Nothing

My wife and I stayed in a beautiful room in a fantastic location below the fortress, close to the cathedral, and in the heart of the pedestrian-only old town (which was especially good since I ran the Mozart 50K race that ended nearby). The building is about 800 years old and is gorgeous, including an entire floor with a giant living and dining room and kitchen for the guests. We ate dinner there and I had breakfast the morning of the race and rarely saw other guests, as there are only a few rooms, so you will almost have the entire place to yourself. It also has a courtyard where you can sit. And it was ethereal to hear the cathedral's choir from our room. The staff, including the charming manager, were wonderful. He helped us carry our luggage up a hill (do not let your Uber or cab driver drop you off further away because they do not have the code to get through the gates) and even went to a store to get us non-dairy milk.

Stayed in June 2025

I only wish we stayed longer. We will have to return!

We had an exceptional stay at Townhouse Weisses Kreuz. The property is absolutely beautiful, it has been very cleverly designed to make the most of the stunning period features without compromising on any of the modern facilities you expect from a high-end hotel. The location is perfect, right in the centre of the Old Town and walking distance to everything we wanted to see. The staff were so helpful, they made us feel incredibly welcome, offered lots of good advice and made sure we had everything we needed. It was a truly fabulous stay and I would throughly recommend it.

Stayed in June 2025

Great location and beautiful inside!

Loved it!

Stayed in May 2025

Going Home and not getting time to use the steam room / sauna :(

If you love interiors you will love this hotel. Claudia was brilliant before we arrived with instructions etc and greeted us on arrival which was really nice! The hotel has been curated with so many thoughtful and stylish pieces even down to the little leather pieces around well used areas of the wall tacked in beautifully with brass tacks (he have stolen that idea for our cottage back home!) Water in the room and wifi available there is a lounge downstairs available with coffee and snacks etc if you wish. The bed was SUPER comfy, luxurious quality linens and nice and quiet. LOVE LOVE LOVE ❤️

Stayed in February 2025

It could be nice if there was a small refrigerator in the rooms.

Everything was great, especially thanks to Jörg

Stayed in January 2025

It was one of the most unique places I have stayed. Such an awesome hostoric building and so clean. The proprietor was very kind and told us about a restaurant that we absolutely loved. We sat by the fireplace upstairs and drank wine from their bar. Visited the fortress and the Christmas Market which was also beautiful. A wonderful experience. Can’t imagine a nicer place to stay in the historic area. Thank you for everything!

Stayed in December 2024

Nothing to dislike

This hotel is pure quality, everything is sumptuous and so much better than good. Location is central, the owners are genuinely pleasant, interesting and interested eg on the first day we were directed to a real Christmas market 5km south of the city, including the walking route to get there …

Stayed in December 2024

Nothing

A gem inside the walled city of Salzburg. A home away from home, warm, relaxing, comfortable. High recommendation to stay.

Stayed in December 2024

There was nothing we didn’t like - everything about our stay was flawless. It exceeded all our expectations!

Staying at Townhouse Weisses Kreuz was truly the highlight of our trip to Salzburg, far exceeding all our expectations in every way. The interiors and rooms were exceptional, with every detail and design thoughtfully considered. From the cozy atmosphere to the elegant furnishings, it felt less like staying in a hotel and more like being welcomed into an extraordinary home. It’s unlike any accommodation we’ve experienced before! A special thanks to Claudia and Jörg, who were such wonderful hosts - always available and eager to ensure our stay was seamless and memorable. Their warm hospitality made all the difference. The location couldn’t have been better, right in the heart of Salzburg’s Old Town. It was a short walk to the Christmas markets, Salzburg Cathedral, and Getreidegasse, making it a perfect base for exploring the city. We’re already looking forward to our next visit!

Stayed in December 2024

Everything

Stayed in November 2024

It was a little warm in the bedrooms

The prime location, historic building, comfortable beds, beautiful decor and excellent hosts made this stay absolutely amazing!

Stayed in September 2024

Best in town

Stayed in August 2024

This is such an amazing place! Old but modern in the heart of Salzburg. I love this place!

Stayed in May 2024

Not one thing. :-)

I don’t even know where to begin! Whoever designed this place, thought of EVERYTHING. Joerg, the manager was not only available anytime from anywhere but exceeded any expectation of care. The location is beyond exceptional. The bed was more comfortable and restoring than my own. That’s a big deal while traveling!

Stayed in February 2024

This is one of the most amazing places we have stayed in. Perfect location in the old city but quiet enough away from the crowds. Rooms are beautifully decorated, combining the Salzburg tradition with a modern flare. The late night honor system drinks in the breathtaking living room are a totally unexpected plus. And of course, there is Jorg.... a fantastic host that does not miss any detail. We would absolutely recommend it as the place TO stay in Salzburg.

Stayed in December 2023

Beautiful, solid, quiet building. Chic. Wonderful helpful staff / owner. Hopped to to find us a suitable last minute dinner reservation and superb walking directions. Only stayed one night and didn't get to use the exquisite lounge floor and take them up on beverages or snacks etc.

Stayed in September 2023

Beautifully restored, furnished and very well run. Very quiet.

Stayed in October 2023

Nothing. It was the perfect stay in Salzburg

Incredible location. Calm and quiet and beautifully decorated. A very peaceful place even in the communal area (we were the only people there in the evening!!)

Stayed in September 2023

I enjoyed everything about it.

It is a perfectly appointed home in the middle of one of the most historic places of the world. We really felt like we were locals in Salzburg. Claudia is the perfect person to have as a host, full of knowledge, tips, charm and class She made reservations for us and helped us plan our day. Make no mistake however, this is not a B&B but a beautiful hotel that fells like a home. The building dates from the 13th century and is stunningly restored and furnished. The location is quite unbelievable as it sits at the base of the of old fort. We were lucky to find this place.

Stayed in September 2023

Nothing!

Location was an easy walk to everything. Comfortable. Friendly. I would definitely stay here again.

Stayed in June 2023

The hosts are very friendly and helpful. In addition to great baristas, they gave us perfect tips for touring the city, where to eat, best photo locations, etc. They never missed an opportunity to serve us and make us feel like valued guests. We chose the Townhouse Weisses Kreuz because of its location and because the photos really showcase the stylish presentation of this hotel, but seeing it and experiencing it in person is super impressive. You're staying in art. I could not be more happy with the choice we made to stay at the Townhouse Weisses Kreuz.

Stayed in June 2023

Ipad near the toilet, including google search history of previous guests. Just as a recommendation: drinking water in the steam room would be great.

Nicely hidden and discreet in appearance; extremely tasteful design and very attentive service; very thought through to make stay as comfortable as possible

Stayed in May 2023

If I could find any single one thing, which isn’t even a problem (in fact it would probably ruin the look and feel of the room putting one in) it would have been helpful to have a fridge in the room. However there is a fridge in the lounge / kitchen area where there is also an honesty bar area so like I said, not really a problem.

Everything! Every detail in this property is spectacular even down to the light switches. The hosts are beyond helpful and thoughtful. This hotel is so good that we returned here a spontaneous second time during our trip to Austria and spent an additional two nights here after a first night at the beginning of our trip. If you book this hotel, I guarantee you will not be disappointed, you will continue to find things you love. The beds are the most comfortable hotel beds I’ve ever slept in too. I cannot recommend this hotel enough. It really made our trip to Austria special.

Stayed in March 2023

absolutely nothing. it was perfect.

the property is stunning, every detail thought of. The beds are insanely comfortable, the shower is phenomenal. I don’t have a bad word to say.

Stayed in February 2023