9.0

Opiniones del The Ritz-Carlton, Vienna 5 estrellas

Schubertring 5-7 , 01. Innere Stadt, 1010 Viena, Austria

  • Jose

    Escrito en 17 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Ubicación y piscina Un restaurante italiano muy bueno

    Respuesta del alojamiento:

    Dear Jose, thank you so much for your kind review! We are delighted to hear that you had such a positive experience throughout your stay with us and especially enjoyed our location, our pool facility as well as the food and service in our Italian restaurant. We look forward in welcoming you back for another wonderful experience in the future! Kind regards, Sylvia Schmetz Personal Assistant to General Manager

    Dear Jose, thank you so much for your kind review! We are delighted to hear that you had such a positive experience throughout your stay with us and especially enjoyed our location, our pool facility as well as the food and service in our … Mostrar más

    The Ritz-Carlton, Vienna
    19 de agosto de 2025
  • 7.0 Bien
    Joseph

    Escrito en 7 de agosto de 2025 · Se alojó en julio de 2025

    Comentario auténtico
  • Cevallos

    Escrito en 1 de agosto de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    Todo muy bien

    Respuesta del alojamiento:

    Dear Cevallos, thank you very much for taking your time sharing the experience you had at The Ritz-Carlton, Vienna. We are delighted to know that you experienced a personal, memorable, and unique stay with us. Our Ladies & Gentlemen are committed to creating moments that leave a lasting impression, and it’s wonderful to hear that we succeeded in doing so for you. We look forward in welcoming you back for another wonderful experience in the future! Kind regards, Sylvia Schmetz Personal Assistant to General Manager

    Dear Cevallos, thank you very much for taking your time sharing the experience you had at The Ritz-Carlton, Vienna. We are delighted to know that you experienced a personal, memorable, and unique stay with us. Our Ladies & Gentlemen ar… Mostrar más

    The Ritz-Carlton, Vienna
    19 de agosto de 2025
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  • Mario

    Escrito en 20 de mayo de 2025 · Se alojó en mayo de 2025

    Comentario auténtico

    Es muy lujoso, pero no está recargado. Los baños son una maravilla y las habitaciones, muy cómodas y limpias. El personal de entrada del hotel es EXCELENTE. Sobre todo, quiero agradecer a Javier y a Norman, excelentes.

    Respuesta del alojamiento:

    Dear Mario, On behalf of the Ladies and Gentlemen, thank you so much for your kind words following your recent stay at The Ritz-Carlton, Vienna. We are delighted to hear that you found the comfort, cleanliness, and design of our rooms to your liking, and most of all, that our front desk team made a memorable impression. Your special recognition of Javier and Norman is truly appreciated and will be proudly shared with them. We hope to have the pleasure of welcoming you back for another luxurious and seamless experience in the near future. Sincerely, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

    Dear Mario, On behalf of the Ladies and Gentlemen, thank you so much for your kind words following your recent stay at The Ritz-Carlton, Vienna. We are delighted to hear that you found the comfort, cleanliness, and design of our rooms to … Mostrar más

    The Ritz-Carlton, Vienna
    26 de mayo de 2025
  • Jose

    Escrito en 29 de abril de 2025 · Se alojó en abril de 2025

    Comentario auténtico

    Excelente ubicación justo en el centro de Viena, gran servicio de desayuno buffet y excelente restaurante Dstrik. Muy buena atención por parte del staf del hotel y agradecer personalmente la amabilidad de Javier.

    El hotel esta muy bien, pero no al nivel del un hotel 5 estrellas GL que cabe esperar de un Ritz Carlton.

    Respuesta del alojamiento:

    Dear Jose, On behalf of the Ladies and Gentlemen, thank you so much for sharing your feedback. We are delighted to hear that you enjoyed our central location, breakfast service, and Dstrikt restaurant, as well as the exceptional service provided by Javier. Your kind words will be shared with him. However, we are sorry to hear that your experience did not fully meet your expectations for a Ritz-Carlton 5-star luxury property. We truly appreciate your feedback and will review your comments to continue improving our service and offerings. We hope to welcome you back in the future and provide an even more memorable stay that reflects the level of excellence you expect from our brand. Sincerely, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

    Dear Jose, On behalf of the Ladies and Gentlemen, thank you so much for sharing your feedback. We are delighted to hear that you enjoyed our central location, breakfast service, and Dstrikt restaurant, as well as the exceptional service pro… Mostrar más

    The Ritz-Carlton, Vienna
    7 de mayo de 2025
  • Iñigo

    Escrito en 30 de marzo de 2025 · Se alojó en marzo de 2025

    Comentario auténtico
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  • Martin

