Having a hotel named "The Guesthouse" slightly confused our taxi driver, with "which guesthouse?" being his immediate question! The view from the room wasn't great (an inner courtyard) but we weren't expecting anything particularly special, so that wasn't really an issue.

Located just a very short walk from the Opera House, the hotel is in a great position to reach both the sights of central Vienna and transport to places like Schönbrunn Palace. The room was very comfortable and we felt that we had plenty of space. The airport pick-up as part of the package was very helpful, although reaching the hotel using public transport would be straightforward (the nearest metro station entrance is only 5-10 minutes walk). A minibar that actually contained a good selection of (free!) soft drinks was great. The wine would have been free too, but we're not drinkers. We didn't eat at the hotel but there was plenty to offer for breakfast and beyond.

Stayed in August 2025

Everything was just perfect.

Stayed in July 2025

AC was not digitally controlled.

The location and the friendly staff were excellent. Also the beer, water, wine and snacks from the mini fridge were complementary.

Stayed in August 2025

Everything! The place in S is great and the staff is very friendly

Everything is very nice, is the second time for us, and it was the same nice feeling. Our place when we want to visit Vienna. Big cozy, modern, clean rooms and tasty food. Just perfect

Stayed in August 2025

a gym, even a small one, could have been great

Our room was spacious, had a seating area and the real bonus was a bay window where one can seat and read facing the city view. Breakfast was great and so us the location .

Stayed in August 2025

Nothing

The Guesthouse is superb. It is opposite the Albertina’s and in the middle of town. No detail is overlooked from providing guests with personalised cards showing the Guesthouse as their address to 4 complimentary and very tasty bottles of wine and fragrance spray for the pillows.

Stayed in August 2025

Nothing much

Central position

Stayed in August 2025

The location, the brasserie, very comfortable bed and pillows.

Stayed in August 2025

An amazing experience from the moment of our booking. They were very helpful in arranging our airport transfer. We loved the location- just steps away from Old Town and shopping areas. Our room was so clean and extremely comfortable. Another bonus was having room service available for breakfast. We loved everything about our stay here.

Stayed in July 2025

The shower didn’t drain properly

Great central location, very comfortable bed and quiet, even on the first floor. Minibar is free for most items and staff are super welcoming and helpful. We enjoyed our stay!

Stayed in July 2025

Location and pleasant room with view.

Stayed in July 2025

Brilliant location

Stayed in July 2025

Super clean! Superb customer service and very nicely equipped rooms! The most important to me was location and it was perfect!

Stayed in June 2025

Location was excellent. Staff courteous, helpful and professional.

Stayed in July 2025

Really nice location, fantastic room and great staff.

Stayed in July 2025

Location. Comfort of the rooms. Service.

Stayed in June 2025

I would change the mattress for experience improvement.

It is great that you can have breakfast non-stop until 6:00 pm. The service is friendly and the food is great.

Stayed in July 2025

It's just a lovely place to be. Excellent a la carte breakfast - I love it (because I hate buffet ;-)

Stayed in July 2025

The room could have been cleaner upon arrival and the sink is very shallow which caused a little puddling but pretty minor issues overall. Also, for some Reason getting them to give us a box of tissues Was a bit of a project. And they need to be mindful to have someone answering the reception phone. Often when we called, we got no answer.

The location is unbeatable, the staff is friendly and attentive, the room is nice though it could have been cleaner upon arrival. Also, we got the double deluxe which I think is a great room for two but we were three which made it a bit tight. They did provide us with a comfy rollaway bed though. The restaurant downstairs has very good food and nice staff. Very fresh juices! They also gave us complimentary red wine and water in the room which was a nice touch.

Stayed in July 2025

The bathroom was a little small. There was nowhere to place my toiletries and space to hang towels was limited, but it was clean, modern and we made it work.

Room was clean and comfortable and had a nice couch and coffee table for relaxing at the end of the day. The TV included a radio, so we listened to music as well. The Jura coffee maker and complimentary wine and beverages in the room were a great bonus.

Stayed in July 2025

It was all excellent. There were a few stains on the rug in our room, but otherwise the room was very comfortable and modern.

Amazing location, staff incredibly friendly. The breakfast was lovely.

Stayed in July 2025

Nothing.

Spacious room for an European hotel. Very well decorated. Stylish restaurant with delicious food. Located in great spot. Welcoming and helpful staff.

Stayed in June 2025

The lack of lobby and public area is disappointing. The duvets are too hot for summer time. Need a sheet! The bathrooms don’t allow one person to turn on light without waking the other person. The Taps are too hard to turn on and off. Bad design.

The rooms are so comfortable. I loved the window boxes! The free (delicious Austrian) wine and beer was totally unexpected! And they replaced anything we consumed from day to day. Amazing! Made our stay extra special. The location was perfect! We walked to so many of the sights.

Stayed in June 2025

Smoky smelly room

Location

Stayed in July 2025