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Reviews of Broadwater Keys Holiday Apartments 3.5 stars

125 Frank Street, Labrador, 4215 Gold Coast, Australia

#898 of 1,067 Holiday rentals in Gold Coast

Guests' Choice

Review score

Based on 781 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.9

  • Location

    7.6

  • Facilities

    6.5

  • Staff

    7.8

  • Value for money

    6.6

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 3 September 2025

    6.0
    good for one night stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    the screen door didnt lock, main door didnt seem secure. there was no arial, it was very noisy with road traffic and all the gates around the property seemed to always slam closed. lights outside seemed to stay on all night.

    the main bed was comfy and it was clean. had the essential required items.

    Stayed in September 2025

  • Reviewed: 26 August 2025

    6.0
    Pleasant
    • Group
    • One-Bedroom Apartment with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Too much light at night. Only enough hot water for two people. The third person on the sofa bed had to go through the bedroom to get to the bathroom.

    Easy to find and parking.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    5.0
    Convenient but basic
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Lights outside meant room was hard to sleep in. Be good to have darker bedroom.

    Easy check in, good food nearby

    Stayed in August 2025

  • Reviewed: 28 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Couldn't really shower as hot water ran out instantly both times we both tried at different times

    Bed, modern look, privacy, pretty clean apart from floor, private

    Stayed in July 2025

  • Reviewed: 12 July 2025

    5.0
    Good for an overnight stay
    • Leisure trip
    • Solo traveller
    • Family Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Parking is not secure and a very tight fit.

    Very old apartments but were ok for an overnight stay.

    Stayed in April 2025

  • Reviewed: 25 June 2025

    6.0
    Good location great check in service, too much light in room. Put some light shrouds on lights in breezeways so it doesn
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The lights on at night in breezeways shine into rooms. Too much light in my room while trying to sleep.

    Location, parking, service at reception was exceptional

    Stayed in June 2025

  • Reviewed: 13 June 2025

    7.0
    20 seconds to debit your account for room/key bond, 7 days to refund it if unless you provide your bank deposit deta
    • Leisure trip
    • Solo traveller
    • Studio with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Room/key bond would take up to 7 days to be refunded, unless you provide your bank deposit details (2 days wait).

    It was close to the Broadwater, easy to access. Staff pleasant. The pool and BBQ area looked well maintained.

    Stayed in June 2025

  • Reviewed: 17 May 2025

    6.0
    Affordable, perhaps for a reason.
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Mould in bathroom. Excessive road noise, this was warned about however the old sliding door kept little of it out. Floor was filthy, felt yuck with bare feet. Room not serviced in 4 nights, had to leave rubbish in the corridor and towels were getting smelly. Shower leaked and soaked the shower mat every use. Shower ran out of hot water after 10 minutes. There was half a wall missing. Air-conditioner had a bright display which the remote could not turn off. Made it difficult getting a toddler to sleep.

    Staff member was fantastic and helpful. location was very convenient for what we needed. bed was comfy enough. Room had been renovated recently however it looked like my 2 year old had done it.

    Stayed in May 2025

  • Reviewed: 9 May 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Noisy street, no lift, carry whole luggage on third floor,bathroom no privacy ,small chopping board in the window,one hook in the bathroom for towels and clothes

    Comfy beds

    Stayed in April 2025

  • Reviewed: 29 April 2025

    5.0
    Cheap and close to public transport
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The tv not working to watch Netflix at night

    It was close to where we wanted to go using public transport

    Stayed in April 2025

  • Reviewed: 25 April 2025

    6.0
    Better value elsewhere
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Felt like a residential block of units, traffic noise was bad, internet kept dropping out, making watching streaming impossible, missing bathroom window was replaced with a plastic cutting board🙄.

    Beds were comfortable

    Stayed in April 2025

  • Reviewed: 22 April 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Family Studio
    • Stayed 1 night
    • Submitted via mobile

    Other guests fighting and slamming doors. Room was very rough with very little security. A lot of broken amenities.

    Easy and quick check in.

    Stayed in April 2025

  • Reviewed: 7 April 2025

    6.0
    Good locale , wonderful staff and great value for money!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Sofa Bed
    • Stayed 1 night

    Was a pleasant experience & nothing untoward

    Location & value for money !

    Stayed in April 2025

  • Reviewed: 13 February 2025

    5.0
    Everything was fine except the beds, they had bed bugs in them
    • Leisure trip
    • Couple
    • Studio with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The fact that the beds had bed bugs in them

    Everything was fine but the beds had bed bugs

    Stayed in February 2025

  • Reviewed: 13 February 2025

    7.0
    Good location very clean staff helpful
    • Leisure trip
    • Couple
    • Studio with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Didn’t have breakfast

    Stayed in February 2025

  • Reviewed: 9 February 2025

    6.0
    Overall clean, neat tidy. Located close to cafe and beach
    • Leisure trip
    • Group
    • One-Bedroom Apartment with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Noisy traffic, blinds not shutting out enough light. Hot water tap was on backwards.

    Located close to cafe & Beach

    Stayed in February 2025

  • Reviewed: 3 February 2025

    7.0
    It is a great place to stay at, just needs good maintanence.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    The place was comfortable but in general, it needs good maintenance. Our gate wasn’t shutting properly which was a bit unsafe considering having our toddler with us. The appliances were old and the toilet door had a gap between it and the door frame. The ironing table was very old and the front yard had an exposed soil area where there were hard sticky dry plants sticking out and was unsafe for my toddler to go out barefoot (to and from the swimming pool). I actually injured the bottom of my foot because of that. TV and AC were functioning well though.

    The location in general and the convenience of having the pool right at our doorstep was very nice.

    Stayed in January 2025

  • Reviewed: 31 January 2025

    5.0
    Short and sweet
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Tv was not working, aircon was not working!

    Close to beach

    Stayed in January 2025

  • Reviewed: 25 January 2025

    6.0
    ok
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 3 nights

    Noisy with no view. Parking spaces ridiculously small.

    Room was clean and tidy, but noisy at night, located on the Gold Coast HWY with no view

    Stayed in January 2025

  • Reviewed: 22 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Studio with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    How noisy the road is however not the hotels issue, see aboves response

    I liked that they left ear plugs for guest although only one set for two people

    Stayed in January 2025

  • Reviewed: 22 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    No lift for elderly disabled

    Location

    Stayed in December 2024

  • Reviewed: 8 January 2025

    5.0
    Average
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (5 people)
    • Stayed 2 nights
    • Submitted via mobile

    The beds were clean, however the floors were sticky, the cupboards had marks on them, the room looked shabby- grout was dirty, dents in the wall, terrible paint job.

    The pool was amazing and the beds were comfy.

    Stayed in January 2025

  • Reviewed: 31 December 2024

    6.0
    This is good for a one night stay . We walked to surfers paradise from here takes about 1 hours along beach
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (5 people)
    • Stayed 1 night
    • Submitted via mobile

    The bathroom shabby and a General run down feel

    The parking very easy . Bed comfortable. Nice swimming pool

    Stayed in December 2024

  • Reviewed: 30 December 2024

    7.0
    Won’t stay again
    • Leisure trip
    • Group
    • One-Bedroom Apartment with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The bedroom when we woke up was so hot the block out curtains did nothing and we woke up not feeling great and the noise of people and music yet it was said no parties and people did and nothing was as said to them

    Location was great

    Stayed in December 2024

Showing 1 – 25

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