    Escrito en 25 de diciembre de 2024 · Se alojó en diciembre de 2024

    Comentario auténtico
  • José

    Escrito en 18 de diciembre de 2024 · Se alojó en diciembre de 2024

    Comentario auténtico
  • Javier

    Escrito en 14 de diciembre de 2024 · Se alojó en diciembre de 2024

    Comentario auténtico
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  • Mar

    Escrito en 5 de noviembre de 2024 · Se alojó en noviembre de 2024

    Comentario auténtico

    Estancia maravillosa en un hotel fabuloso, el personal super atento, te hacían sentir como en casa, que no te faltará de nada, especial mención a Javier un malagueño que alli trabaja y que fue súper amable con nosotros, muy profesional y al cual estamos muy agradecidos por su atención. Sin duda volveremos!

    Nada

    Respuesta del alojamiento:

    Dear Mar, On behalf of our Ladies & Gentlemen, thank you for your warm feedback. We are delighted to hear that your stay was wonderful and that you felt so at home with us. Knowing that our attentive service made a difference means a lot, and we will be sure to pass on your special mention to Javier—he will be thrilled to know his professionalism and hospitality left such a memorable impression. We look forward to welcoming you back for another fabulous stay in the future! Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

    Dear Mar, On behalf of our Ladies & Gentlemen, thank you for your warm feedback. We are delighted to hear that your stay was wonderful and that you felt so at home with us. Knowing that our attentive service made a difference means a l… Mostrar más

    The Ritz-Carlton, Vienna
    8 de noviembre de 2024
  • Fernando

    Escrito en 3 de noviembre de 2024 · Se alojó en noviembre de 2024

    Comentario auténtico
  • Icíar

    Escrito en 21 de octubre de 2024 · Se alojó en octubre de 2024

    Comentario auténtico

    La ubicación

    La atención no era la esperada para un hotel de ese nivel. Avisé que era mi aniversario de boda y no tuvieron ni un detalle, errores en el desayuno, en la recepción, con la factura. El spa sucio y desordenado, con escasas instalaciones.

    Respuesta del alojamiento:

    Dear Iciar, On behalf of our Ladies & Gentlemen, we sincerely apologize for not meeting your expectations during your stay, especially on such a special occasion as your wedding anniversary. We aim to provide a seamless and thoughtful experience for our guests, and it is disappointing to learn that we fell short in several areas. Please rest assured that your feedback regarding the spa, service, and breakfast has been shared with our team to ensure improvements are made. We hope you will give us another opportunity to deliver the level of service you deserve. Kind regards, Julia Kofler Quality Manager, The Ritz-Carlton, Vienna

    Dear Iciar, On behalf of our Ladies & Gentlemen, we sincerely apologize for not meeting your expectations during your stay, especially on such a special occasion as your wedding anniversary. We aim to provide a seamless and thoughtful … Mostrar más

    The Ritz-Carlton, Vienna
    23 de octubre de 2024
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  • Lilian

    Escrito en 22 de septiembre de 2024 · Se alojó en septiembre de 2024

    Comentario auténtico
  • Eduardo

    Escrito en 4 de julio de 2024 · Se alojó en julio de 2024

    Comentario auténtico

    Todo

    Nada

    Respuesta del alojamiento:

    Dear Eduardo Edgardo, Thank you very much for your stay and your fantastic rating on an overall memorable and special stay experience with us! We thank you a lot and cannot wait to your return visit to Vienna. Kind regards, Julia Kofler Quality Manager, The Ritz-Carlton, Vienna

    Dear Eduardo Edgardo, Thank you very much for your stay and your fantastic rating on an overall memorable and special stay experience with us! We thank you a lot and cannot wait to your return visit to Vienna. Kind regards, Julia Kofler … Mostrar más

    The Ritz-Carlton, Vienna
    5 de julio de 2024
  • Eslaine

    Escrito en 7 de junio de 2024 · Se alojó en mayo de 2024

    Comentario auténtico

    Me gustó mucho la localización y el restaurante

    Las instalaciones son muy antiguas

    Respuesta del alojamiento:

    Dear Eslaine, Thank you for your stay and for your review of an overall good stay experience. We are pleased to hear that you enjoyed our location on the Vienna Ring Boulevard and our restaurant offerings. We are also sorry to hear that you were expecting a more modern feel & look to our property. We are proud that our hotel is located in the historic palace buildings that tell us authentic stories from the past, connecting us to our origins and culture. We still hope that this will not deter you from returning to Vienna in the future. Sincerely, Julia Kofler Quality Manager, The Ritz-Carlton, Vienna

