Reviews of Ingenia Holidays Hunter Valley 4 stars
137 Mount View Road, 2325 Cessnock, Australia

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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewWe liked the central camp hut with the fire place
The units are getting old inside and need updating. The heater didn't work that well
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewLocation was good but no restaurants close by. It was roomy enough and had a great kitchen. My wife liked the makeup wipes supplied. Water was hot and shower was good. Bed was ok.
There was no clean mat to wipe feet so every time we came in from outside we carried in ‘crusher dust’ from where the car was parked, making the floor and feet dirty. Lounge was very low and hard to get out of. The whole Villa is starting to show its age along with the thread bare tea towel and the dirty exhaust fan in the shower.
Hi Ian, It's delightful to hear that you and your wife enjoyed the spaciousness of our accommodations, our well-appointed kitchen, and the thoughtful amenities like our makeup wipes. It's also great to know that the hot shower and our location met your needs. However, it's regrettable to learn about the inconveniences you encountered regarding the mat and the lounge. We're also sorry to hear about your observations about the age of our Villa and certain elements of it. We appreciate you sharing these insights as it helps us to understand areas where we can make improvements. Our priority is to provide a pleasant and comfortable stay for all our guests, and we hope to have the opportunity to deliver a more satisfying experience in the future. Kind Regards, Lilly from Ingenia Holiday Parks
Hi Ian, It's delightful to hear that you and your wife enjoyed the spaciousness of our accommodations, our well-appointed kitchen, and the thoughtful amenities like our makeup wipes. It's also great to know that the hot shower and our loca… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewOutside well maintained and looked after
The cabins or the cabin we stayed in could’ve been cleaner was only average and very old but the bed was comfortable
Hi John, thanks for your feedback, we loved that you enjoyed your stay with us. We’ve also taken note of the cabin cleanliness and will be training our housekeeping team on our cleaning standards as every bit of feedback helps us improve. Hopefully we can welcome you back again soon - Lilly from Ingenia Holiday Parks
Hi John, thanks for your feedback, we loved that you enjoyed your stay with us. We’ve also taken note of the cabin cleanliness and will be training our housekeeping team on our cleaning standards as every bit of feedback helps us improve. H… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewLocation& ease of access
Nothing
Hi Kay, thanks so much for your feedback, we love that you enjoyed your stay! Hopefully we can welcome you back again soon - Lilly from Ingenia Holiday Parks
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in June 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewIt is tide, clean and comfortable. If possible I will stay longer next time.
Hi Li, thanks so much for your feedback, we love that you enjoyed your stay! Hopefully we can welcome you back again soon - Lilly from Ingenia Holiday Parks
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThe bathroom is tiny, with a very small ensuite basin.
Hi Lynette, thanks for your feedback, we loved that you enjoyed your stay with us. We’ve also taken note of the bathroom as every bit of feedback helps us improve. Hopefully we can welcome you back again soon - Lilly from Ingenia Holiday Parks
Hi Lynette, thanks for your feedback, we loved that you enjoyed your stay with us. We’ve also taken note of the bathroom as every bit of feedback helps us improve. Hopefully we can welcome you back again soon - Lilly from Ingenia Holiday Pa… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified review...
The bed was horrible! We were told we could have our dog stay so we booked the non refundable accommodation. The next day we get a msg from them saying that your dog can't be left alone at ANY time. We were going for a wedding ! That was the whole idea! So in the end we were forced to pay for flights & fly.down without our dog. Costing us more.
Hi Chris, thanks for taking the time to share this feedback with us, and we’re so sorry that you’ve had this experience with us. We would really like to get in touch with you to discuss this directly – our team will try to get in touch with you via the details on file in coming days - Lilly from Ingenia Holiday Parks
Hi Chris, thanks for taking the time to share this feedback with us, and we’re so sorry that you’ve had this experience with us. We would really like to get in touch with you to discuss this directly – our team will try to get in touch with… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewThe unit was very clean modern and spacious
The wifi was very poor
Hi North, thanks for your feedback, we loved that you enjoyed your stay with us. We’ve also taken note of the WIFI and we will test this as every bit of feedback helps us improve. Hopefully we can welcome you back again soon - Lilly from Ingenia Holiday Parks
Hi North, thanks for your feedback, we loved that you enjoyed your stay with us. We’ve also taken note of the WIFI and we will test this as every bit of feedback helps us improve. Hopefully we can welcome you back again soon - Lilly from In… Show more
Reviewed: 5 July 2025 · Stayed in June 2025
Verified reviewGood place to have for families especially visiting Hunter Valley.
