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Reviews of Kaloha Holiday Resort Phillip Island 4 stars

17-21 Steele Street, 3922 Cowes, Australia

#13 of 15 hotels in Cowes

Guests' Choice

Review score

Based on 1210 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.8

  • Location

    9.4

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    8.2

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 18 August 2025

    7.0
    Intetesting
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    The car parking lot was too far from the unit and the closure of the cafe jin a peak period was very disappointing

    The wide range of activities on the island

    Stayed in July 2025

  • Reviewed: 14 August 2025

    9.0
    Definitely would stay again.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, clean and comfort room,

    Stayed in August 2025

  • Reviewed: 10 August 2025

    7.0
    Overall great location and easy check in and check out
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    That it said you have to wash the dishes (in the bathroom sink) I would hope they are getting washed elsewhere and they aren’t just relying on customers to wash. The bed was also extremely uncomfortable

    Very clean and so close to the beach. Great location

    Stayed in August 2025

  • Reviewed: 5 August 2025

    8.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    A bit dreary but what holiday site isn’t on a wet winter night

    Very clean Lady on Reception was so helpful and loaned us umbrellas on a very wet evening

    Stayed in July 2025

  • Reviewed: 4 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Hot tub wasn't very warm. I was disappointed that the restaurant wasn't open. I get that it's winter and quiet but it would have nice to be informed on booking. I especially booked to treat my friend the seafood platter for her 70th!! I would have looked else where had I know!!

    Great locations. Nice rooms. Comfortable beds.

    Stayed in July 2025

  • Reviewed: 3 August 2025

    9.0
    Clean and well maintained
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Nil

    Nil

    Stayed in August 2025

  • Reviewed: 20 July 2025

    8.0
    Clean and warm
    • Leisure trip
    • Family with young children
    • Family Room with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Upstairs neighbors were up late and my kids couldn't sleep, as they were watching TV and chatting away and dropping things on the floor. This kept all of us up... Nothing to wash dishes with ( if I had known I would have packed some kitchen sponges) But not a big deal

    Spa bath for my kids Warm room Netflix for kids Kettle, fridge,microwave and toaster much needed for kids Very very green and clean outdoor environment Very close to the main shops Very close to the beach ( we did not drive for anything until we checked out) Wifi Very clean linen!

    Stayed in July 2025

  • Reviewed: 14 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Check out was a bit meh, also we had the speed bump right outside our door so heard every car go across it as it made a noise. Corner shower didn't leave much room to move around, also took about 10mins to get hot water the first night. Bathroom was freezing overnight and morning.

    Check in was a breeze. Nice big room. Good car park aswell

    Stayed in July 2025

  • Reviewed: 13 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Besides the rude receptionist staff it was a pleasant stay Reception needs to learn basic customer service. I had done an online check in and wanted to make sure it was all correct. Attended reception and was greeted by a very rude lady who made me feel so uncomfortable. The utter disrespect and attitude that came from her almost made me not want to stay there.

    Rooms were nice and clean Nice location

    Stayed in July 2025

  • Reviewed: 10 July 2025

    9.0
    High standard of accommodation at an excellent price
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Easy check in, easy parking, the room size was excellent. It seemed to be recently painted and regularly maintained, very clean.

    Stayed in July 2025

  • Reviewed: 20 June 2025

    8.0
    Great
    • Leisure trip
    • Couple
    • Queen Room with Spa Bath
    • Stayed 3 nights
    • Submitted via mobile

    Ask for more towels and didn’t receive

    Location

    Stayed in June 2025

  • Reviewed: 16 June 2025

    9.0
    Perfect location , room was very clean and comfortable, staff were very friendly and helpful
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Great location Comfortable apartment

    Stayed in June 2025

  • Reviewed: 1 June 2025

    9.0
    Clean and comfortable
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    There’s nothing that we didn’t like about the property.

    Location is very nice peaceful and room was very clean and comfortable. Parking wS so close to room that was no hassle to walk and shift the things to room. Staff were very friendly and welcoming.

