Reviews of Vitalhotel Gosau
Steinermühlenweg 18, 4824 Gosau, Austria

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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewEverything was perfect. Breakfast / location/ dinner everything was great.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewWe've really enjoyed our stay at Vitalhotel Gosau. The property is ideally located in Gosau - not far from the main road, yet close enough to go grocery shopping. On the edge of the forest and right on the bike path. There is an amazing public playground a two minutes from the hotel and another one for hotel guests only on property. Gosau is well located and there was plenty to do for a week even when the weather was not ideal - Hallstatt, trekking around Gosausee or taking one of the lifts up to surrounding peaks. The hotel itself seemed to be divided into private residences (one building) and the actual hotel (the other one) with all guests mixing together during meals. Breakfasts and dinners were buffet style and were simply amazing - there was plenty of food and it was very, very good. Staff was nice and attentive as well. We've opted for the full board for convenience and it was fine - lunch was always very simple with only one small meal available - soup, sausages, etc. Afternoon coffee and cake was nice but expect cakes to be very sweet. Our junior suite featured an amazing valley view and was spacious and fairly comfortable.
It seemed to us that some rooms were relatively freshly renovated and some not. Unfortunately our junior suite was not and it showed especially in the bathroom. Main double bed was not very comfortable as mattresses were extremely soft and there was this massive gap betweent the them one of us constantly kept sliding into. Not sure how "family friendly" the property is, especially for little kids. I mean, yes it is by it's setting - they accept children, there are high chairs ready by your table, they serve kids menu, there is an outdoor playground and an indoor play room. But there is no kettle in the room, tiny trash cans and tons of decoration everywhere in the hotel. Not an ideal setup for a toddler. The indoor play room was a diappointment - it is on a subterrain level (and yes, there are steep stairs leading to it) partly used as a furniture storage and particularly welcoming. Upon our arrival it was very untidy and the are you had to cross to get there was dirty after a party with unfinished alcohol still on tables. I've personally missed a car charger on property. There is one on property but it is marked as "private" and you clearly can not use it. Fortunately there are 8 chargers at a nearby COOEE alpin Hotel Dachstein which is just minutes walking away.
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewLoved the fact that breakfast AND dinner was included. staff in the dining room were fantastic. sauna was clean, and overall simply a beautiful place to be in.
It's pretty secluded for a hotel, I didn't know that even though dinner was included the coffee was not ( minor detail of course but was never clear ) as a matter a fact i didnt realize that untill the second night which made me feel like an accidental thief for not paying for my coffees at dinner the first night. ( of course we made it all "right" after I found out )
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewDelicious food, smiling personnel, cute little swimming pool for my little daughter, gorgeous mountains all around you... we were thrilled and did not want to leave.
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewthank you very much, overall satisfaction with our stay. We recommend it to everyone. thank you for the beautiful experiences
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewThe hotel is at a beautiful sceneric view between the mountains. The room are big and bathroom is well equipped with toiletries. There is sauna where kids are allowed with parents and a indoor swimming pool ( small one) but not for very small kids and babies. The pool was crowded which limit our pool time . There is Indoor and outdoor playgrounds, facilitate for activities like Table tennis, tennis & basketball court, renting of bikes are also available in the hotel. There is a stream flowing in front of the hotel where you have walking trail next to it for long walk or hike around. The breakfast & dinner we had was good. The hotel staff was friendly and helpful. We got a complimentary return gift ( small wine bottles) which was nice
Nothing but an additional big swimming pool would have been great.
