There were a few technical issues with the lighting in our room, and on some nights there was a lot of noise coming from the pool area, even though it was supposed to be closed. However, since we were given a larger room upon arrival, we really have nothing to complain about :)

An ideal hotel for families for a summer holiday in the mountains, with a pool, sauna area, and delicious cuisine. Once a week they have a grill dinner, which was excellent! The hotel staff is wonderful – everyone we interacted with was very helpful and genuinely friendly. We will definitely want to return here in the winter as well.

Stayed in August 2025

Friendly and efficient service from all the staff. Comfortable room, although next time I will book a room with a balcony as the mountain views are spectacular. Delicious evening meal. We were able to hire high-quality electric bikes and helmets directly from the hotel.

Stayed in July 2025

Slight misunderstanding about the half board meal swap for a local restaurant meant that we paid a little more than we were expecting but the meal itself was excellent Occasionally the food selection was becoming a bit limited towards the end of the dining session

Lovely hotel with spacious room which was perfect for our family of 4 We were assigned a restaurant table on the first night of our stay which was ours for the duration of our stay. This took away any of the stress of having to find a table at each meal time. A great idea Food quality was excellent All of the staff were friendly and attentive. We were made to feel very welcome

Stayed in February 2025

Nothing

Breakfast was delicious and the dinner the room was clean

Stayed in October 2024

Genuinely relaxing stay - all the staff were incredibly welcoming and helpful during the stay. Evening dinners and breakfast were sensational that showcase local produce - with some of the dinners being some of the best food I’ve had in a long time. Brilliant central location that was well connected but still felt secure and private. Spa facilities were really well cared for and were perfect for relaxation.

Stayed in September 2024

The only downside was no kettle in the room.

We had an absolutely lovely time at this beautiful and unique hotel from the point of our check-in until check-out. The dining experience of the 5-course meals was really good and each dish was delicious. Compliment to the chef! Breakfast offered a variety of good products. We enjoyed the wellness area, particularly four different saunas. The staff was very friendly and welcoming, special mention to Erik and Nico for their professional service.

Stayed in September 2024

We enjoyed everything.

The staff were so welcoming and helpful during our stay. They made us really feel at home. Our stay included half board. The food was excellent with a large breakfast selection with quality produce and a 5 course evening meal which varied daily. The bar staff were brilliant and made some really fantastic beverages to our taste. The pool area was superb too, with plenty of indoor and outdoor seating options for all weathers. The pool was kept very clean and maintained at a perfect swimming temperature. We spent a lot of our time here during the afternoons relaxing.

Stayed in August 2024

Nothing not to like

Everything was incredible - location, staff, quality of food, ambience.

Stayed in March 2024

My stay at Alpine Hideaway Zillertalerhof was simply perfect. The highlight was undoubtedly the exceptional dining experience; each meal, especially dinner, felt like a culinary masterpiece from a top-tier restaurant. The cozy yet luxurious accommodations provided a comfortable retreat after exploring the picturesque surroundings. With stunning mountain views and easy access to outdoor activities, Zillertalerhof offers an ideal Alpine getaway. From the warm hospitality to the exquisite cuisine, every moment exceeded expectations. Highly recommended for those seeking a memorable escape in the Austrian Alps.

Stayed in March 2024

Staff lovely food amazing

Stayed in March 2024

Great food and wonderful staff

Stayed in March 2024

-

Perfect stay. Unique hotel with atmotphere and magnificent staff!

Stayed in March 2024

The pool could have been warmer as no hot tub. One bad pornstar martini done by a different waiter

The staff were delightful, the food was incredible, the room was lovely. House sparkling wine was delicious, afternoon snack was a real treat

Stayed in February 2024

Food was excellent at breakfast. Great selection of foods at the buffet and the omelettes chef was a magician! Coffee, juices and more. Superb! Evening meal was outrageous. Lovely presentation, imaginative combinations and great atmosphere. Great pool area and spa.

Stayed in February 2024

The only super small thing to note is that there was no kettle in the room, other than that all great.

We greatly enjoyed our stay at this hotel! The facilities were amazing and the good was excellent! The variety and the quality of food was amazing! Very good location for skiing, there is a ski bus right next to hotel.

Stayed in February 2024

Would be great if bedroom towels were bigger and softer!

Nice lounge and bar areas

Stayed in February 2024

N/a

Everything! Staff, facilities, food exceptional.

Stayed in January 2024

The swimming pool was a bit colder than expected. The sauna is a mixed naked sauna with 16+ age limit. Location is good with 5-minute walk to the train station, 10-minute walk to the ski lift and a ski bus also stops right next to the hotel to take you to the ski lifts.

Exceptional dinner, very tasty breakfast from the buffet. The room was spacious and well-cleaned. The check-in process was very smooth.

Stayed in January 2024

The times of the spa opening should either open earlier or close later

Stayed in January 2024

a beautiful hotel, very nice swimming pool and sauna and amazing staff. Ideal position in Mayrhofen center and close to the mountains

Stayed in October 2023

Mattress and pillows were way too soft.

I’d especially like to emphasize two key aspects. First, the staff were incredibly warm and accommodating. Second, the food was exceptional, from the dinner service to one of the best breakfast buffets I’ve experienced.

Stayed in August 2023

Nothing. I would definitely return.

Attention to details and fantastic staff.

Stayed in April 2023

All good.

Great food, friendly staff.

Stayed in March 2023

nothing

modern feel but still authentic. wonderful food and v friendly staff. We upgraded our room and it came with a GHD hairdryer, big beds, robes, v spacious and comfortable. Hotel also had a nice bar for cocktails after dinner.

Stayed in March 2023