25 Norton Street, 2478 Ballina, Australia
#1 of 34 hotels in Ballina
Guests' ChoiceBased on 853 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.5
Facilities
9.6
Staff
9.7
Value for money
9.4
Free WiFi
8.5
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End of dialog contentReviewed: 4 September 2025
Anthony
AustraliaThere was truly nothing we didn't like
From the minute we stepped in the front door. It was like home. Beautiful furnishings. Staff were genuinely happy to see us. Comfy big bed. Fabulous breakfast. Excellent
Stayed in September 2025
Reviewed: 1 September 2025
Joanna
AustraliaOn Sunday morning, when all the bathrooms were in use, I lost hot water in the shower which was not fun. Strongly suggest the installation of a hot water pump to ensure water to the 1st and 2nd floor
A beautiful and well-appointed building with lovely facilities. The cost at $200 per night was only slightly more than a motel. The rooms were well-appointed, with lovely Linen duvet covers and cushions. Access to the verandah, complete with a table and chairs, was a bonus. Too cold for the pool, but what a setting.
Stayed in August 2025
Reviewed: 1 September 2025
Linda
AustraliaNothing
Absolutely outstanding restored historic property- our room led directly to front veranda, magnificent high ceilings, bubble bath spa, dining room breakfast included
Stayed in August 2025
Reviewed: 31 August 2025
Serene
AustraliaLovely room. Staff were very helpful. Comfy bed. Very relaxing and quiet spot. Will definitely book again when in Ballina.
Stayed in August 2025
Reviewed: 30 August 2025
Louise
AustraliaNothing.
I stay here regularly and always love it. Super comfy bed, love the spa and the included breakfast.
Stayed in August 2025
Reviewed: 28 August 2025
Michael
AustraliaWe have no criticisms.
We loved the style and elegance of the hotel, the quality of the furnishings, and the excellent breakfast. It is the best hotel of its class that I've stayed in in Australia.
Stayed in August 2025
Reviewed: 23 August 2025
Clare
AustraliaThis property has been beautifully renovated and updated with many luxury features including spa baths.
Stayed in August 2025
Reviewed: 20 August 2025
Helen
AustraliaThe location was great. Very friendly host. The room was quiet too.
Stayed in August 2025
Reviewed: 20 August 2025
Allan
AustraliaNil
Beautiful period accomodation, comfortable room. Friendly staff enjoyable continental breakfast.
Stayed in August 2025
Reviewed: 20 August 2025
Tracy
AustraliaEverything was wonderful
Great location Wonderful room Wonderful linen Enjoyed breakfast Terrific you don’t need a key
Stayed in August 2025
Reviewed: 20 August 2025
Matthew
AustraliaNothing
Peace and quiet
Stayed in August 2025
Reviewed: 17 August 2025
John
AustraliaBeautiful restored manor, large rooms upstairs
Stayed in August 2025
Reviewed: 17 August 2025
Kirrilee
AustraliaNot a thing
Loved everything, if u have to spend a lot of time in your motel working like I did this is def the best place to do it. So comfortable and a beautiful room, great shower with beautiful products provided to use, comfortable bed & chairs to sit in, a lovely verandah/deck to sit as well. Terrific breakfast included and wonderful hosts. Excellent laundry service as well. Loved this place & will definitely be back next time Im up this way.
Stayed in August 2025
Reviewed: 14 August 2025
Chang
AustraliaNothing
Super happy to get upgrading room for free, very impressed as the room is super easy and comfortable. Staff are all friendly to provide easy instruction to check in quickly
Stayed in August 2025
Reviewed: 13 August 2025
Philip
AustraliaBeautifully renovated and very comfortable
Stayed in August 2025
Reviewed: 11 August 2025
Mary
AustraliaThe rooms are huge. Very clean and comfortable. The continental breakfast is nice. We had a balcony where you could sit outside and have a drink and nibbles.
Stayed in August 2025
Reviewed: 6 August 2025
Ken
AustraliaSteep stairs.
Historic building, well restored and maintained. Large room with balcony. Quiet. Clean. Good sized dining room. Friendly, efficient staff. Good personal communication with owners.
Stayed in August 2025
Reviewed: 1 August 2025
Susan
AustraliaThe breakfast was excellent, and lovely staff.
Stayed in July 2025
Reviewed: 29 July 2025
Shelley
AustraliaGreat stay in Ballina! We originally booked for 1 night, loved the place, and extended for an extra night. Beautiful rooms, quiet location that is 5 minutes walk to the main street, friendly and welcoming hosts. Comfortable bed, large bathroom with quality shower products, and a continental breakfast daily. We hired the on-site e bikes and rode to Lennox Head, the scenic bike trail was beautiful. Loved it!
Stayed in July 2025
Reviewed: 24 July 2025
Christine
AustraliaWe loved everything
Everything. A lovely old building beautifully restored. Fabulous hosts and a wonderful breakfast
Stayed in July 2025
Reviewed: 24 July 2025
Jean
AustraliaRestaurant was closed
location and quite with comfortable bed
Stayed in July 2025
Reviewed: 23 July 2025
Declan
AustraliaOur stay at the Manor House felt more akin to a feature film or a fever dream than a typical night in lodgings. From the seamless check in process to the sun-blessed evening upon the balcony we simply did not stop smiling. Our room was quite simply divine. Functional and ergonomic climate controls abounded. The sheets smelled as though they may have been purchased that very day. The television remote and all light/power sources functioned as you would demand in your own home. This manor is located in what I would term Ballina's bullseye. Walking distance to Mainstreet, the ocean and the Shawsy. The swimming pool, despite the frigid temperatures was immaculate, and towels were even located for guests nearby, dare they braved the icy dunk. Parking was exceptionally convenient. All foyers and stairways transported you to a yester place, and yet were maintained within the framework expected in modern five-star luxury. I ate the most delicious pear from the fruit bowl located near the entrance. If you are looking for an affordable, comfortable and beautiful place to stay in Ballina, don't bother looking for anywhere else. A special shout out to Hannah, and the mysterious Gersch, for making us feel so welcome, safe and thrilled during our time at the Manor House. An exemplary showcase of customer service. Thank you.
Stayed in July 2025
Reviewed: 19 July 2025
Sue
New ZealandTelevision service not great..kept going on and off
Large comfortable room Nice continental breakfast
Stayed in July 2025
Reviewed: 14 July 2025
Linda
AustraliaWhat a beautiful old property, full of character and lovingly maintained. Our huge room with ensuite had access to the wraparound balcony. Even though the room was large the RCAC quickly heated up the room. Bed was large and comfortable . We didnt eat in ( out of season) but my husband swam in the pool and said it was clean and a good size. Fullly enjoyed our stay . Recommend for people who really do not want to stay in a cookie cutter motel - this place has charm and character
Stayed in June 2025
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