7.9

Reviews of Yachtsman's Rest

37 Victoria Parade, 2315 Nelson Bay, Australia

  • Todd

    Reviewed: 1 May 2025 · Stayed in April 2025

    Verified review

    A little unclean (bad mould in bathroom flyscreen)

  • Lucette

    Reviewed: 27 December 2024 · Stayed in December 2024

    Verified review

    Location was amazing

  • Stacey

    Reviewed: 3 November 2024 · Stayed in November 2024

    Verified review

    We booked for 6 people for 2 nights there was only 3 toilet rolls, I did not receive confirmation of where keys were located until I sent a message, Dish washer did not work had to unload it all and hand wash. Number of the unit was not clearly displayed, and no signage noticeable on the parking space, we received a very nasty letter on car by a resident.

    Property response:

    Hello and thanks for your feedback Unlike a serviced hotel room we advise upon booking what you need to bring along including consumables. There was four rolls, two in each bathroom provided. You were provided with clear check in instructions including photos of the exact location of the unit via this app The dishwasher was working the day you booked in so user error has occurred obviously for the Bosch appliance less than three years old - User manuals for all are located in kitchen drawer Thank you

    Hello and thanks for your feedback Unlike a serviced hotel room we advise upon booking what you need to bring along including consumables. There was four rolls, two in each bathroom provided. You were provided with clear check in instructi… Show more

    Yachtsman's Rest
    3 November 2024
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  • Lizzie

    Reviewed: 3 November 2024 · Stayed in October 2024

    Verified review
  • Susan

    Reviewed: 12 October 2024 · Stayed in October 2024

    Verified review
  • 7.0 Good
    Loganathan

    Reviewed: 28 September 2024 · Stayed in September 2024

    Verified review
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  • Ishaan

    Reviewed: 21 May 2024 · Stayed in April 2024

    Verified review
  • Julie

    Reviewed: 5 May 2024 · Stayed in May 2024

    Verified review

    Very roomy, comfortable beds & fantastic location

    Just needing a bit more time spent by the cleaners

  • Janet

    Reviewed: 11 April 2024 · Stayed in March 2024

    Verified review

    The location was fabulous and the property was easy find, quiet and lovely.

    There were a couple of dead cockroaches, which were a bit off putting when you enter a somewhat expensive rental. The cord to one of the bedside lamps was lying on the bed, surely the cleaners should have noticed this and it wouldn't have been necessary for me to get down on the floor and plug it in under the bed. Booking.com did not send details by 2:00m p.m. on how to get into the property, I had to get that off a lovely girl at a local agency, which I will use in the future.

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  • 7.0 Good
    Rod

    Reviewed: 14 March 2024 · Stayed in March 2024

    Verified review

    Location was excellent, walk to the marina and shops and right across the road to the beach - perfect! Bathrooms were good and beds were comfortable.

    The balcony area was very dirty and unkept. There was also a lot of cockroaches in the main bedroom of the property which was not good. The TV needs upgrading to a Smart TV and we couldn't turn it off at the controls. When paying this amount of money you would expect a decent TV.

  • Cyril

    Reviewed: 23 November 2022 · Stayed in November 2022

    Verified review
  • Kellie

    Reviewed: 14 November 2022 · Stayed in November 2022

    Verified review
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  • Sisodia

    Reviewed: 4 November 2022 · Stayed in September 2022

    Verified review
  • Escape27

    Reviewed: 24 October 2022 · Stayed in October 2022

    Verified review

    Loved where it was located. The view was gorgeous.

    In one of the bedrooms, the air-conditioning had leaked and left dirty marks down the wall and over the picture.

  • 7.0 Good
    Janaka

    Reviewed: 29 September 2022 · Stayed in September 2022

    Verified review
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  • Bruce

    Reviewed: 13 September 2022 · Stayed in September 2022

    Verified review

    The location and view were 10/10

    Property needed a lot of maintenance. AC didn't work, doors were broken, DVD wasn't connected, cracks in glass doors/windows. BBQ rusty not useable. Generally property was a bit grubby.

    Property response:

    Hi Bruce Thanks for your feedback We are happy to offer you a complimentary night stay on your next visit to compensate you for the issue’s experienced We tried our best by getting the air conditioning tech out, offering you additional portable heaters and we would have oiled the bbq and set up the DVD for you should you have told us Hope you enjoyed the wine delivered after hours Sea you again soon Regards Nicole

    Hi Bruce Thanks for your feedback We are happy to offer you a complimentary night stay on your next visit to compensate you for the issue’s experienced We tried our best by getting the air conditioning tech out, offering you additional … Show more

    Yachtsman's Rest
    14 September 2022
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