Reviewed: 7 February 2025 · Stayed in February 2025
Verified reviewReviewed: 28 January 2025 · Stayed in December 2024
Verified reviewI asked for a pickup from bus stop and was offered during the booking..but after reaching the bus stop the person who took phone calls refused to provide pickup and we walked by foot and two big trolling and a small kid to the hotel in the snowing and windy condition.. that was bit disgusting .. remaining everything was perfect and met all our expectations and above
I am sorry to hear that there was a problem with the pick-up and that you had to move around with your child and luggage in difficult conditions. Of course, this is not the service we would like to provide. I will clarify the issue with the team responsible to ensure that such misunderstandings are avoided in the future. However, I am pleased that the rest of your stay met your expectations. Thank you for your feedback! With best regards, Vitalhotel Gosau
I am sorry to hear that there was a problem with the pick-up and that you had to move around with your child and luggage in difficult conditions. Of course, this is not the service we would like to provide. I will clarify the issue with the… Show more
Reviewed: 20 January 2025 · Stayed in January 2025
Verified reviewThe location was amazing.
Lack of tea and coffee in the rooms, the shower was not the best.
I am very pleased that you enjoyed the location! Thank you also for your comments - tea and coffee in the rooms and a better shower are certainly things that would make the stay even more enjoyable. We will take your feedback into consideration and look into how we can make improvements here. Thank you for taking the time to share your impressions with us! With best regards, Vitalhotel Gosau
I am very pleased that you enjoyed the location! Thank you also for your comments - tea and coffee in the rooms and a better shower are certainly things that would make the stay even more enjoyable. We will take your feedback into considera… Show more
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewLarge rooms, very good breakfast and dinner buffet, nice location
We had booked full board, but the lunch part was disappointing in three ways: 1. Lunch was only available in a very limited time window from 12:00-13:00 PM, while the skiing courses in the resort nearby went until 12:30 and given the time for transit it was hard to make the time window. It would be quite important from our perspective to extend the timeframe until 14:00. 2. There was only one option for lunch. 3. We got a message announcing that in addition to the lunch there would be cake from 14:00 to 15:00, which was not in fact the case. Given the limited time and options at lunch, a cake break in the PM would have been nice... The WLAN of the hotel was very slow. We played tennis for an hour in the late afternoon one day. The tennis court was neither heated nor lit and we did not get any instructions whatsoever. So not very inviting at all.
Thank you very much for your feedback! We are pleased that you enjoyed the rooms, the breakfast and the evening buffet. Regarding the cake buffet, we would like to clarify that this is only offered in the summer months, there seems to have been a misunderstanding. We take note of your comments regarding lunch and the tennis court conditions and will look into improvements. We hope to be able to convince you of our adjustments during your next stay! With best regards, Vitalhotel Gosau
Thank you very much for your feedback! We are pleased that you enjoyed the rooms, the breakfast and the evening buffet. Regarding the cake buffet, we would like to clarify that this is only offered in the summer months, there seems to have … Show more
Reviewed: 27 December 2024 · Stayed in December 2024
Verified reviewReviewed: 17 December 2024 · Stayed in December 2024
Verified reviewReviewed: 30 October 2024 · Stayed in September 2024
Verified reviewReviewed: 29 October 2024 · Stayed in October 2024
Verified reviewReviewed: 16 October 2024 · Stayed in October 2024
Verified reviewReviewed: 17 September 2024 · Stayed in September 2024
Verified reviewFantastic view from the room, which was also spacious and very comfortable we even had our own sauna. The location is fantastic and very quiet. We stayed half board which was a great idea as there are not many restaurants in the area and it was extremely convenient. The food was good, they were also able to accommodate us being gluten free. Staff were friendly and welcoming. Would definitely stay there again
It is expensive, however most places in that area are.
Thank you for your positive review! We’re thrilled to hear that you enjoyed the fantastic view, the comfort of your room, and the quiet location. We take pride in offering a very good price-performance ratio, especially regarding our half-board option and gluten-free accommodations. It's great to know that our friendly staff contributed to your pleasant stay. We would love to welcome you back soon!
Thank you for your positive review! We’re thrilled to hear that you enjoyed the fantastic view, the comfort of your room, and the quiet location. We take pride in offering a very good price-performance ratio, especially regarding our half-b… Show more