Our stay at this property was extremely disappointing. For 6 adults over 3 days, we were only given 4 towels and 2 toilet rolls. When we complained, the owner accused us of having extra guests, which was completely untrue. They chose to believe the cleaner’s photos over ours, basically calling us liars, just because they consider their cleaner “professional.” The apartment was dusty and not properly cleaned. On top of that, there was no Wi-Fi, and the owner kept sending us unnecessary rules and complaints. They even accused us of leaving the outside light on when it was only used for a few minutes while people went out to smoke — it felt strange and invasive to be monitored like that. To make things worse, they tried to blame us for their electricity bill “tripling,” which is completely unreasonable. Instead of providing hospitality, the owner argued, dismissed our concerns, and made us feel unwelcome. Terrible service, no basic amenities, and constant unnecessary accusations. Definitely not worth the money, and we would not recommend this place to anyone. Photo of our proof what we got. 2 rolls 4 towels and dusty toilet

Nothing

Stayed in August 2025

Nothing

Everything such a cozy little house

Stayed in July 2025

This was by far the most disappointing stay I’ve ever experienced. Before check-in, the host did not provide any instructions on how to access the property or where to find the keys. I tried calling, emailing, and messaging multiple times, but received no response at all. Check-in time was 4 PM, and in the freezing cold, with a young child, we were left standing outside the house trying to figure things out on our own. We eventually had to search for the key ourselves, which was extremely stressful and frustrating. We stayed for four days and three nights, and the house had only three half-used rolls of toilet paper for two bathrooms. One of the upstairs toilets had a broken or poorly installed seat, making it unusable. The facilities overall were very basic and not well maintained. I’ve never had such a bad experience with a host before. Extremely disappointed and would not recommend this place to anyone.

Stayed in July 2025

Absolutely love this property ! Cosy & warm: Great value, amazing location & immaculately clean.

Stayed in June 2025

Loved our stay! Chalet was modern, warm & quiet with well equipped kitchen. New fire place was great, excellent location, highly recommend! Best things were how nicely decorated it was and it was clear that the host wanted it to feel cosy. Also so close to the Onsen which is the best reason to stay in Dinner Plain. I never get sore muscles when I go to the Onsen after skiing. Easy walk to the bus stop.

Stayed in June 2025

The heating in the property was terrible, the wood heater is faulty meaning it required significant management to keep the fire burning, and even with this the property filled with smoke every time the door was opened. More concerning than this was that there did not appear to be any smoke alarms in the property. There was no wifi which was noted in the description, but with such poor mobile reception and no TV reception (and a TV in every room) it would be a valuable addition. There were also no basic kitchen supplies i.e. team, coffee, sugar etc and the supermarket had limited opening hours and very high prices.

The property is cute and clean and the location was good with easy access to the village.

Stayed in September 2024

The property needs to upgrade it heating as its very disappointing. The fire place needs to have a anti down draft fitted or check if it is working. We had to stop using the fireplace as smoke was bellowing into the house. The electric heating in the rooms are cheap and fall apart. (especially the one in the upstairs bedroom the legs fall off it) they struggle to warm the room size. I would recommend light heaters in the bathroom as its very fresh to use in the early mornings or in the afternoon when you return from a day of skiing.

The location of the property was excellent as there was available parking.

Stayed in August 2024

Nothing really but suggestions might be to have wifi available, and let people know that they will need to bring their own coffee pods and extra towels if required.

Lovely property. Clean, comfortable and close to transport, restaurants and shops. The host was also very good with communication and we loved the late checkout time.

Stayed in August 2023

Over all the property was well maintained and mostly clean. Everything we needed for our stay was provided making it so easy and comfortable to enjoy our weekend.

Bigger than expected. Pictures didn’t show a lot so it was a pleasant surprise to have as much space as we did.

Stayed in August 2023

Everything was amazing, I will recommend.

Stayed in July 2025

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Stayed in August 2025

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Stayed in August 2025

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Stayed in August 2025

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Stayed in June 2025

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Stayed in June 2025

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Stayed in August 2024

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Stayed in June 2024