Hi Eileen, thanks so much for your feedback, we love that you enjoyed your stay! Hopefully we can welcome you back again soon - Lilly from Ingenia Holiday Parks
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewLocation and facilities on offer.
Nil.
Hi Michelle, thanks so much for your feedback, we love that you enjoyed your stay! Hopefully we can welcome you back again soon - Lilly from Ingenia Holiday Parks
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewWe had a great stay at the cabins in this caravan park. The staff were very friendly and welcoming, which made us feel right at home from the start. The cabins were clean and very well equipped — we especially appreciated the extra thoughtful touches that made our stay even more comfortable. The park itself has great amenities and everything was well maintained. Overall, we thoroughly enjoyed our stay and would definitely return!
Hi Donna, thanks so much for taking the time to share your feedback! We’re so glad to hear you enjoyed your stay with us. If you loved the park, you might also love our park at Bermagui . We hope to welcome you back soon! - Lilly from Ingenia Holiday Parks
Hi Donna, thanks so much for taking the time to share your feedback! We’re so glad to hear you enjoyed your stay with us. If you loved the park, you might also love our park at Bermagui . We hope to welcome you back soon! - Lilly from Ingen… Show more
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewLocation good
Hi Judith, thanks so much for your feedback, we love that you enjoyed your stay! Hopefully we can welcome you back again soon - Lilly from Ingenia Holiday Parks
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewGood location. Comfortable.
Hi, Thank you so much for sharing your experience with us at Hunter Valley😊 We’re absolutely thrilled to hear you had such a great time—it truly means the world to our team. It’s always our goal to create a relaxing and memorable stay for every guest, and your kind words are so appreciated. We’d love to welcome you back for another amazing getaway soon. Thanks, Lilly Ingenia Holiday Parks
Hi, Thank you so much for sharing your experience with us at Hunter Valley😊 We’re absolutely thrilled to hear you had such a great time—it truly means the world to our team. It’s always our goal to create a relaxing and memorable stay fo… Show more
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewIt was a great place to stay. There are plenty of things for kids to do.
That you had to drive up the road to the roundabout as you couldn't do a right turn when you were leaving.
Hi Docherty, Thank you for providing your feedback after your recent stay at Hunter Valley. We are happy to hear that you enjoyed your stay with us. We have taken your feedback on board regarding the road and have let our team know of your experience. Warm Regards, Ingenia Holidays Team
Hi Docherty, Thank you for providing your feedback after your recent stay at Hunter Valley. We are happy to hear that you enjoyed your stay with us. We have taken your feedback on board regarding the road and have let our team know of yo… Show more
Reviewed: 9 June 2025 · Stayed in May 2025
Verified reviewStaff were amazing. Easy parking
Hi Georgie, Thank you for providing your feedback after your recent stay at Hunter Valley. We’re so happy you loved your experience and we can’t wait to have you back for your next holiday. See you again for another stay soon. Warm Regards, Ingenia Holidays Team
Hi Georgie, Thank you for providing your feedback after your recent stay at Hunter Valley. We’re so happy you loved your experience and we can’t wait to have you back for your next holiday. See you again for another stay soon. Warm Re… Show more
Reviewed: 9 June 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewNice and quiet
I couldn't get on the internet because if a poor WiFi signal
Hi Pool, Thank you for providing your feedback after your recent stay at Hunter Valley. We are happy to hear that you enjoyed your stay with us. We also appreciate your valuable feedback as it helps us identify the areas, where we can improve the guest experience. Warm Regards, Ingenia Holidays Team
Hi Pool, Thank you for providing your feedback after your recent stay at Hunter Valley. We are happy to hear that you enjoyed your stay with us. We also appreciate your valuable feedback as it helps us identify the areas, where we can im… Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewThe cabins were amazing . The staff were so friendly and helpful
The property was great
Hi Lissa, Thank you for providing your feedback after your recent stay at Hunter Valley. We’re so happy you loved your experience and we can’t wait to have you back for your next holiday. See you again for another stay soon. Warm Regards, Ingenia Holidays Team
Hi Lissa, Thank you for providing your feedback after your recent stay at Hunter Valley. We’re so happy you loved your experience and we can’t wait to have you back for your next holiday. See you again for another stay soon. Warm Rega… Show more
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewPool. Proximity to the vineyards
Nil
Hi Kelly, Thank you for providing your feedback after your recent stay at Hunter Valley. We’re so happy you loved your experience and we can’t wait to have you back for your next holiday. See you again for another stay soon. Warm Regards, Ingenia Holidays Team
Hi Kelly, Thank you for providing your feedback after your recent stay at Hunter Valley. We’re so happy you loved your experience and we can’t wait to have you back for your next holiday. See you again for another stay soon. Warm Rega… Show more