Bewertungen für Woolshed Eco Lodge 3 Sterne

Hi Daniel, thank you for taking the time to leave your feedback. We are glad you enjoyed your room and appreciated the hassle free check-in, if we have not heard from guests before closing we still provide late check-in through the contact information provided to us. We are sorry to hear that you found our staff unfriendly as we are normally rated very highly in this area, as you checked in late and left early for a tour there will have been no occasion to have had any face-to-face contact with our staff so we would welcome further detail as to what aspect was felt to be lacking during your stay as we pride ourselves on having a very friendly and accommodating team. As you say, we do not offer luggage storage for the day as the tour companies provide this free when they pick you up from the Woolshed in the morning. As you would not be returning until late and would no longer staying with us, we no longer take responsibility for storing luggage. We are happy to store luggage after check out for the day at no charge so long as this is picked up by 5pm to ensure there is space for new and remaining guests. Towels and air conditioning are provided for most rooms, for our dorm and budget rooms towels can be collected from reception, this can be requested beforehand if you are a late check-in. We are only ever a call away. Thank you again for taking the time to leave your feedback.

Hi Daniel, thank you for taking the time to leave your feedback. We are glad you enjoyed your room and appreciated the hassle free check-in, if we have not heard from guests before closing we still provide late check-in through the contac… Mehr anzeigen

Thank you for your feedback. We understand that having towels included would have made your stay more comfortable, and we’ll certainly consider this for the future. We do provide free towels for our deluxe and ensuite rooms just not for the budget and dormitory rooms. We hope you enjoyed your time with us and would be happy to welcome you back anytime.

Thank you for your feedback. We understand that having towels included would have made your stay more comfortable, and we’ll certainly consider this for the future. We do provide free towels for our deluxe and ensuite rooms just not for the… Mehr anzeigen

Hi Marie, Thank you for taking the time to leave us a review. We are sorry to hear that you found the room hot, while our budget rooms have fans, we also have rooms available with AC which are preferred in the hotter seasons. Our ensuite and deluxe rooms do have off street parking and private bathrooms while the budget and dorm rooms do not, which should be stated in the room's description. So I can follow up appropriately with our housekeeping team, could you please provide some more detail regarding the cleanliness of your room? As you can see from our previous reviews we maintain high standards of cleanliness at the Woolshed and take our guests feedback seriously. Thank you again for taking the time to leave your feedback.

Hi Marie, Thank you for taking the time to leave us a review. We are sorry to hear that you found the room hot, while our budget rooms have fans, we also have rooms available with AC which are preferred in the hotter seasons. Our ensuite … Mehr anzeigen

Hi Julia, thank you for taking the time to leave us a review. We are glad to hear that you felt that the hygiene was up to a high standard and that you enjoyed the convenience of our location. Thank you for letting us know that you were disturbed by the light coming into your room in the morning, we will take this under advisement and see what could be done to mitigate this in the future. We also acknowledge your feedback about the bed placement. While space constraints can sometimes influence room layouts, we are always looking for ways to improve functionality and comfort. Thank you for sharing your thoughts about your stay with us and we are pleased you had a positive experience overall.

Hi Julia, thank you for taking the time to leave us a review. We are glad to hear that you felt that the hygiene was up to a high standard and that you enjoyed the convenience of our location. Thank you for letting us know that you were dis… Mehr anzeigen