10 Alexandra Avenue, Mermaid Beach, 4218 Gold Coast, Australia
#316 of 1,067 Holiday rentals in Gold Coast
Guests' ChoiceBased on 277 hotel reviews
8.2Cleanliness
8.5
Comfort
8.4
Location
9.3
Facilities
8.6
Staff
8.7
Value for money
8.7
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End of dialog contentReviewed: 2 September 2025
Stephen
AustraliaBroken chair main shower wouldn’t drain
Great location to everything
Stayed in September 2025
Reviewed: 27 August 2025
Nichola
AustraliaThe rooms could have been cleaned better , we found old food wrappers from other guests in places but otherwise fine. I would also like to mention, I thought it was cheeky that on the advertising photos the rooms look very modern, carpeted and like they've had an upgrade but our apartment wasn't like this at all and was quite dated with old furniture, tiles and an old carpet. While it was absolutely fine and functional for our purposes with plenty of space I thought it was cheeky that it was advertised as being super modern when it's not.
Located in a nice quiet area, great pool facilities, apartment was a good size and we'll equipped. Had everything we needed.
Stayed in August 2025
Reviewed: 19 August 2025
Sarah
New ZealandNoisy with lots of construction going on around the complex.
Nice spacious unit with amazing upstairs bedroom.
Stayed in May 2025
Reviewed: 13 August 2025
Anne
AustraliaConstruction next door. Uncomfortable couches.
Location..pool kids playground
Stayed in August 2025
Reviewed: 12 August 2025
Lauren
AustraliaStairs to access, no food/drink on site, had to empty own rubbish
Beautiful pool, spacious apartment
Stayed in August 2025
Reviewed: 22 July 2025
Helina
AustraliaI booked 2 units as close together as possible. The second unit was 3 buildings away from us. There was no prior warning that the parking was only 1.9 high and very limited over high vehicle spaces. My only issues.
The units were great, and the facilities were good too. The pools and the spas in particular were fantastic.
Stayed in June 2025
Reviewed: 22 July 2025
Caroline
AustraliaGetting woken up at 6.10 every morning because of the building site just next to our room.
Pool and size of apartment were great
Stayed in July 2025
Reviewed: 22 July 2025
Marc
AustraliaWe had a "special request" for a cot through booking.com which they said they "never received" so they charged us $15 per night on arrival for the cot.
Location was great. Apartment was great, very spacious and clean. Bed was really comfortable. All round great stay.
Stayed in July 2025
Reviewed: 17 July 2025
Kerry
New ZealandThere were wheels on the beds so the bed slid on tiles away from the wall bit ennoying
Stayed in July 2025
Reviewed: 14 July 2025
Angela
AustraliaThe units can vary in some ways regarding what's in the kitchen area. Our unit this time was quite light on with some of the cutlery and crockery etc (but this is not always the case).
Have stayed here many times. Pool and bbq and grounds are fabulous. Everything is well kept (although the facility is a littled aged). Location is so central to public transport, shopping, beach, restaurants and casino. The staff are amazing and very helpful.
Stayed in July 2025
Reviewed: 2 July 2025
Matt
AustraliaI had a contractor stay with his family for work and he was not informed about visitor parking onsite (as he arrived late around 11pm) and as I was visiting I was met with an extremely blunt and rude admin staff right off the bat, aggressively telling me that I couldn't park there as a visitor and that I needed to apply for a permit... to use a visitor parking space... I understand you can't have people parking everywhere, but if she was nice and mentioned it in a respectful way, it would have been totally fine. Instead I was met with a really angry lady that has dampened the whole experience. Over a parking space with VISITOR written on it that I used for maybe 45 minutes - Not to mention off peak in the middle of winter. I'm sure in the fine print there's a section on visitor parking but I've never had to get a permit or apply for the space ever in my life - I fully understand individual properties having their own rules too but I don't understand the hostility from staff as we were both unaware. It was hardly a big deal but if that's how she reacts to something like that, then hospitality isn't for you mate.
Great facilities, good for families with decent-sized rooms.
Stayed in June 2025
Reviewed: 1 July 2025
Hayley
New ZealandThe pool and the distance to the beach. Perfect for a morning walk
Stayed in June 2025
Reviewed: 25 June 2025
Ju
AustraliaFacility is a bit dated but properly maintained
Location of property is good. walking distance to Broadbeach south station which is the transport hub. Pool was good. Rooms were adequate
Stayed in June 2025
Reviewed: 19 June 2025
Rachel
AustraliaThe apartment we were allocated wasn’t as toddler safe as I would have liked, lots of items, equipment and decor that i had to move around to be able to relax - not a huge problem in the grand scheme of things! The light in the walk in robe wasn’t working which was inconvenient at times.
The location and overall feel of the accommodation was just what we needed for our family getaway! Loved the pool areas!
Stayed in April 2025
Reviewed: 14 June 2025
James
Australia- The rooms were a little tired and need some updating but for the price-point didn’t affect us. - We had two apartments, one near the pool which was excellent but the other backed on to the new high rise building which is under construction and building works started at 6:30am every morning including Saturday which wasn’t ideal 😓,this isn’t the properties fault at all but still put a dampener on the trip unfortunately.
- Spacious Appartments - Location was close to the beach and walking distance to cafes, restaurants and pacific fair. - The pool and spa areas were excellent for the kids…. Well kept and the BBQs came in handy!
Stayed in June 2025
Reviewed: 21 May 2025
Whiu
New ZealandThe balcony needs to be cleaned, especially on the sliding door runner and the window runners. You need more than one tea towel
Beautiful surroundings
Stayed in May 2025
Reviewed: 13 May 2025
Lynette
AustraliaThe construction behind us starting at 6am
Location and the pools
Stayed in May 2025
Reviewed: 1 May 2025
Joel
New Zealandfacilities (pool, bbq area, car parking) and location were excellent. Kids had a great time and seeing all the other families around us also having a great time. Location was very handy to shopping, the beach and transport, with plenty of coffee places around us for a morning coffee.
Stayed in April 2025
Reviewed: 14 April 2025
Kate
AustraliaThe facilities for the kids are awesome, there’s so many different pool and the bbq area and kids playground being close together makes it easy to watch the kids while cooking some snags!
Stayed in April 2025
Reviewed: 8 April 2025
Gillian
New ZealandLocation was perfect for shopping and shuttle pick ups for theme parks and airport. Facilities couldn't be faulted and staff very friendly and helpful.
Stayed in April 2025
Reviewed: 19 March 2025
Matthew
AustraliaNot much
Everything about the property was amazing and especially the big pool where all the kids could swim Open later than most pools in New South Wales so that was amazing. The barbecue area was fantastic for families.
Stayed in January 2025
Reviewed: 8 March 2025
Cathryn
AustraliaSome minor maintenance required but did not affect our stay
Perfect location walk to PAC Fair, restaurants, cafes and beach. Plenty of room. Excellent price
Stayed in February 2025
Reviewed: 5 March 2025
Diane
AustraliaNothing I could complain about .
The location to everything was perfect . Close proximity to the pool and the room was exceptional.
Stayed in March 2025
Reviewed: 3 March 2025
Hina
AustraliaI liked every thing about my stay.
The comfort, cleanliness, and facilities like BBQ and pools were exceptional. Excellent experience over all.
Stayed in February 2025
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