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Reviews of Numa Salzburg Mozart 4 stars

Franz-Josef-Straße 27, 5020 Salzburg, Austria

#49 of 134 hotels in Salzburg

Guests' Choice

Review score

Based on 893 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    7.6

  • Value for money

    8.0

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 2 September 2025

    7.0
    We loved the city but would stay in another accommodation if we came back.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    I didn't like the lack of staff and no communal area.

    The room was very clean.

    Stayed in August 2025

  • Reviewed: 2 September 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Large Room
    • Stayed 3 nights
    • Submitted via mobile

    Great there is access to luggage storage! But there aren't a lot of storage lockers, so you have to get in early!

    Great sized room, classically styled with everything you need, super central location, short walk to all main areas of Salzburg!

    Stayed in August 2025

  • Reviewed: 1 September 2025

    8.0
    Overall good but get breakfast somewhere else
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Don't order the breakfast. I asked for eggs on the last day and they didn't have eggs

    Good location

    Stayed in September 2025

  • Reviewed: 25 August 2025

    7.0
    Lovely location away from the crowd, no frills self-service
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    There are a few steps at the entrance of the hotel, so if there’s heavy luggages or guests with mobility difficulties, it might be a slight inconvenience. The room felt a little small for us, but it wasn’t a misrepresentation on their part. Perhaps people traveling with more than 2 luggages might consider getting a bigger room size. Something that threw us off before we arrived was that the hotel sent us an email saying that there has been a security breach on their site and that guest information has been impacted. It wasn’t ideal as we had just done the check-in online prior to arrival and had to upload sensitive information like our passports on their site as well. The email also stated that guests’ booking info such as dates of stay, etc were compromised. This made us a little worried at night especially because the rooms can’t be further secured from the inside. There aren’t any latches from the inside of the room on the door. And all rooms are opened solely from the outside via the PIN provided to us via email. To be honest, it made us feel a little paranoid.

    Love that it’s on the quieter side of Salzburg away from the main tourist sites, but near Mirabell Garden which was perfect for us. Relatively easy check-in and check-out process digitally even though there’s no human staff on site or reception. Location from the inner city and main train station isn’t too far either. We walked from Salzburg Hpf with 3 luggages between the 2 of us. It’s very doable. The room is exactly as shown in the pictures. Love that they have a coffee machine in the room. Towels were abundant and available in the self-service closet. (We had heard from friends who stayed at the other Numa hotel in Salzburg that they couldn’t get fresh towels because it was constantly taken up quickly, but we didn’t have that issue here) The restaurant downstairs allowed us to bring our drinks up to the room. He was very relaxed about the glassware, just told us to return it when we left the next day or when we checked out of the hotel. My partner enjoyed unwinding the day with a cold glass of local draft beer.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    7.0
    Bad value for money
    • Leisure trip
    • Family with young children
    • Large Room
    • Stayed 1 night
    • Submitted via mobile

    Room had a strange smell. The breakfast was bad. For €44 for two, we had just bread & coffee & 2 boiled eggs. Yogurt was finished already at 9am.

    The location is good, close to the city centre. We were allowed early check-in around 11:30.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    9.0
    Great hotel
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Check in and out was super easy, impeccable decor, very comfortable, super clean, location was good for where I wanted to be.

    Stayed in August 2025

  • Reviewed: 9 August 2025

    8.0
    Very good location hotel
    • Leisure trip
    • People with friends
    • Large Room
    • Stayed 2 nights
    • Submitted via mobile

    It is not hotel type with stars it is more like apartment. I

    Property is very nice and very good location.

    Stayed in July 2025

  • Reviewed: 8 August 2025

    8.0
    Good short stay hotel to explore Salzburg.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Coffee machine at breakfast didn’t work properly

    Excellent location for exploring Salzburg.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    9.0
    Very comfortable room with good location.
    • Leisure trip
    • Couple
    • Medium Room
    • Stayed 2 nights
    • Submitted via mobile

    Communication via What’s App was frustrating on occasions.

    Clean and comfortable. We particularly liked the heated bathroom floor and the mini fridge.

    Stayed in August 2025

  • Reviewed: 2 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Room - Single Bed
    • Stayed 4 nights
    • Submitted via mobile

    I felt like the a/c didn’t keep up well with the heat wave that was coming through.

    The room was super cute and comfortable. Perfect size for one person. Everything was clean. Easy access to bus stop. The area was relatively quiet.

