Reviews of Capsuleaccom Hostel
34 Nerang Street, Southport, 4215 Gold Coast, Australia
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewNeeded a place to sleep overnight.
Suited wat I needed.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewSuper spacious common area with a really good vibes. Very friendly staff. The capsules are comfy and give you enough privacy. Definitely a good place to stay!
Thannk you for your kind words malena :)
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewGood value especially for a two capsule room. Big outdoor area to chill. Right in action at Southport.
Could turn the over head lights down or off at night.
Hi there, thanks so much for your kind words! We’re glad you enjoyed the value of the two-capsule room, the big outdoor area, and our spot right in the heart of Southport. Great suggestion about the overhead lights — we’ll look into making evenings more relaxing for everyone. We really appreciate the feedback and hope to welcome you back soon. — Dean, Capsule Accom
Hi there, thanks so much for your kind words! We’re glad you enjoyed the value of the two-capsule room, the big outdoor area, and our spot right in the heart of Southport. Great suggestion about the overhead lights — we’ll look into making … Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe capsules give us privacy. The kitchen is very complete and we can cook whenever we like. Being able to stay out and chat until late at night. The communal areas, the friendliness of the place.
The blankets are not washed after use. The staff are really charming, but not the owner at all. Very basic breakfast unlike many other hostels (no choco, no pancakes etc). The price is sometimes exaggerated depending on the type of product.
Hi there, thank you for sharing such a detailed review. We’re delighted you enjoyed the privacy of the capsules, our well-equipped kitchen, the communal areas, and especially the friendliness of the team — that’s wonderful to hear. We’re sorry to hear that some aspects didn’t meet your expectations. We do wash all bedding between uses, but we’ll double-check our processes to ensure everything feels fresh and spotless. We’ll also take on board your feedback about breakfast and pricing as we’re always looking to improve the experience for our guests. Your comments help us grow, and we’d love the chance to welcome you back again. — Dean, Capsule Accom
Hi there, thank you for sharing such a detailed review. We’re delighted you enjoyed the privacy of the capsules, our well-equipped kitchen, the communal areas, and especially the friendliness of the team — that’s wonderful to hear. We’re so… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewNear town.
Too crowd , too tight and expensive
Hi there, thank you for taking the time to share your feedback. We’re glad you found our location convenient to town. We understand that capsule hostels can feel a bit more compact compared to traditional hostels, and we’ll keep working on ways to make the space feel as comfortable as possible. We also regularly review our pricing to ensure it stays fair for the area. Your comments help us improve, and we hope you’ll consider giving us another try in the future. — Dean, Capsule Accom
Hi there, thank you for taking the time to share your feedback. We’re glad you found our location convenient to town. We understand that capsule hostels can feel a bit more compact compared to traditional hostels, and we’ll keep working on … Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewBeds are comfortable
The smell of deodorant spray is in the air all the time you can't breathe. People are walking past your bed all night long
Beds are comfortable The smell of deodorant spray is in the air all the time you can't breathe. People are walking past your bed all night long
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewThe staff are very friendly and the bed is very comfortable. The location is great as I was joining the Gold Coast Marathon race and it was very near to the start line. The common area is very nice and spacious as well. Since it was a capsule, it was great that they had a pull out drawer / area under the beds so you can keep your things in it and it was very spacious too
Since it was a capsule, noise at the sleeping area can be heard from people talking. The hair dryers in the ladies changing room needs an upgrade or needs to be fixed as well as one if it sounded like it might not function soon.
Hi Aishah, Thank you so much for your kind review! We're glad you enjoyed the comfy bed, friendly staff and great location for the marathon. We appreciate your feedback on the noise and hair dryers — we’ll look into it. Hope to see you next year! Warm regards, Rebeka Capsule Accom Team
Hi Aishah, Thank you so much for your kind review! We're glad you enjoyed the comfy bed, friendly staff and great location for the marathon. We appreciate your feedback on the noise and hair dryers — we’ll look into it. Hope to see yo… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewNear to where I am doing my marathon, and easy to get to other places using the G-Link.
Nothing
Hi Hen Tat, Thank you for your lovely review! We're so pleased to hear our location suited your marathon plans and that the G-Link made getting around easy. We hope you had a great race and look forward to welcoming you back in the future. Warm regards, Rebeka Capsule Accom Team
Hi Hen Tat, Thank you for your lovely review! We're so pleased to hear our location suited your marathon plans and that the G-Link made getting around easy. We hope you had a great race and look forward to welcoming you back in the fut… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewStaff are great, including deano who always went above and beyond especially with a early check in! Free dinner is a great touch.
Hanging lights above the private room, I wish those could be turned off at a certain time as it’s on all night.
Hi Marc, Thank you for your kind words! We're so happy to hear our team made your stay enjoyable and that you appreciated the free dinner. Thanks also for your feedback about the hanging lights — we’ll definitely take it into consideration. Warm regards, Rebeka Capsule Accom Team
Hi Marc, Thank you for your kind words! We're so happy to hear our team made your stay enjoyable and that you appreciated the free dinner. Thanks also for your feedback about the hanging lights — we’ll definitely take it into considera… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewLove the kitchen. Got all you need to cook your food. Plenty of space to prepare your food before and after cooking.
The ref was so full i didnot have a space for my food. Maybe have a likit to the size of bags you can place inside.
Hi, Thank you for your great feedback! We're glad you enjoyed the kitchen and found it well-equipped and spacious. We appreciate your comment about the fridge — we'll look into ways to better manage the space. Warm regards, Rebeka Capsule Accom Team
Hi, Thank you for your great feedback! We're glad you enjoyed the kitchen and found it well-equipped and spacious. We appreciate your comment about the fridge — we'll look into ways to better manage the space. Warm regards, Rebeka… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewGood location, appreciated the privacy thanks to the pods, clean bathrooms, they provided a dinner for free and it was delicious!
The drawers underneath the bed were not possible to lock, the mattress was too soft
Hi Katerina, Thanks so much for your lovely review! We’re really happy to hear you enjoyed the location, the privacy of the pods, our clean bathrooms, and that you loved the free dinner—we’ll pass that on to the team! We also appreciate your feedback about the drawers and mattress. We're always working on improving the comfort and functionality of our space, so your comments are really helpful. We hope to welcome you back again soon! All the best, Dean The Capsule Accom Team
Hi Katerina, Thanks so much for your lovely review! We’re really happy to hear you enjoyed the location, the privacy of the pods, our clean bathrooms, and that you loved the free dinner—we’ll pass that on to the team! We also appreciate y… Show more
Reviewed: 11 July 2025 · Stayed in June 2025
Verified review