Stove only had one hot plate that worked and no big dishes to heat in the microwave

Lovely apartment: plenty of space & close to things

Stayed in September 2025

The apartment looked like it had been partly freshly painted but very poorly. It didn't look it had been cleaned.

The location was great, very central for what we needed. Comfortable bed.

Stayed in August 2025

Okay.

It's ok.

Stayed in August 2025

There isn’t enough kitchen utensils, bowels, cups, and cooking utensils

The location is perfect

Stayed in August 2025

Power points in kitchen didn’t work. It was fixed quickly

Kids loved how high up the apartment was

Stayed in July 2025

In the other bedroom, the bed sheets had a foul smell—similar to dirty socks. We raised the issue with staff, and thankfully, it was promptly resolved. However, we also ran out of toilet rolls during our stay. We requested more at the front desk around 9–10 PM, but were told there was no housekeeping available and the front desk staff couldn’t leave her post. She said someone might be able to bring it up within an hour. We waited, and later my husband followed up at the front desk, only to be told again that it would be brought to us. Unfortunately, no toilet rolls were ever delivered—even by the time we checked out the next day.

Location and the beautiful view as we got a room with the Lake view.

Stayed in July 2025

Bed was a little hard for my liking but others didn't mind

Great location plenty of room friendly staff

Stayed in July 2025

only 2 towels for 4 people, but 2 extra provided when asked

Nice roomy apartment, well located, comfortable beds

Stayed in July 2025

Kitchen was under stocked and bedrooms were cold even with the heater on. Extra blankets were required to stay warm overnight

Location was great

Stayed in July 2025

It didn't foxtel even though it had the box so far far away had to drive everywhere. Not value for money $460 for one night had to pay extra for parking

The rooms were clean

Stayed in July 2025

Bathroom - shower over bath, at the window (frosted) but didn't feel very private at night, as no blinds on windows. Quite cold in the bathroom as a result, in addition to the extraction fan in the window (quite a windy winter's night in Canberra).

Close to the city centre, paid underground parking. Full kitchen and washing machine were what we needed. Bathroom is small and from 90's.

Stayed in July 2025

Dated and not thoroughly clean (socks left in a wardrobe and other bits on floor)

Warm and comfortable beds.

Stayed in July 2025

Huge apartment with spectacular lake views

Stayed in July 2025

Just short of one bathroom

So clean so nice the facilities

Stayed in July 2025

The property is a mix of residents and Breakfree guests. Some noise experienced from upstairs unit.

The location was very good. The Unit was a very good sized 3 bedroom. Its now showing signs of age but comfortable enough for our short stay.

Stayed in July 2025

The sofa bed was broken, so my grandson did not sleep very well. There was rubbish in the laundry. There were cigarette butts all over the balcony. The second bedroom had filthy, stained mattress covers in the wardrobe. Trying to park was not easy. Most of the towels were either stained or dirty. I expected more from an Accor hotel.

Location was good. The apartment was a great size. Staff were nice. The apartment was mostly clean.

Stayed in July 2025

No blankets on bed too cold for winter, paid for buffet breakfast but when went there in the morning was only continental breakfast

Spacious and clean, close to city

Stayed in June 2025

No heating in the bedrooms. Bathroom felt old and grimy.

Location was great and parking easy.

Stayed in July 2025

Bathrooms could do with a little upgrade 🥰

Location Great space in the rooms

Stayed in June 2025

There was still hair through & around the bath in the main bathroom There was no heating for the bedrooms and the central heating for the lounge room didn't warm up the bedrooms and having 2 young kids 1&3 they need to be kept warm especially in Canberra's cold weather. One of the lifts we almost got stuck in with 2 kids as it didn't register some people's cards that were staying in the hotel and even though the reception was aware they still left the lift up and running.

Location is good, the apartment was nice and spacious & easy to find.

Stayed in June 2025

Razor and wet washer left in the shower. Staff notified but nothing done. Batteries not in tv remote, had to ask at reception. Tv in bedroom had sound but no picture.

Great location, big room, great view

Stayed in June 2025

Room was old and needs the carpet replacing. Light rail works made it a trek into town

Location was good

Stayed in April 2025

Access is currently poor because of building work being conducted nearby.

Size and quality of the apartment

Stayed in June 2025

The bathroom had not been cleaned properly. This was the only problem we had with our stay. Staff were apologetic and rectified the problem as soon as possible.

Great location, the room was great, spacious. Staff were helpful

Stayed in June 2025