aircon or extra blankets if needed. You walk right off the beach to snorkel! We unfortunately had windy and cold weather as is usually for winter time so visibility with snorkeling was not as clear as normal but we still managed to see beautiful fish and turtles everyday and battled the cold water with wet suits which helped! The walking trails here are just stunning and you are literally walking through the forest. Only short tracks say 30 minutes and worth every second. Lovely pool to relax at. The famous nudey beach did not disappoint and well worth the walk through the forest over.
Stayed in August 2025
Reviewed: 7 August 2025
Amy
United StatesDidn’t like the extra charges on snorkeling tour - required to pay to rent child life jacket. Breakfast buffet was expensive given limited food options.
Great location. Enjoyed staying at the resort and snorkeling all day.
Stayed in July 2025
Reviewed: 5 August 2025
Chiara
ItalyI did not get pillow cases and only 2 pillows on the first 2 nights, it was quite difficult to have that problem solved
The island is spectacular, i hope the resort will put an effort to keep it this way.
Stayed in July 2025
Reviewed: 4 August 2025
Stephen
AustraliaHordes of day trippers
Restaurant very good
Stayed in July 2025
Reviewed: 4 August 2025
Astrid
AustraliaThe check in time is late at 3 PM, and even though they let you use the facilities, like pool they don't provide you a towel, so unless you bring your own you can really enjoy it (specially if its jot too hot and cloudy. Our check in was even later at 4pm as the room was not ready, even though we arrived at 12pm. They provided us complementary drinks and they agreed to give us a later check out when requested because of this, but in my case I would have preferred an earlier checking and enjoy the first day more. The room only had a window to an internal corridor at the back of the hotel. So if you have cloudy/rainy days it's very dak.
The Staff was friendly and helpful! The food served at the resort hotel is pretty good, both breakfast and dinner, as well as the service of the waitress.
Stayed in August 2025
Reviewed: 28 July 2025
Maya
United KingdomThe room smelt very damp The beds weren't comfortable The room needed a bit of an update, it was a bit basic, not a luxury resort more of a school trip viibe but ok overall if you don't have high expectations, you shouldn't be disappointed.
The location is fantastic and the island is beautiful The staff were very friendly and helpful Overall the hotel is nice and much better than previous reviews suggest The dinner in Zephyrs was excellent The facilities were good, e.g snorkeling equipment Nice walks on the island, e.g the secret garden walk I went on an interesting nature walk led by a guide which was free The resort is well organized and well laid out
Stayed in July 2025
Reviewed: 26 July 2025
Tess
AustraliaWent during school holidays, mistimed my time away. Far too busy for a solo traveller
Close to beach & snorkeling
Stayed in July 2025
Reviewed: 13 July 2025
Azra
AustraliaWe were hoping for a week of luxury and the price indicated we could expect it. However, the room smelt of damp. We were there for 6 nights and despite inquiring multiple times about housekeeping, it was only done on the second last day. I was also disappointed that we were not offered a breakfast package even though when I asked they said a discount can be arranged before check-in (so they didn't care to share this with us unless asked), so the meals were incredibly over-priced. It was also frustrating that the dinner options were a minimum 2 course menu. Given there are only two restaurants, this was limiting and costly.
The location and view was sensational. The reef itself is incredible, spiritual and profound, The food was delicious. The staff were very friendly.
Stayed in July 2025
Reviewed: 11 July 2025
Amber
New ZealandPerhaps some more options at the general store for the apartments to make a light lunch. And some guidance around snorkelling i.e. not at low tide and the best way to get to avoid the coral i.e. by the wharf.
The staff are very professional and friendly. Our sunset welcome. Bay room was lovely. The food at the main restaurant was really good. The snorkelling was amazing.
Stayed in July 2025
Reviewed: 5 July 2025
Greg
New ZealandWifi was broken, pool freezing, no blankets for sofa bed so was cold, room not ready until 4pm
Studio, fitzys, food, drinks snorkeling
Stayed in July 2025
Reviewed: 4 July 2025
Catherine
AustraliaLimited food options
Incredible location
Stayed in June 2025
Reviewed: 26 June 2025
Stuart
New ZealandThe accommodation was really tired and could use maintenance and updating. The spa was cold and the Ferry had seen better days. Snorkelling around the island was not a patch on the outer reef. It was more like 3 star accommodation. The studio back rooms were very basic with no view at all. We upgraded 1 room on site to get living space view and a balcony.
Whilst the accommodation is quite dated and tired it was still clean and comfy so we didn’t expect much from the Restaurant but the food was amazing and the staff were really friendly and provided great service. We did the steep climb to the lighthouse although the rain meant we didn’t get great views. The rain and weather meant we didn’t have a great time snorkelling but the family were thrilled to see turtles.
Stayed in June 2025
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