Exceptional service. Great location.

Stayed in September 2025

I couldn’t open the windows so had the air con on constantly

Clean and quiet

Stayed in August 2025

The bed and bedding were uncomfortable.

Within walking distance to the train station and attractions.

Stayed in August 2025

Location was fab, short walk to old town. Staff were super friendly

Stayed in August 2025

Nothing

It was very old beautiful building 😍 i love it The room so clean and smells so good The balcony is beautiful too

Stayed in August 2025

An extremely friendly sind helpful staff, great location and quiet area.

Stayed in August 2025

The only negative was the price. Salzburg it seems is a very expensive city to stay in. It was quite expensive, and although the building and decor were lovely, there were no additional inclusions.

This was a beautiful hotel, with wonderful eclectic decor. Staff were wonderful. Breakfast was basic, but accurately described on booking.com. Close to popular tourist areas and everything a walkable distance, (eg Mirabell gardens, old town etc) It was overall a great stay, but at Salzburg prices

Stayed in July 2025

Very convenient to the old town and sightseeing buses

Stayed in July 2025

We had a lovely stay at this charming hotel. The staff was extremely kind, and the owner was especially friendly and helpful. Although we didn't expect any breakfast, we were pleasantly surprised to be served a real Italian breakfast with fresh cornetto and coffee, as well as a wide selection of teas and juices. The atmosphere in the old villa is full of character and history. The location is very central and there are convenient parking options directy onsite. One side of the hotel faces a busy road, but since our room had air conditioning, we didn’t need to keep the window open at night, which made for a comfortable and quiet sleep. We will come back for the next congress!

Stayed in June 2025

Very funky decor, very helpful staff, nice breakfast

Stayed in July 2025

nothing

Loved our stay at this charming hotel. Location is very central, right next to Mirabell Gardens

Stayed in July 2025

Would have liked a refrigerator and iron in the room.

It was quirky and eclectic. The light breakfast was a good start. Staff were helpful..

Stayed in July 2025

Location and beautifully presented

The staff were brilliant. Particularly Andy.

Stayed in June 2025

Nothing

The rooms were very clean with a good shower and air conditioner

Stayed in July 2025

Nothing!

The hotel was in an excellent location. 10 mins walk from the station and a lovely 15 mins walk along the river to the old town. The room was really big, with good sized bathroom, recently renovated to a high standard and very comfortable. The staff were very friendly and helpful. Although they don't do a full breakfast, you can get coffee, tea and cold drinks with bread and pastries included.

Stayed in July 2025

There was nothing we did not like but would appreciate a hair dryer in the room, and maybe a kettle toake tea or coffee.

I had been at the hotel in the 1990s and wanted to return. It was great. If we come to Salzburg again we will want to stay at the Carlton for sure. The room, 102 is brilliant It is an easy walk to the Mirabell Gardens and then to the town, also close to the river.

Stayed in July 2025

The rug in the reception area. Tripping hazard.

Nice arty type hotel - a bit quirky !!!

Stayed in June 2025

Tastefully decorated boutique property with a very comfortable bed in a quiet residential location, one street away from the river, 8 minutes walk to Mirabell Palace, 15 minutes walk to the old town and 12 minutes walk to the main train / bus station. We are not big breakfast eaters so the included tea/coffee, bread and jam starter for the day was perfect for us and there are restaurants and cafes 7-10 mins walk away.

Stayed in June 2025

Apart from the breakfast issue, the only other niggle is that the reception isn’t staffed overnight and later in the evening you have to access the hotel via the back door, from the car park. Whilst this worked perfectly well and didn’t feel particularly unsafe, I never like having to access unstaffed hotels via a back entrance.

The hotel is comfortable, friendly and safe, with pleasant, reasonably spacious, clean and comfortable rooms. Our room was at the front of the hotel, with a pleasant outlook but was quiet and had effective air-conditioning. The reception area, with its quirky decoration and furnishings, provides a welcoming entrance and a good place to interact with the friendly and helpful management. Drinks could be purchased and consumed in the small lounge area or taken up to the rooms, although we weren’t aware of this to begin with. We were also loaned a kettle to use in our room. We were provided with a free public transport pass for the city, which was emailed to us after check-in. The hotel is located in a quiet, attractive street and the neighbourhood felt very safe and nice to walk around. There were a number of good cafes and restaurants nearby. Whilst the main HBf railway station was a 10-15 minute walk away, we were also only a few minutes walk from the Mirabelle Palace and a 20 minute walk from the historic city centre. I’m undecided about the breakfast provision. As the manager clearly explained, only a very basic, cold selection, plus hot drinks, is provided and included in the room rate, as you find in some budget hotels. Whilst this was sufficient to get you started in the morning if you didn’t want much, or needed to get away early, it was not enough to linger over or take much pleasure from. On our second morning, we went to an excellent nearby cafe, recommended by the hotel, for breakfast, which was excellent. I think perhaps it would be better to exclude the cost of this from the room rate and make it an optional extra.

Stayed in June 2025

No fridge

We stayed for a couple of nights with our two big dogs. Everything was perfect! The room was large, beautiful, very clean and well-designed, making it a pleasure to stay in. It was hot, but the room had AC, and the ventilation from the windows worked very well. The bed was comfortable. The breakfast included delicious croissants and coffee. The location was convenient, with easy access to the train station and the old town, as well as a nearby promenade and a park for walking dogs. The receptionist was incredibly charming and friendly.

Stayed in June 2025

I wish there was a little more on offer for breakfast.

The hotel is well located for all the lovely sights of Salzburg and within an easy distance to the bus and train stations. Perfect choice for anyone. The staff are welcoming and kind and our accommodation consisted of a lovely big room with modern bathroom with a walk-in shower. The villa is bright and cheerful, and the decoration is cool & trendy. Lovely touches throughout the hotel which smells delicious ! Definitely one to recommend.

Stayed in June 2025

Great facilities - including aircon for the 30+ degrees summer weather - lovely linens, comfortable beds and friendly staff.

Stayed in June 2025

Breakfast was basic and no bar

Room large and comfortable , staff excellent,location superb

Stayed in June 2025

Pillows a bit hard. Room was nice and made best of layout but bed not near a window so dark. Large room.

Great location - just 15 min walk to Aldstadt. Quiet area. Convenient parking on site. Rooms really clean and well presented. Bathroom good and toiletries nice. In fact entire hotel smelt lovely. Breakfast small but as expected and good. Lovely dining area. Staff really nice and helpful.

Stayed in June 2025