Everything was perfect. Breakfast / location/ dinner everything was great.

Stayed in August 2025

It seemed to us that some rooms were relatively freshly renovated and some not. Unfortunately our junior suite was not and it showed especially in the bathroom. Main double bed was not very comfortable as mattresses were extremely soft and there was this massive gap betweent the them one of us constantly kept sliding into. Not sure how "family friendly" the property is, especially for little kids. I mean, yes it is by it's setting - they accept children, there are high chairs ready by your table, they serve kids menu, there is an outdoor playground and an indoor play room. But there is no kettle in the room, tiny trash cans and tons of decoration everywhere in the hotel. Not an ideal setup for a toddler. The indoor play room was a diappointment - it is on a subterrain level (and yes, there are steep stairs leading to it) partly used as a furniture storage and particularly welcoming. Upon our arrival it was very untidy and the are you had to cross to get there was dirty after a party with unfinished alcohol still on tables. I've personally missed a car charger on property. There is one on property but it is marked as "private" and you clearly can not use it. Fortunately there are 8 chargers at a nearby COOEE alpin Hotel Dachstein which is just minutes walking away.

We've really enjoyed our stay at Vitalhotel Gosau. The property is ideally located in Gosau - not far from the main road, yet close enough to go grocery shopping. On the edge of the forest and right on the bike path. There is an amazing public playground a two minutes from the hotel and another one for hotel guests only on property. Gosau is well located and there was plenty to do for a week even when the weather was not ideal - Hallstatt, trekking around Gosausee or taking one of the lifts up to surrounding peaks. The hotel itself seemed to be divided into private residences (one building) and the actual hotel (the other one) with all guests mixing together during meals. Breakfasts and dinners were buffet style and were simply amazing - there was plenty of food and it was very, very good. Staff was nice and attentive as well. We've opted for the full board for convenience and it was fine - lunch was always very simple with only one small meal available - soup, sausages, etc. Afternoon coffee and cake was nice but expect cakes to be very sweet. Our junior suite featured an amazing valley view and was spacious and fairly comfortable.

Stayed in August 2025

It's pretty secluded for a hotel, I didn't know that even though dinner was included the coffee was not ( minor detail of course but was never clear ) as a matter a fact i didnt realize that untill the second night which made me feel like an accidental thief for not paying for my coffees at dinner the first night. ( of course we made it all "right" after I found out )

Loved the fact that breakfast AND dinner was included. staff in the dining room were fantastic. sauna was clean, and overall simply a beautiful place to be in.

Stayed in July 2025

Nothing but an additional big swimming pool would have been great.

The hotel is at a beautiful sceneric view between the mountains. The room are big and bathroom is well equipped with toiletries. There is sauna where kids are allowed with parents and a indoor swimming pool ( small one) but not for very small kids and babies. The pool was crowded which limit our pool time . There is Indoor and outdoor playgrounds, facilitate for activities like Table tennis, tennis & basketball court, renting of bikes are also available in the hotel. There is a stream flowing in front of the hotel where you have walking trail next to it for long walk or hike around. The breakfast & dinner we had was good. The hotel staff was friendly and helpful. We got a complimentary return gift ( small wine bottles) which was nice

Stayed in May 2025

I asked for a pickup from bus stop and was offered during the booking..but after reaching the bus stop the person who took phone calls refused to provide pickup and we walked by foot and two big trolling and a small kid to the hotel in the snowing and windy condition.. that was bit disgusting .. remaining everything was perfect and met all our expectations and above

Stayed in December 2024

Lack of tea and coffee in the rooms, the shower was not the best.

The location was amazing.

Stayed in January 2025

We had booked full board, but the lunch part was disappointing in three ways: 1. Lunch was only available in a very limited time window from 12:00-13:00 PM, while the skiing courses in the resort nearby went until 12:30 and given the time for transit it was hard to make the time window. It would be quite important from our perspective to extend the timeframe until 14:00. 2. There was only one option for lunch. 3. We got a message announcing that in addition to the lunch there would be cake from 14:00 to 15:00, which was not in fact the case. Given the limited time and options at lunch, a cake break in the PM would have been nice... The WLAN of the hotel was very slow. We played tennis for an hour in the late afternoon one day. The tennis court was neither heated nor lit and we did not get any instructions whatsoever. So not very inviting at all.

Large rooms, very good breakfast and dinner buffet, nice location

Stayed in January 2025

It is expensive, however most places in that area are.

Fantastic view from the room, which was also spacious and very comfortable we even had our own sauna. The location is fantastic and very quiet. We stayed half board which was a great idea as there are not many restaurants in the area and it was extremely convenient. The food was good, they were also able to accommodate us being gluten free. Staff were friendly and welcoming. Would definitely stay there again

Stayed in September 2024

There was no air conditioning and/or a dan available and while we were there, it was pretty hot.

