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  5. Reviews of Adele Apartment Hotel East Melbourne

Reviews of Adele Apartment Hotel East Melbourne

166 Albert Street, East Melbourne, 3002 Melbourne, Australia

#761 of 1,513 Holiday rentals in Melbourne

Guests' Choice

Review score

Based on 313 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    8.0

  • Location

    8.7

  • Facilities

    7.7

  • Staff

    7.4

  • Value for money

    8.2

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 30 August 2025

    6.0
    Good and Bad
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Difficult to find the apartment building nestled inbetween other buildings. COULD NOT FIND THE CAR PARK that i paid extra for and no staff to answer a call after hours. My car was also towed away the following morning as I clearly didn't look at the parking sign correctly. So paid for a fine and parking that I couldn't find. Devastating when you walk outside and not find your car and your from Sydney trying to get home.

    Room was perfect. Great price

    Stayed in August 2025

  • Reviewed: 28 August 2025

    6.0
    Good location
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    It was hard to find the room maybe a map where to go would help people know which building to go into the guys working at the cafe were helpful. Both me and my friend were in different buildings it was confusing. The bathroom seals were all peeling off it really needs to be redone and no ventilation in the bathroom. The sofa bed in the lounge room when folded out is on an angle not nice to sleep on. I don’t know if it’s normal to stay in a hotel room in Melbourne and there be no cleaning items in the room like no broom or mop or even a dust pan I ended up buying one cause staying with kids and no broom is crazy to me, I don’t like mess 😅 positives the kitchen was nice, beautiful view from balcony and great location if your going to rod lavera arena or the footy

    The pool was nice , location was great for the concert we went to which is why we booked here in the first place.

    Stayed in August 2025

  • Reviewed: 26 August 2025

    6.0
    Good location, needs some love.
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Dated, needs repairs and does not match the pictures. Images advertised are of a property which has been updated.

    Location. Secure.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    8.0
    Good value for money. I’ll continue to stay here
    • Business trip
    • Solo traveller
    • Deluxe One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    It’s not immaculately clean but it’s good enough.

    Location. It’s quiet. Adequately resourced. Good. price on booking.com.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    It was ok
    • Business trip
    • Couple
    • Deluxe Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Didn’t see or speak to any staff. There were no lamps in the bedrooms

    The property had good parking security.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    8.0
    Great location. Average property maintenance
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    Property maintenance just let it down for things that were easy to repair. Carpet was over stretched and 5 years past due by date. $10 toilet brush was rusty and looked awful. The plasterboard near the shower had a hole from water damage. Again, an easy repair. The $20 hair dryer was falling apart. The bathroom door wouldn’t lock. The $40 Bunnings blinds were dirty and worn. Just no pride in very simple and cheap property maintenance.

    Location and view was great. Two separate bedroom was great for parents who are snorers. Staff would answer as soon as I called and were extremely helpful

    Stayed in August 2025

  • Reviewed: 5 August 2025

    6.0
    Good if going to the museum or local hospitals
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    We had some big problems trying to locate the apartments and the parking. The receptionist was not helpful in regards to parking and actually confused us. We had to phone multiple times and ended up working it out ourselves. It took over half an hour to get the keys and park. The bathroom tiling was dirty and mouldy in places. Beds quite uncomfortable. We also accidentally booked this apartment on the wrong date and the staff were not willing to be flexible with changing the date at all. We were offered a credit of $100 to use another time but would lose our initial payment and therefore would still be out of pocket. Overall the stay wasn't terrible but we would not rebook if we weren't just going to the museum as it is quite a walk to all the other attractions and out of the free tram zone.

    The building was secure and nice that it was above a general store and cafe (although we didn't use these). Close to Melbourne museum (but that also wasn't useful for us).

    Stayed in August 2025

  • Reviewed: 28 July 2025

    6.0
    Satisfactory stay, would be more comfortable with some improvements.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The apartment had a stench of cigarette smoke (as if the last customers had smoked in the apartment), the shower leaked a lot, the bedding wasn’t very comfortable, and the balcony wasn’t very safe.

    Location was great, and the staff were wonderful and extremely helpful.

    Stayed in July 2025

  • Reviewed: 26 July 2025

    7.0
    Happy with our quick stay, great location and price, comfy beds!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing really, check in was a bit clunky, and the bathroom got a bit wet after a shower.

    Great location. Parking extra but available underground, bed comfy.

    Stayed in July 2025

  • Reviewed: 25 July 2025

    8.0
    Very good
    • Couple
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    It was very confusing for the first time. No one in reception how to find your key, to get to correct building, parking, was a nightmare at first. But now we understand it's very easy, and very happy. So I will do my best to explain the way we now know. You pull up in Alfred St. where you can see the parking BIG BLUE P. There are parking spots there. Walk just UP TO YOUR LEFT from parking until you see an entrance with a ramp and steps. It looks like an outdoor courtyard with shops on your left is Adele Apartments reception Alongside that door is the wall with a keypad to enter your code, and keys will drop out. Now go back to your car and park, using it think orange tag? To open B1 or B2 gate,go to the parking number they give you. On lifts, it says which building we were in. The Victoria building it is like your text message. From there, go to the floor and room number, and that's it. Once you have done this once, it's very easy. I don't honestly know if I've explained any better, but we were so confused at first. I hope this helps. So read what they have sent along with this to maybe understand better than we did lol.

    Very spacious, Tram runs very close if going into City. IGA supermarket on the ground floor.