    Stayed in June 2025

  • Reviewed: 2 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Room - Single Bed
    • Stayed 2 nights
    • Submitted via mobile

    Marks on the walls. Coffee stains in the bathroom. I feel these could have been cleaned but otherwise the room was lovely.

    I liked the room which felt cozy with a lovely shower with rosehead. I loved the details around the room and bathroom which gave it a more unique feel than the average hotel bedroom. A Nespresso coffee machine was a added bonus.

    Stayed in June 2025

  • Reviewed: 27 July 2025

    8.0
    Great stay, so easy and awesome location!
    • Leisure trip
    • Solo traveller
    • Standard Room - Single Bed
    • Stayed 2 nights
    • Submitted via mobile

    It was clean, but the floor in my room was a little dirty. Was disappointed with breakfast options.

    My room was great, the bed placement was very close to the bathroom door but was manageable. The bathroom was great, shower head amazing! Great location and so easy with digital pin!

    Stayed in July 2025

  • Reviewed: 18 July 2025

    9.0
    Beautiful place excellent location great facilities.
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 3 nights

    nothing to add

    Room was great comfortable bed, clean and tidy

    Stayed in July 2025

  • Reviewed: 17 July 2025

    8.0
    3 nights in Salzburg.
    • Leisure trip
    • Couple
    • Large Room
    • Stayed 3 nights
    • Submitted via mobile

    Insufficient luggage storage space. No daily room clean up without charges.

    Great location. Comfortable room and bathroom.

    Stayed in July 2025

  • Reviewed: 17 July 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    The cleanliness is modest. I found a wet towel from a previous guest. There was a torn packet of sugar in the drawer

    The stay at the hotel was wonderful, it is located in the city center. Breakfast was good. The style of rooms is cool. There is a coffee machine in the room and a capsules, so you can make a coffee at any time you would like to.

    Stayed in July 2025

  • Reviewed: 14 July 2025

    9.0
    Would stay here again!
    • Leisure trip
    • Family with young children
    • Medium Room
    • Stayed 5 nights
    • Submitted via mobile

    Very clean and beds were extremely comfortable !

    Stayed in July 2025

  • Reviewed: 14 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Medium Room
    • Stayed 2 nights
    • Submitted via mobile

    breakfast is not recommended. verly little choce and the ham was not fresh. only AI,no staff to get answers to questions.

    location, self check in is good and easy.

    Stayed in July 2025

  • Reviewed: 12 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Medium Room
    • Stayed 5 nights
    • Submitted via mobile

    I filtered for A/C, but there was only a fan in the room. Fortunately the weather was colder, we did not need it, but still I think that this is a huge misleading caused either by the hotel (providing misleading details) or by booking.com (having malfunctioning filtering).

    Stayed in July 2025

  • Reviewed: 25 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Large Room
    • Stayed 2 nights
    • Submitted via mobile

    There should be some cutlery like plates, bowls and spoons in the room for use which was not available

    Apartment was very clean, check-in was seamless and so is the plus point of having no keys and just a pass code to access the room.

    Stayed in May 2025

  • Reviewed: 17 June 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Medium Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast is not worth it. It was very basic ( 3 types of chesses and 3 types of cold cuts), coffee and a croissant.

    Nice location. The room was comfy.

    Stayed in June 2025

  • Reviewed: 16 June 2025

    9.0
    Lovely
    • Leisure trip
    • Couple
    • Large Room
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    Very easy to get to from the airport (bus stop one minute away), and close to the main train station. The area is quiet but with plenty of restaurants nearby, and with the centre of Salzburg being relatively compact, this is within walking distance of the main sights. No staff on site but we communicated easily via messages. Would definitely return.

    Stayed in June 2025

  • Reviewed: 11 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Large Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Clean & comfortable with nice furnishings

    Stayed in June 2025

  • Reviewed: 9 June 2025

    8.0
    Chose thus for closeness to station.
    • Leisure trip
    • Couple
    • Large Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    It was clean and comfortable and very easy to self-check in.

    Stayed in May 2025

  • Reviewed: 31 May 2025

    8.0
    Convenient & Quiet Location
    • Leisure trip
    • Couple
    • Medium Room
    • Stayed 2 nights
    • Submitted via mobile

    Both shower heads needed either replacing or descaling. I did report the small shower heads needed either not working and it was looked at but it was still not very good.

    Convenient location, room generally clean, although glass shelving very dusty. Easy check in and out.

    Stayed in May 2025

Showing 1 – 25

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