Hodnocení – voco Vienna Prater by IHG 4 hvězdiček

Dear Mr. Prochazka, Thank you for taking the time to share your thoughts with us regarding your recent stay. We value your feedback, as it helps us improve our services and the overall guest experience. We regret that the lack of a fridge in your room and the condition of the bathroom did not meet your expectations. We understand how important comfort and convenience are, and we will certainly look into addressing these areas, including considering an update to the bathroom, to ensure a more pleasant environment for our future guests. We also appreciate your comments on the breakfast. We strive to offer a variety of options to suit different preferences, and we will review our offerings to see where we can improve the quality and variety. Once again, we apologize that your stay did not fully meet your expectations, and we truly hope to have the opportunity to welcome you back in the future for a more enjoyable experience. Kind regards, Nilufar Qasimi Front Office Agent

Dear Mr. Prochazka, Thank you for taking the time to share your thoughts with us regarding your recent stay. We value your feedback, as it helps us improve our services and the overall guest experience. We regret that the lack of a fridg… Zobrazit více

Dear Mr. Pavel, We want to thank you for your review! We are glad, that you enjoyed the hotel and the vicinity. There is an electric kettle in the room which is visible when you enter the roomm but there are no plans of installing a minibar so far. We hope you will honor us again! Best regards, Rodrigo A. Frez-Hidalgo Front Office

Dear Mr. Pavel, We want to thank you for your review! We are glad, that you enjoyed the hotel and the vicinity. There is an electric kettle in the room which is visible when you enter the roomm but there are no plans of installing a mini… Zobrazit více

Dear Mr. Rudolf, Our housekeeping team has a very good rating in the reviews, so we apologize if you noticed dust. The hotel has recently been renovated and the lines were apparently not well maintained by the old management. Our beds also always get top marks in terms of comfort. Perhaps you would like to explain what you did not like about the beds? Have you had negative experiences with one or more employees? As a rule, our friendliness is always put in the foreground, so we would really like to know what problems you experienced. Kind regards and a happy new year! Rodrigo A. Frez-Hidalgo Front Office

Dear Mr. Rudolf, Our housekeeping team has a very good rating in the reviews, so we apologize if you noticed dust. The hotel has recently been renovated and the lines were apparently not well maintained by the old management. Our beds als… Zobrazit více

Dear Mr. Patrick, We are very happy that you liked the design of the hotel and were satisfied with our breakfast buffet. Sadly there were some complications getting the ok from the city, but there is a garage only 2 min away with the car. We look forward to seeing you again! Rodrigo A. Frez-Hidalgo Front Office

Dear Mr. Patrick, We are very happy that you liked the design of the hotel and were satisfied with our breakfast buffet. Sadly there were some complications getting the ok from the city, but there is a garage only 2 min away with the car.… Zobrazit více