No lift up to 5th floor, broken outdoor chairs, bbq dirty, cracked or chipped glasses and plates, only a scourer to clean with, could've used more bin bags and teatowels, lamp needed bulb, very dusty under beds, couldn't shut door due to bed too long, clock needed battery, freezer door kept opening, old food left in cupboard, bedroom cupboards not cleaned out( used cotton buds), fans not clean.

Loved the location and the unit.

Stayed in August 2025

We were on the top floor, bit of a haul to get all of our luggage etc up there. There was plastic on the stairs, obviously because of recent rain,but did think it was a trip hazard. No tea or coffee supplied.

Great location, with views of the bay.

Stayed in June 2025

Outdoor furniture needs upgrade.

Very nice, spacious and newly renovated.

Stayed in January 2025

Outdoor furniture needs replacing. Additional credit card fees should be more transparent when booking.

Great location.

Stayed in July 2024

Lack of parking for more than two guests, Couldn't c;lose second bedroom door because of bed in the way On top floor so several flights of stairs if you have any mobiltiy issues

Great location, good views over the marina

Stayed in May 2024

The only thing is the walking up the stairs and the master room need air-conditioning.

Best location and close to everything. The space was sooo clean and has a good view

Stayed in January 2024

The WiFI was not working There was no garage remote control as stayed which made it difficult to leave the garage area The fan in the second bedroom was not working and clearly had not been working for some time as a portable fan was provided Significant dust on ceiling and portable fan Significant cockroach droppings in bedroom and kitchen Key not provided to unlock the bedroom balcony sliding doors Significant dust accumulated on windows sills Main bathroom smelt musty ans the bath curtain had been tied up when wet and left an awful smell Outdoor furniture on the main balaciny was broken ans had been for sometime as rust had built up on the broken areas. This made using the balcony unpleasant and not practical. Driveway slippery causing my son to fall heavily, nil signs warning of the issue. A resident saw the fall and stopped to render assistance. The resident stated that the same thing had occurred with his daughter and that there uses to be signs warning signs posted Rear carpark lighting not working leaving the outdoor carpark in complete darkness and raises concerns for safety when returning from the main street at night. Being asked to put the large garbage bins out for bin collection by the local council when the unit bin is not marked meaning that the request was interrupted that as guests we were required to put out all bins for the complex which is not a reasonable request for paying guests. The second bedroom has two single beds, you could not shit the bedroom door due to the second bed blocking the doorway, the bed had to be pushed into the middle of the room causing access issues once inside the room.

The location was great

Stayed in March 2025

The bathrooms were dated and a bit small, but very functional.

The location was perfect, walking distance to everything that was important to us

Stayed in February 2025

Great location!

Stayed in January 2025

The management of this booking was absolutely ridiculous. We were told there was some renovation happening when I booked, which we understood. On the day we were travelling to Nelson Bay we received a message that the painters would need to access the balcony via the unit for two days, "if you have plans to be out during those days, this arrangement should not pose any inconvenience as the keys can be returned to the lockbox". Apparently the lack of privacy and security isn't considered much of an issue. That was a little more than "renovations"... I called to question the late notice of this, and they called back and advised that the work would be rescheduled. We next morning we found the painters had put ladders up, and accessed the balcony from there - before 7 am. We couldn't have curtains (and at some times even the windows) open in any of the areas for the 4 days/nights we were there, I have to stress here that the painters were fantastic friendly guys who were just doing their jobs! Early on the Wednesday evening I received a text reminding me to put the bins out (including a very quick comment that if we didn't we would be charged for it). They had the wrong day for the bins (if you are reading this, the bins are collected on Friday mornings, not Thursdays), and they couldn't tell us where they went on the street anyway. The texts I received that night were extremely unhelpful, verging on rude, and ruined that evening for us. The painters would be a one off - but this bin saga, was beyond belief.

The best position in Nelson Bay. So close to EVERYTHING. The place was clean, and had everything we needed. It was VERY well priced !

Stayed in February 2024

Had issues with the key being left in the key lock..we arrived late and the key hadn't been left out as noted. Had to wait a hour for key to be brought down. Wouldn't have been a issue if we hadn't arrived at 9pm.

Great location and facilities

Stayed in February 2024

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in July 2024

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in January 2025