Reviews of Adina Apartment Hotel Sydney Surry Hills 4.5 stars
359 Crown Street, 2010 Sydney, Australia

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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewGreat location. Clean and tidy. Spacious apartments
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewRoom wasn’t clean enough. One guy on reception was unwelcoming and rude. Toilets both had a bad smell when we got into the room.
Reviewed: 1 September 2025 · Stayed in July 2025
Verified reviewStayed here a few times. Always clean and tidy. Location is brilliant.
Dear Chris, Thank you for choosing to stay with us again and for your lovely feedback! We’re so pleased to know you always find the apartments clean and tidy, and that the location works perfectly for you. We look forward to welcoming you back for your next visit. Best, Hazel - Adina Surry Hills Team
Dear Chris, Thank you for choosing to stay with us again and for your lovely feedback! We’re so pleased to know you always find the apartments clean and tidy, and that the location works perfectly for you. We look forward to welcoming you… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewCloseby to some great eateries and things to do, and a short walk to the light rail! Parking was easy and staff were so friendly
Na
Dear Shaye, Thank you so much for your wonderful feedback! We’re delighted you enjoyed our convenient location, nearby dining options, and easy access to the light rail. It’s also great to hear that parking was hassle-free and that our team made you feel welcome. We look forward to hosting you again soon! Best, Hazel - Adina Surry Hills Team
Dear Shaye, Thank you so much for your wonderful feedback! We’re delighted you enjoyed our convenient location, nearby dining options, and easy access to the light rail. It’s also great to hear that parking was hassle-free and that our te… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewGreat location, very comfortable and big apartment, staff was very friendly.
Maybe the kitchen was missing a few minor things like a tea towel or oven mitts but other than that everything was perfect.
Dear Mar,Thank you for your wonderful review! We’re so pleased you enjoyed our great location, spacious and comfortable apartments, and the friendly service from our team. We appreciate your feedback regarding the kitchen items - this is very helpful, and we’ll make sure it’s improved for future stays. We’re delighted everything else was perfect and look forward to welcoming you back soon! Best, Hazel - Adina Surry Hills Team
Dear Mar,Thank you for your wonderful review! We’re so pleased you enjoyed our great location, spacious and comfortable apartments, and the friendly service from our team. We appreciate your feedback regarding the kitchen items - this is ve… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation. Good welcoming reception staff
Lounge room furniture had something spilt on it that hadn’t been cleaned properly. Only one lift as doing work on building ( which they did apologise for). This meant at busy times you could be waiting sometime to get up and down to your room.
Dear Penny, Thank you for sharing your feedback with us. We’re glad to hear you enjoyed our central location and that our team made you feel welcome on arrival. We sincerely apologize for the issue with the lounge furniture and appreciate you bringing this to our attention - we’ll ensure it addressed promptly. We also regret the inconvenience caused by the lift works and thank you for your understanding while we complete these improvements. We hope to have the chance to welcome you back for an even more comfortable stay. Best, Hazel - Adina Surry Hills Team
Dear Penny, Thank you for sharing your feedback with us. We’re glad to hear you enjoyed our central location and that our team made you feel welcome on arrival. We sincerely apologize for the issue with the lounge furniture and appreciate … Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewgood location spacious for family visit
old equipments and low water pressure
GEN, We would like to thank you for taking the time to post a review GEN. We’re so glad to hear that you enjoyed your stay! We appreciate your feedback and will ensure that this is passed onto the team. Thank you again for sharing the experience of your stay with us and we hope to see you again next time. Adina Apartment Hotel Sydney Surry Hills Adina Apartment Hotel Sydney Surry Hills
GEN, We would like to thank you for taking the time to post a review GEN. We’re so glad to hear that you enjoyed your stay! We appreciate your feedback and will ensure that this is passed onto the team. Thank you again for sharing the expe… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewSpacious rooms, small gym and pool/jacuzzi looked interesting. Convenient location. Changing area with shower was nice to have.
Facilities were closed weekday AM when i wanted to use the pool and jacuzzi. Slow lifts - Only one in operation to guest rooms. No USB charging sockets. Sockets awkward & terrible to use with adapters. Hallway dark, dingy and dated. Could use a serious refresh.
Mr., Thank you Mr. for the honest feedback. We have passed this information on to our maintenance manager who will further look into this. We look forward to being able to welcome you back to our hotel in the future. Adina Apartment Hotel Sydney Surry Hills Adina Apartment Hotel Sydney Surry Hills
Mr., Thank you Mr. for the honest feedback. We have passed this information on to our maintenance manager who will further look into this. We look forward to being able to welcome you back to our hotel in the future. Adina Apartment Hote… Show more
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewThe staff on reception were lovely. I particularly liked the views from the patio and loved the little off-road area at the front entrance to alight from the taxi. Absolutely priceless! The suite was very comfortable and quiet and we slept well. The location was rather irrelevant for us as we had arranged pickups - possibly a little further down Oxford Street than we would choose if we had planned to walk
Marjorie, Thank you for taking the time to review your stay with us Marjorie! We really appreciate your honest feedback. We look forward to welcoming you back again! Adina Apartment Hotel Sydney Surry Hills Adina Apartment Hotel Sydney Surry Hills
Marjorie, Thank you for taking the time to review your stay with us Marjorie! We really appreciate your honest feedback. We look forward to welcoming you back again! Adina Apartment Hotel Sydney Surry Hills Adina Apartment Hotel Sydney S… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewIt was a bit chilly. No heating.
Dear Victoria, Thank you for sharing your feedback. All of our rooms have individual air-conditioning units with heating, so I am sorry to hear you felt chilly during your stay. We would have loved the chance to assist while you were here to make you more comfortable. We will also check the room you stayed in to ensure everything is working as it should. Warm regards, Jolanta
Dear Victoria, Thank you for sharing your feedback. All of our rooms have individual air-conditioning units with heating, so I am sorry to hear you felt chilly during your stay. We would have loved the chance to assist while you were here… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in June 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewGreat beds slept well
Noisy street people but bearable
Murray, We would like to thank you for taking the time to post a review Murray. We’re so glad to hear that you enjoyed your stay! We appreciate your feedback and will ensure that this is passed onto the team. Thank you again for sharing the experience of your stay with us and we hope to see you again next time. Adina Apartment Hotel Sydney Surry Hills Adina Apartment Hotel Sydney Surry Hills
Murray, We would like to thank you for taking the time to post a review Murray. We’re so glad to hear that you enjoyed your stay! We appreciate your feedback and will ensure that this is passed onto the team. Thank you again for sharing th… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified review