18 Slalom Street, 3699 Falls Creek, Australia
#12 of 35 hotels in Falls Creek
Guests' ChoiceBased on 35 hotel reviews
8.8Cleanliness
9.3
Comfort
8.9
Location
9.6
Facilities
9.2
Staff
9.6
Value for money
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 4 September 2025
Sze
AustraliaA bit small the room
Ski in and out Outdoor Hot spa Host pick up and drop off
Stayed in September 2025
Reviewed: 8 July 2025
Michelle
AustraliaRoom was a little small to accommodate twin beds with ease.
Spa was an added bonus.
Stayed in June 2025
Reviewed: 10 March 2025
Lauri
AustraliaAutomatic light in the bathroom, would prefer a switch.
Great location, extremely friendly and helpful staff. Offered early check in and late checkout without request. Great quality towels and linen. Well equipped kitchen.
Stayed in March 2025
Reviewed: 12 September 2024
Shayne
AustraliaExcellent location. Awsome restaurant and friendly staff..
Stayed in August 2024
Reviewed: 22 August 2024
Lauren
AustraliaNot having breakfast included for the price or anywhere inside the hotel to eat breakfast. The pillows were too high for me but that’s always preference, overall it was great Accomodation
Location, the manager who transferred us was lovely and very responsive. He was super helpful too. We loved the spa!
Stayed in August 2024
Reviewed: 20 August 2024
Malcolm
AustraliaA common guest area with a fireplace and chairs
N/A
Stayed in August 2024
Reviewed: 5 September 2023
Julia
AustraliaThere was noise coming from the bar below and the restaurant above for a couple of nights. But not every night thank goodness. Still had an awesome stay.
Upon arrival to our accommodation Jake was so lovely and helpful. We also liked that it was close to the ski lifts. Making it so much easier and enjoyable for our stay.
Stayed in August 2023
Reviewed: 10 August 2023
Diego
AustraliaJake was super helpful and friendly from the beginning to the end making our stay super comfortable and easy. The apartment itself has great view, facilities and comfy beds….also the spa is a must!
Stayed in August 2023
Reviewed: 6 August 2023
Shea
AustraliaThe rooms are quite small but that’s the norm for ski resorts. Otherwise pretty great.
Great location, very close to the ski lifts so manageable for multiple trips in uncomfortable ski boots. The staff were extremely accomodating. Jake the manager was phenomenal
Stayed in August 2023
Reviewed: 29 July 2023
Olivia
AustraliaEverything. Jake was absolutely wonderful. Right there at the end of a text msg or phone call if we needed anything or just had a general enquiry. The staff in both the restaurant and bar were extremely hospitable. Not a single thing bad I could say about the place. Everything was more than perfect.
Stayed in July 2023
Reviewed: 25 July 2023
Robynne
AustraliaBecause I was at the bottom of the building the lights shone through the blinds at the window. Some additional window covering would fix the problem. Also, for the same reason I could hear The Man on Saturday night. Additional window covering would help with that as well
The outdoor spas were amazing, especially after a day on the slopes. The room was everything that I needed. The bar was one of the best on the mountain
Stayed in July 2023
Reviewed: 20 September 2022
Gary
AustraliaUnfortunately being adjacent The Man Hotel was a bit noisy at night but not unbearable
Being spring breakfast was limited but what was offered was great Location is very good
Stayed in September 2022
Reviewed: 15 September 2022
Alex
AustraliaKing suite was a bit cramped, Reduced winter breakfast menu was unfortunate.
Location was very convenient, facilities were nice and clean. Drying wardrobe in room was convenient. Store room was nice and big. Staff was excellent and very helpful. Restaurant was good. Spa was relaxing
Stayed in September 2022
Reviewed: 13 August 2025
Steve
AustraliaOur room (6) was located directly below the kitchen, which made noise an issue. Music could be heard until around midnight, and it was especially disruptive early in the morning when the kitchen started playing loud music again at 7:30am. We mentioned this to the manager, but unfortunately, the situation didn’t improve during our stay.
The room was modern, clean, and well-maintained. The facilities are good, with everything you need for a convenient and enjoyable stay. Access to the mountain is quick and easy, making it simple to get out and enjoy the snow without any hassle.
Stayed in August 2025
Reviewed: 11 March 2024
Chek
AustraliaVery small and no view
IT has full kitchen
Stayed in March 2024
Reviewed: 12 August 2023
Melanie
AustraliaLocated next to a noisy venue The Man- people outside room any hour of the night usually loud and hover so forget about having window open for fresh air or quiet Located under a noisy restaurant with loud sounds of constant furniture moving and base music impossible to drown out with ear plugs Restaurant banging and doof doof start at 7am finish at 11pm Stuffy room Room for couple is tiny Bathroom towel heater burnt skin Basically left exhausted No room service other than emptying bins which seems under servicing for the price
Located reasonably central Good hot tubs Nice manager
Stayed in August 2023
Reviewed: 29 July 2023
Melanie
AustraliaThe kitchen needs maintenance. The pots, pans and other tools are sticky and rusty. Also, toiletries are limited considering the apartment is shared for 4 people.
The apartment is centrally located and within walking distance with the ski spots, cafes and shops.
Stayed in July 2023
Reviewed: 28 August 2023
Anonymous
AustraliaVery new, friendly, modern design!!
Stayed in August 2023
Reviewed: 20 April 2025
Barker
AustraliaThere are no comments available for this review
Stayed in April 2025
Reviewed: 13 March 2025
Buxton
AustraliaThere are no comments available for this review
Stayed in March 2025
Reviewed: 11 March 2025
Evan
AustraliaThere are no comments available for this review
Stayed in March 2025
Reviewed: 1 November 2024
Ryan
AustraliaThere are no comments available for this review
Stayed in September 2024
Reviewed: 29 July 2024
Scott
AustraliaThere are no comments available for this review
Stayed in July 2024
Reviewed: 13 September 2023
Peter
AustraliaThere are no comments available for this review
Stayed in August 2023
Showing 1 – 25
Montargis, France
Ischgl, Austria
Harrisburg, USA
Changzhou, China
Allinge, Denmark
Bad Münster am Stein-Ebernburg, Germany
Ormos Panagias, Greece
Bar, Montenegro
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content