9.1

Reviews of Unterwirt

Tiefenbachstraße 3, 9546 Bad Kleinkirchheim, Austria

  • Nebojsa

    Reviewed: 3 February 2024 · Stayed in February 2024

    Verified review
  • Dragan

    Reviewed: 22 January 2024 · Stayed in January 2024

    Verified review

    The location of the house is one of the best in Bad KK. and studio number 1 has a large balcony, facing the Bach ski lift, a local ski bus stops in front of the house, and there are restaurants and a tourist information center nearby. The studio is very comfortable and functional, the heating is excellent, plenty of hot water. The double bed is large, with a soft mattress, feather duvets and pillows.

    When we arrived, none of the owners were present, so we waited for about 90 minutes. went to a restaurant to have lunch and then left again. There was no notice in the house or on the front door. We have not received any email. There was still no one, so we called the numbers from the booking confirmation. Finally, a woman's voice answered. In order to avoid further misunderstandings due to our lack of knowledge of the German language, we returned to the restaurant and asked the owner to contact the mentioned female person. She stated that the studio was unlocked and we could use it freely. That's how it was when we left again. The keys were attached to the doorknob, and the studio was more cold than warm. He warmed up only the next day. We waited three days for the scones, butter and sausage we ordered, and the sausage was not delivered, so we didn't order. anything later. Apparently, SOMEONE FORGOT ABOUT OUR ARRIVAL. Also, I had to SMS text them the day before to ask for someone to come and charge us for our stay because no one had shown up until then. The corridors in the building stank all the time. The stench was not felt at all in the studio.

    Property response:

    Dear Dragan, thank you for your Feedback. To your arriaval mistake we inform you before arrival with all details. I'm very sorry that you don't read this. See you next time - Best regards Caroline

    Unterwirt
    25 January 2024
  • 7.0 Good
    Petr

    Reviewed: 19 March 2023 · Stayed in March 2023

    Verified review

    The house is directly next to lifts for children. However, these are not running at the end of season (third week in March).

    not fulfilled soap, door handle not tightened

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  • Magdalena

    Reviewed: 12 February 2023 · Stayed in February 2023

    Verified review

    Localisation is perfect, just infront skislops. Especially for families with children who are learning to SKI. The hotel is opposite to the blue slope with the skitape and the skischool. The option of delivery of fresh bread and other local specialties to the door is very nice. The location is quiet and peaceful, 5 min from Billa and Spar shops.

    The rooms are equipped ok, but basic things like dishes washing liquid and toilet paper were missing.

  • Igor

    Reviewed: 27 January 2023 · Stayed in January 2023

    Verified review
  • Jovana

    Reviewed: 15 January 2023 · Stayed in January 2023

    Verified review
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  • Marta

    Reviewed: 12 December 2022 · Stayed in December 2022

    Verified review

    Caroline was very helpful and nice, everything vas clean and the apartment was well equiped. It is in walking distance to supermarket and a 7 min drive to Nockalbahn ski lift and even closer to Römerbad therme.

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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