The property is really nice. The location is amazing with a great view of the mountains. The food was also amazing.

Stayed in August 2024

1.Bathroom should be renovated. For a junior suite and fhe price we paid the bathroom, shower, sink and wc should be more luxury following the traditional style of the hotel. 2. Table in suite's living room was from ikea, again it should be something more than that. 3. As the hotel reception area, seating areas, dinning room and rooms were really nice with a a very nice decoration, stairs and bacememt with spa,pool etc needs a renovation in order to to clmatch the total Austrian traditional style of the hotel.

1.Magical souroundings. 2. Nice area for kids to play 3. Excellent food, with lots of choices 4. Extremely nice decor and colours and view in the dinning room and the seating room. 5. Polite and smily personel.

Stayed in July 2024

The window didn't open well. The mattresses are not very good.

Great staff. The hotel is located in awesome place. Excellent food.

Stayed in July 2024

The toilet had bad smell

We really enjoyed the beautiful surroundings.

Stayed in July 2024

There are no air-conditioners in the room, and it's unpleasant during hot days

Great location, beautiful village, very good breakfast and dinner

Stayed in July 2024

There is mention of a snack available in the reviews, but be aware if you did not pay for lunch you are not allowed to eat the lunch snack. The hotel will give those with all inclusive (including lunch) a wrist band to wear so they can tell you apart. I didn't realize that would be an option when booking and it made us feel inferior to other guests. We also were assigned an interior room table for the entirety of our visit without the option of moving to another table ever. There were tables available in the room with windows, but we were not allowed to switch. This might have been reserved for the all inclusive guests, but it still made me feel inferior to not be allowed to switch to a table with a better view. The spa area is nice, but it didn't open until 2pm and closed early so you could not go in the morning or after dinner, which is when we always wanted to go. When we asked about a play area inside due to the rainy weather they hotel did not tell us about the tennis center next door which would have been great to know it was available for hotel guests to use. Definitely a miss for not letting us know about that at checkin or when we asked during the rainy day. We didn't find it until the 2nd day of our rainy trip.

Rooms were nice with a 2nd bedroom for our kids. Beds were comfortable. Our booking came with breakfast and dinner, which were a big buffet style and different theme each night. The outside play area is good as long as it is not raining with soccer field, archery (for adults), rock climbing wall, and a small trampoline. There were no indoor play area for the kids in the hotel. There was a small pool, but it was a bit chilly and deep so our kids were not entertained by it for long. There is a tennis center next door which you can play for free one hour with a reservation. There was no one around when we were there so we played for hours. There is also an indoor sporting area in the tennis center for soccer, basketball, table tennis, foosball, and a trampoline. It was great to have for the kids on a rainy visit. There is also a nice fitness room to use. We would stay there again if we were in the area.

Stayed in June 2024

Be very careful when booking through Booking.com - it is advertised as half board but the hotel insisted it was only bed and breakfast. After numerous arguments and showing them the booking confirmation they eventually agreed to the half board we had booked but were unpleasant and rude for the rest of the stay. The spa facilities are lovely, but far too small and overcrowded for the number of guests

The hotel is in a beautiful location. Rooms are modern and clean. Food is good, but limited choice.

Stayed in December 2023

Internal pool is too small and not warm enough for small kids and too deep for small kids Playing area is very simple

Location, food

Stayed in November 2023

Very small wellness and pool area compering with the number of guests. It was too crowded. Access wasn’t possible at afternoon.

Cleanliness and nice atmosphere. Stylish lobby and bar.

Stayed in October 2023

Not much shop around

Good location surrounding with beautiful nature

Stayed in August 2023

Hotel and its surrounding like from a fairy tale with lot of animals and beautiful sceneries of nature. Great food with variety of choice for everyone. We arrived early and there was no problem with early check-in which we appreciated since we traveled with small baby.

Stayed in October 2023

This is a great launching point to explore Gosau and relax at the hotel because of all the amenities. I was just passing through so I was unable to take advantage of everything. The room was large and clean and the food was above average.

Stayed in September 2023

Wi-Fi could work better in room.

Localisation, all-inclusive option, big room, perfect for families with children - indoor/outdoor playground, parking space for cars.

Stayed in August 2023

I had opportunity to use the AC EV charger. Only one of the two available charger worked and the price was high. Its price was the same as the Austrian Ionity, although this is only an AC charger. Despite the fact that I was glad to be able to charge at the accommodation and I did not have to go to another place to charge.

We could choose between hot and cold meal for breakfast. The available food was vary and delicious. We got a big room where we had enough place to be with our dog. The bed was comfy and clean. Thanks for the staff for daily cleaning.

Stayed in August 2023

This review has been hidden because it doesn't meet our guidelines.

No air condition units in rooms and kids club is not maintained no stuff.

Family and kids friendly ,lovly place and 15 kilometers away from Hallstatt.

Stayed in July 2023