    Stayed in April 2025

  • Reviewed: 25 May 2025

    7.0
    Comfortable pleasant stay
    • Leisure trip
    • Family with young children
    • Queen Room with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Shower was not working properly with low pressure. No genius rewards for late check out Bit of a motel type fee even though it’s advertised as a hotel

    Location was good Spa bath was good Easy check in service

    Stayed in May 2025

  • Reviewed: 25 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Three Bedroom Beach Cabin
    • Stayed 1 night
    • Submitted via mobile

    The kitchenette is a bit too small for a 3 bedroom cottage.

    The location of the property is awesome. Straight walk to the beach, restaurants and cafes. You don't waste your time travelling and finding some of the best places to walk and eat. The lady at the reception is too kind and helpful. At the checkout she enquired about things that could've improved whereas most other places just say "Hope you had a pleasant stay". She did really care about our comfort and negatives, if any.

    Stayed in May 2025

  • Reviewed: 13 May 2025

    8.0
    Comfortable and excellent location. Helpful staff and reception
    • Leisure trip
    • Family with young children
    • Family Room with Spa Bath
    • Stayed 2 nights

    Nothing. Everything was within expectations of a 3 star hotel/motel.

    It was at an excellent location, near to the main street of Philip Island. Room was spacious and comfortable. Reception was helpful and friendly. Help was rendered immediately when requested for.

    Stayed in May 2025

  • Reviewed: 12 May 2025

    7.0
    What ashame they didn’t care good location but would look at other stay locations next time 🤔
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Every time someone closed the door It banged soo loud an even during the night woke me up consistently especially the room next door I even spoke with two guys when I was leaving weren’t concerned at all

    Location was good

    Stayed in April 2025

  • Reviewed: 8 May 2025

    8.0
    Good beach access
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    All was well

    Good place

    Stayed in April 2025

  • Reviewed: 5 May 2025

    8.0
    Quick In-N-Out town lovely resort backing the beach
    • Business trip
    • Couple
    • Queen Room with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Found a bit pricey for the star rating I would give Didn’t have a dining table or pop up one inside the motel room part of the park So we ate dinner and breakfast in the bed :/

    Very resort feeling right on the beachfront with back gate Access to the quiet cove area Options to eat outside, but the weather was a bit cool , cute private balcony overlooking the centre of the park

    Stayed in April 2025

  • Reviewed: 27 April 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two Bedroom Beach Cabin
    • Stayed 1 night
    • Submitted via mobile

    Expensive for the facilities, but I guess the price likely reflects the location. Our sea view was really a tree view, still nice and you can hear the sea. Kitchen facilities are very limited and BBQ is electric and shared, behind the unit, so think carefully about what you want to cook for tea. Bed was not too comfy.

    Location is nice, close to the beach and easy short walk to town

    Stayed in April 2025

  • Reviewed: 18 April 2025

    7.0
    Very clean! The park has a lot of residential so the holiday feel is a bit off
    • Leisure trip
    • Family with young children
    • Three Bedroom Beach Cabin
    • Stayed 3 nights
    • Submitted via mobile

    Beds are super hard. You can feel the springs.

    Location of the beach front villas was perfect

    Stayed in April 2025

  • Reviewed: 7 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night

    Very clean and comfortable rooms

    Stayed in March 2025

  • Reviewed: 7 April 2025

    9.0
    Good location, family friendly.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Only thing I didn’t like is there wasn’t a secondary lock for your hotel door, if someone knows your code they can let themselves in. That personally makes me uncomfortable with having small children stay with us. I like when you go to a hotel you can usually double lock your door. Besides that, our stay was nice.

    Good location. Clean and the family room was a good size for us, 2 adults and 2 small children. The kids liked the park but we didn’t get to enjoy the pool as we only stayed one night.

    Stayed in April 2025

  • Reviewed: 7 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Great playground, beach access and close to the main shops of Cowes

    Stayed in April 2025

Showing 1 – 25

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