    Dear Eslaine, Thank you for your stay and for your review of an overall good stay experience. We are pleased to hear that you enjoyed our location on the Vienna Ring Boulevard and our restaurant offerings. We are also sorry to hear that yo… Mostrar más

    The Ritz-Carlton, Vienna
    10 de junio de 2024
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  • Mariana

    Escrito en 26 de mayo de 2024 · Se alojó en mayo de 2024

    Comentario auténtico

    La atencion del personal siempre atentos ayudar El spa

    Respuesta del alojamiento:

    Dear Mariana, Thank you so much for your stay at The Ritz-Carlton, Vienna and for sharing with us your wonderful experience at The Ritz-Carlton Spa, where we always strive to enliven the senses of our guests to instill well-being. It is great to hear that you felt cared for at all times by our Ladies & Gentlemen, knowing that their attention to detail and assistance is a given. We hope to have the opportunity to welcome you again soon. Sincerely, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

    Dear Mariana, Thank you so much for your stay at The Ritz-Carlton, Vienna and for sharing with us your wonderful experience at The Ritz-Carlton Spa, where we always strive to enliven the senses of our guests to instill well-being. It is gr… Mostrar más

    The Ritz-Carlton, Vienna
    29 de mayo de 2024
  • Fernanda

    Escrito en 22 de febrero de 2024 · Se alojó en febrero de 2024

    Comentario auténtico
  • Belen

    Escrito en 10 de febrero de 2024 · Se alojó en diciembre de 2023

    Comentario auténtico

    La ubicación

    Respuesta del alojamiento:

    Dear Belen, thank you for your stay and for taking the time to share your feedback. As we strive to deliver an exceptional service on a daily basis, we are sorry to know that we were not able to exceed your expectations. We appreciate your time to share, and are curious to learn more about your preferences, so that your return visit can be a memorable, unique and personal experience on the next level, as per our Ritz-Carlton beliefs. Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

    Dear Belen, thank you for your stay and for taking the time to share your feedback. As we strive to deliver an exceptional service on a daily basis, we are sorry to know that we were not able to exceed your expectations. We appreciate your … Mostrar más

    The Ritz-Carlton, Vienna
    21 de febrero de 2024
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  • Roberto

    Escrito en 3 de enero de 2024 · Se alojó en enero de 2024

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  • Nicolás

    Escrito en 2 de enero de 2024 · Se alojó en enero de 2024

    Comentario auténtico
  • Espinosa

    Escrito en 15 de diciembre de 2023 · Se alojó en diciembre de 2023

    Comentario auténtico
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  • Renee

    Escrito en 23 de noviembre de 2023 · Se alojó en septiembre de 2023

    Comentario auténtico

    Deslumbrante hotel en todos los rubros. Estadía maravillosa Me gustó todo

    Nada me disgustó

    Respuesta del alojamiento:

    Dear Renee, Thank you for your stay and thank you for your wonderful feedback. We are happy to know that you have enjoyed the overall experience with us at The Ritz-Carlton, Vienna. Looking forward to welcoming you back soon! Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

    Dear Renee, Thank you for your stay and thank you for your wonderful feedback. We are happy to know that you have enjoyed the overall experience with us at The Ritz-Carlton, Vienna. Looking forward to welcoming you back soon! Kind regards… Mostrar más

    The Ritz-Carlton, Vienna
    27 de noviembre de 2023
  • Fer

    Escrito en 19 de noviembre de 2023 · Se alojó en noviembre de 2023

    Comentario auténtico
  • Jesús

    Escrito en 17 de noviembre de 2023 · Se alojó en noviembre de 2023

    Comentario auténtico

    Todo

    Nada

    Respuesta del alojamiento:

    Dear Jesús, Thank you very much for taking your valuable time to share your fantastic feedback with us. We are delighted to read that you have enjoyed a wonderful hotel stay with us, and that our Ladies & Gentlemen were at all times super professional and attentive. Thank you for your kind words, and we hope to have the chance to welcoming you back soon again! Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

    Dear Jesús, Thank you very much for taking your valuable time to share your fantastic feedback with us. We are delighted to read that you have enjoyed a wonderful hotel stay with us, and that our Ladies & Gentlemen were at all times su… Mostrar más

    The Ritz-Carlton, Vienna
    20 de noviembre de 2023
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Los comentarios expresan las opiniones personales de los clientes de Booking.com que han completado el cuestionario tras su estancia en el hotel. Estas opiniones no representan necesariamente las de Booking.com. Ver nuestros consejos y pautas para los comentarios

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