    Stayed in July 2025

  • Reviewed: 22 July 2025

    7.0
    Good for short functional stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Dated, bland property with minimal furniture and uncomfortable beds and 1 small bathroom/shower

    Close to city, heated pool and basic gym

    Stayed in July 2025

  • Reviewed: 19 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    They were painting in the hall so there was a funny smell

    Great location Comfortable room

    Stayed in July 2025

  • Reviewed: 14 July 2025

    6.0
    Good location, average room.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The room smelt like a dirty bathroom. The fold out sofa bed was very uncomfortable and slightly tilted. The shower took nearly 10 minutes to warm up!! One family member got locked in the bathroom due to a fault in the latch. The decor needs refreshing. Chipped tiles, numerous marks all over the doors and walls, and cracks in the toilet. Some noise from traffic.

    While there was no face to face contact we spoke with a lovely staff member Luna who was more than accommodating and helpful with our room and car parking. The location was great for us, close to St Vincents hospital and the MCG. Affordable.

    Stayed in July 2025

  • Reviewed: 12 July 2025

    8.0
    In conclusion I give it a solid thumbs up & would certainly stay there again
    • Business trip
    • Solo traveller
    • Deluxe Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The maintenance condition was sorely lacking. * Kitchen drawer was broken (but repaired during my stay) * Toilet roll holder was damaged & barely clinging to the tiled bathroom wall * Toilet brush was so damaged as to be unusable. The handle kept coming away from the shaft * the toilet brush canister was rusted causing the soiled water to leak out & over my shoes Note: I left a signed note (name & email) for the owner/property manager pointing out the last 3 issues

    The size & disposition of the room & table were ideal for holding meetings with staff members. The bed was wonderfully firm & exactly what I need Security Efficiency & Autonomy re system of checking in & out

    Stayed in May 2025

  • Reviewed: 6 July 2025

    7.0
    Conveniently located and economical accommodation with all the basics for self catering.
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    No coffee making equipment.

    Convenient and economical.

    Stayed in July 2025

  • Reviewed: 4 July 2025

    7.0
    great location
    • Business trip
    • Solo traveller
    • Deluxe One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    apartment felt worn out and not clean in certain areas. split system didn’t work, beds were very uncomfortable

    great location and size

    Stayed in July 2025

  • Reviewed: 2 July 2025

    7.0
    Very good value for money.
    • Business trip
    • People with friends
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    Difficult to find right building and key safe

    Close to work location, modern

    Stayed in July 2025

  • Reviewed: 30 June 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The auto-generated message with instructions for check in directed me to the wrong building, but this was resolved upon calling the service desk. The window blinds have dead bugs stuck to them when you roll them down. The bathroom's shower wasn't very clean (grout was a bit mouldy and the tiles still had residue and things left behind) and didn't have anywhere to put things like shampoo or conditioner.

    The staff were friendly and helpful when I called for assistance with check in. The apartment is generally clean and comfortable, and in a nice, secure location. Close to public transport tram line and easy to get into the city centre. There is an IGA and cafes nearby, so it's easy to get food and items for during your stay.

    Stayed in June 2025

  • Reviewed: 29 June 2025

    6.0
    Convienient location close to the city
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Needs a good clean walls were marked and dirty, The building set up is confusing if only staying for one night

    Easily access to the city, comfortable

    Stayed in June 2025

  • Reviewed: 8 June 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night

    Some personal contact would be good and less need for on-line questionnaires. Three separate requests for charges to my credit card was also uncomfortable.

    The check-in process of more than five emails and having to upload copies of documents and questionnaires was a pain. Access wasn't explained very well, had to get locals living in the building to help explain entrance and keys.

    Stayed in June 2025

  • Reviewed: 1 June 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Very poor communication. We were given the key code 75 minutes after our check in time, so we couldn't get in when we arrived. Also no staff at reception and when we called the phone number no one answered, and there was no option to leave a message. Finally, no information provided on where to park once inside the carpark (which we had paid extra for), and we weren't told you needed the fob to exit the carpark.

    Good location. Nice view

    Stayed in June 2025

  • Reviewed: 31 May 2025

    8.0
    Very comfortable
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Directions for finding keys were very confusing

    Position

    Stayed in May 2025

  • Reviewed: 24 May 2025

    8.0
    Was a great location for why we were in Melbourne. Clean and comfortable facilities.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 1 night

    Walls covered in scuff marks and needing a touch up in places. Locks on sliding doors to balconies need some CRC they are hard to open.

    Didn't have breakfast. Location was good. View from apartment was great. Facilities were comfortable. Carpark and lifts were easy to get to. Cleanliness. Close to supermarket and cafes.

    Stayed in May 2025

  • Reviewed: 17 May 2025

    8.0
    Could be great but disappointed
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Communication very poor. No staff on site. Language barrier on phone communication. Not a native English speaker, heavily accented & spoke very fast. Had to ask to repeat several times. Booked for 2 people, but in spite of it being a 4 person apartment & me phoning them to alert to a 3rd person, there were only 2 towels. No staff on site to ask for another. Key pickup awkward, needed to park car, go & get keys, go back to car & park. No signage at parking spot of direction of lift, so we followed somebody into the wrong lift, whichtook us into the wrong building(Powlett). We could not get back to the car park, so we had to go out into Powlett St with luggage & walk around the block to the entrance (1 guest had a spinal injury).

    Location is great. Very comfy beds. Nice view. Good to have on site parking. Spacious. Good to have a lift (1 person injured).

    Stayed in May 2025

Showing 1 – 25

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