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  5. Reviews of Ambassador On Ruthven

Reviews of Ambassador On Ruthven 4 stars

200 Ruthven Street, 4350 Toowoomba, Australia

#49 of 94 hotels in Toowoomba

Guests' Choice

Review score

Based on 652 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    8.7

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 4 September 2025

    9.0
    Great for business and short stays in a good central location
    • Business trip
    • Solo traveller
    • Executive Queen Room
    • Stayed 1 night

    Conveniently located with spacious, comfortable rooms and undercover parking at your door.

    Stayed in June 2025

  • Reviewed: 24 August 2025

    9.0
    Ambassador fine
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    missed out on restaurant booking and will book early next time

    large room, comfortable bed and quiet.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Executive Queen Room
    • Stayed 1 night

    Great restaurant. Covered car parking.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    Hate the showerheads they use. To small. Water went hot or cold if other people used the water in another unit.

    Easy to walk to centre of town if you like to walk . Close to Royal hotel for a drink or food and of course seasons restaurant.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    8.0
    Perfect for our needs - especially at short notice on this trip. Friendly staff & clean amenities.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Clean & spacious room. Lovely food at the on site restaurant. Heavenly spa bath!

    Stayed in August 2025

  • Reviewed: 13 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Executive Queen Room
    • Stayed 1 night

    Very comfortable, nice to have a sink to wash cups. Good air conditioning

    Stayed in August 2025

  • Reviewed: 5 August 2025

    8.0
    A good place to stay in Toowoomba but book a room furthest away from Ruthven Street.
    • Leisure trip
    • Couple
    • Executive Queen Room
    • Stayed 2 nights

    Unfortunately, our room was on the lower level, closer to Ruthven Street and hearing shot of trains departing. Train whistles started at 3 am and continued regularly until overtaken by the traffic noise early morning. We stopped two nights but it was worse the second night. Our room was No 27. Suggest staying on the upper level further away from noise intrusion.

    We have stayed here previously and were very happy with the accommodation, but see later comments. The restaurant was great and the food/service also very good. Undercover parking was a bonus as we experienced inclement weather.

    Stayed in July 2025

  • Reviewed: 5 August 2025

    8.0
    It's our go to motel in Toowoomba.
    • Leisure trip
    • Couple
    • Executive Queen Room
    • Stayed 1 night

    There's nothing we dislike at The Ambassador. The only disappointment is if we can't stay there when in Toowoomba.

    As always we couldn't fault The Ambassador. Room - clean, bed (including pillows) great, staff - friendly/helpful, breakfast - good value for money. Restaurant - wonderful food, staff, service.

    Stayed in August 2025

  • Reviewed: 31 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Disappointed with the restaurant, the service was shockingly slow. I ordered my meal and the grandkids didn't want meals just desserts. My meal arrived and after half an hour I finished my meal and still no desserts for the kids, I asked where they were and the girl went to find out, we waited another 20 minutes before they arrived. No apology or explanation as to why. Also sitting on a verandah in Winter the heating was inadequate for the space especially when guests are sitting next to freezing cold glass windows. Doonas and protectors had stains hope housekeeping took notice of that, I left them visible.

    The room was an awesome size, comfy and cosy, with plenty of amenities for the couple of days we stayed. A restaurant on site with amazing food, but...Close to everything we wanted to sightsee, near the Japanese gardens worth visiting.

    Stayed in July 2025

  • Reviewed: 28 July 2025

    9.0
    Smooth and Simple Overnight Stay!
    • Business trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night

    We checked in quite late and dealing with the staff about the late check in service was smooth, easy and simple! Room was great! I was a simple overnight stay and it met every expectation :)

    Stayed in July 2025

  • Reviewed: 20 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Executive Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Some issues with leaking shower screen but everything else was great

    Very nice facility, great staff and excellent restaurant

    Stayed in July 2025

  • Reviewed: 17 July 2025

    7.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Need new king mattress on bed as very uncomfortable in Room 4 Also shower leaked onto floor

    Good size room

    Stayed in July 2025

  • Reviewed: 10 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Our breakfast service, which was extra, got muddled up. However, reception was very apologetic and fixed the issue accordingly

    The room was lovely. Clean, open, and quite large. The bathroom was large and clean and well stocked. Spa bath works and was awesome. we had air conditioning in the room, which worked. We were very pleased with the room

    Stayed in July 2025

  • Reviewed: 29 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    The bed was too firm and i awoke with a twinged back.

    Room was neat and the spa was lovely

    Stayed in June 2025

  • Reviewed: 23 June 2025

    8.0
    This hotel exceeded my expectations. The room was fantastic and so was the service and breakfast.
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 1 night

    Would have liked a bigger tv.

    . Breakfast was fantastic. Bed was so comfortable

    Stayed in June 2025

  • Reviewed: 22 June 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Suite with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t realise I had booked upstairs as I have had back surgery and still find stairs challenging otherwise every thing was great

    Stayed in April 2025

  • Reviewed: 22 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    There was not really anything we didn't like. We've stayed before & we'll stay again.

    King size bed was very comfy, the room was quiet, dark & warm. TV was good & easy to use. Room service was quick, delicious & filling. Took me a minute to find the microwave & fridge, but I found it.

    Stayed in June 2025

  • Reviewed: 18 June 2025

    8.0
    Nice clean hotel and the room is quite well equipped
    • Leisure trip
    • Couple
    • Executive Queen Room
    • Stayed 1 night
    • Submitted via mobile

    If you do not drive, it is quite a distance to walk to town central area

    Good that you could park your car just infront of your room

    Stayed in June 2025

  • Reviewed: 14 June 2025

    9.0
    Comfortable, convenient stayover location with a good restaurant and friendly staff.
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night

    Nothing

    Spacious, well appointed room close to restaurant.

    Stayed in June 2025

  • Reviewed: 12 June 2025

    9.0
    Great home base to explore Toowoomba.
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 4 nights

    Great experience

    Stayed in May 2025

  • Reviewed: 8 June 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Executive Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Location comfy bed quite location and close to everything

    Stayed in June 2025

  • Reviewed: 21 May 2025

    9.0
    Great, clean rooms. Would stay again
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    People were constantly standing right outside the window while in the bathroom, can't be helped, but was a little uncomfortable. I imagine I just hot caught on a super busy weekend.

    Everything was what was advertised

    Stayed in May 2025

  • Reviewed: 20 May 2025

    9.0
    Comfortable stay in Toowoomba
    • Leisure trip
    • Couple
    • Executive Queen Room
    • Stayed 1 night

    No. Nothing could be improved.

    Stayed here many times over the years. The wing we stayed in has been completely renovated and was of a great standard, The menu at the restaurant has been finally changed,after many years. We appreciated that.

    Stayed in May 2025

  • Reviewed: 19 May 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Executive Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Ruthven street is noisy

    Location

    Stayed in May 2025

Showing 1 – 25

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