282 King Street, 2300 Newcastle, Australia
#16 of 124 hotels in Newcastle
Guests' ChoiceBased on 2550 hotel reviews
8.7Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.0
Staff
9.1
Value for money
8.4
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 8, 2024
Marion
AustraliaThe manager Josh was superb his customer service fantastic
Stayed in June 2024
Reviewed: June 7, 2024
Bruce
AustraliaStaff on were just not attentive as usual. Room service food was very ordinary whereas it has always been amazing.
Have stayed multiple times before and always amazing. This trip was fine but the staff on level of “care factor” was not what we had experienced previously. It’s a great hotel in a brilliant location on the heart of Newcastle.
Stayed in June 2024
Reviewed: June 7, 2024
Marcel
AustraliaMy favourite hotel to stay in 😊
Stayed in June 2024
Reviewed: June 6, 2024
Linda
AustraliaIt’s a bit pricey for what you get
Great place, comfortable, walking distance to the foreshore
Stayed in May 2024
Reviewed: June 6, 2024
Louise
AustraliaVery convenient location. The hotel was superb, and the staff were exceptional
Stayed in June 2024
Reviewed: June 5, 2024
Chris
AustraliaParking was valet only and cost $50ish per night
Super modern, clean, friendly staff, good shower, good breakfast pastries, great location
Stayed in June 2024
Reviewed: June 5, 2024
Ebony
AustraliaThe location, the staff were very accomodating and the bar upstairs was great!
Stayed in June 2024
Reviewed: June 4, 2024
Jacob
AustraliaNothing was all good
Location
Stayed in June 2024
Reviewed: June 4, 2024
Danielle
AustraliaNothing that I can remember
Friendliness of staff
Stayed in May 2024
Reviewed: June 3, 2024
Gail
AustraliaBreakfast is in a great room with great views, but is a pretty ordinary offering 5/10.
Great design, modern, comfortable. Room service - delicious salad. Staff are excellent
Stayed in June 2024
Reviewed: June 2, 2024
Sidonie
Australia$50 for overnight parking.
Large, comfortable, clean and quiet rooms. Ideal location to Civic Theatre and Town Hall. Rombergs on 9th floor is wonderful.
Stayed in March 2024
Reviewed: May 30, 2024
Scriven
AustraliaShower pressure, not strong, and had to take out clock plug to use PowerPoint near bed
The two different shower heads,location to civic theatre and the light rail
Stayed in May 2024
Reviewed: May 30, 2024
Sarah
AustraliaGreat location , great facilities
Stayed in May 2024
Reviewed: May 30, 2024
Blue
AustraliaI liked the view: just opposite the big city clock and the park, the restaurant location: top floor almost 360 view, the staff, very friendly and professional. Cleaness impeccable: I asked them NOT to do my room because it was just a 2 nights stay. They probably misunderstood because they cleaned it to a t.
Stayed in May 2024
Reviewed: May 30, 2024
Francine
AustraliaDrop off and pick up area was located on a busy road and was full both times we needed it.
Perfect location next to Civic Theatre.
Stayed in May 2024
Reviewed: May 30, 2024
Wilkinson
AustraliaHaving paid extra for Harbour view room, the windows weren't clean! Little bit unclear about the parking signage and where to leave the car to check in (as parks out front in 5 minute parking were full.
Breakfast had a great selection and the view to Nobbys a nice treat. Location was absolutely perfect - no long trip home after our night at the Civic Theatre next door.
Stayed in May 2024
Reviewed: May 27, 2024
Jana
AustraliaGreat stay for a weekend stay in Newcastle! Great location, great restaurant and bar and valet parking on hand
Stayed in May 2024
Reviewed: May 27, 2024
Leandra
AustraliaNothing it was brilliant
Clean facilities, exceptional customer service, very comfortable beds
Stayed in May 2024
Reviewed: May 27, 2024
Fiona
Australiaparking should be free/cheaper - $25 is reasonable /or included
All good
Stayed in May 2024
Reviewed: May 26, 2024
Taressa
AustraliaRobes supplied caused a contact dermatitis flare up (first in my life). Unsure what they were washed in but they were a bit itchy.
Great location, funky hotel.
Stayed in May 2024
Reviewed: May 25, 2024
Malvinas
AustraliaClean and tidy
Stayed in May 2024
Reviewed: May 24, 2024
Ursula
AustraliaRoom seemed a little stuffy. There was only one member of staff manning reception making it difficult for valet parking. Also the approach to the hotel was awkward to get to by car and it was confusing where to leave the car for valet parking
Friendly staff. Conveniently located near theatre. Roof top bar.
Stayed in May 2024
Reviewed: May 24, 2024
Mealings
New ZealandNot having a spa pool
Staff definitely my favourite
Stayed in May 2024
Reviewed: May 24, 2024
Marie
AustraliaLeaving
I loved the breakfast, especially the waffles. And the quality of service from all staff members was impeccable and worth returning for. Also, the interior decoration and design of the Crystalbrook is flawless, sleek, stylish and made for an awe-inspired stay
Stayed in May 2024
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