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  5. Reviews of Novotel Suites Wien City Donau

Reviews of Novotel Suites Wien City Donau 4 stars

Radingerstraße 2, 02. Leopoldstadt, 1020 Vienna, Austria

#133 of 397 hotels in Vienna

Guests' Choice

Review score

Based on 1359 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.6

  • Staff

    8.8

  • Value for money

    8.4

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 5 September 2025

    10
    Best choice for exploring and comfort stay
    • Leisure trip
    • Family with young children
    • Junior Suite with Sofa
    • Stayed 4 nights
    • Submitted via mobile

    Most convenient location at the best price and comfort. Would definitely stay here again. Nothing to complain about.

    Stayed in September 2025

  • Reviewed: 1 September 2025

    9.0
    In general it was what I have expected, good velue for money.
    • Leisure trip
    • Family with young children
    • Junior Suite with Sofa
    • Stayed 7 nights
    • Submitted via mobile

    The toilet was too small, though i liked that the toilet and bathroom were separate.

    The location is very close to uban so very convenient to be is several stops right in the center of Vienna. The room was clean.

    Stayed in July 2025

  • Reviewed: 22 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Suite with Sofa
    • Stayed 4 nights
    • Submitted via mobile

    Housekeeping

    Location, Staff, Breakfast varieties

    Stayed in August 2025

  • Reviewed: 22 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Twin Suite
    • Stayed 2 nights
    • Submitted via mobile

    Housekeeping

    Location, Staff, and Breakfast varieties.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite with Sofa
    • Stayed 2 nights
    • Submitted via mobile

    Excellent hotel, plenty of facilities. Right next to public transport so there was no need to use a personal vehicle for the city. Super friendly staff. Excellent meals and a very varied offer.

    Stayed in July 2025

  • Reviewed: 21 August 2025

    9.0
    It was relaxing
    • Leisure trip
    • Family with young children
    • Standard Suite with Sofa
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Rooms were clean and wide. The staff was friendly and helpful.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite with Sofa
    • Stayed 5 nights
    • Submitted via mobile

    We loved our stay at the Novotel Suites! The rooms were super comfortable and very stylish, and the location was excellent. We would definitely visit again! We would also like to express our gratitude to the amazing Bahareh at the reception, who helped us so much with an unfortunate incident we had with our car!! Thank you so much and see you soon!

    Stayed in August 2025

  • Reviewed: 18 August 2025

    9.0
    Quick stay for Prater visit
    • Leisure trip
    • Family with young children
    • Junior Suite with Sofa
    • Stayed 1 night

    Parking is bit pricey, but I was aware of that, so it was not a surprise.

    Good location close to Prater. Plentiful breakfast with machines for tosts and pancakes that amazed the kids. Access from the highway is quite OK, you don't need to spend much time in the local traffic. Also there is underground station if you prefer public transport.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior Suite with Sofa
    • Stayed 2 nights
    • Submitted via mobile

    The only minus i would say it is very crowded in the morning for breakfast the place to eat is small and i think in the winter it gets even worse when you cannot use the terace.

    Close to Prater and the subway station, nice rooms good options for families for short stays. Staff very firendly and helpfull

    Stayed in August 2025

  • Reviewed: 11 August 2025

    8.0
    Overall stay was ok. Value for money, 2 mins walk from metro, very good breakfast. Bathroom could be cleaner
    • Leisure trip
    • Family with young children
    • Junior Suite with Sofa
    • Stayed 7 nights
    • Submitted via mobile

    Room did not have any spoons. You had to order from the reception. Room phone did not work. There is a virtual assistant that you may order additional hotel amenities or chat with an agent. I ordered hangers and bathrobe via the virtual assistant but after few hours no one appeared to bring me my order. I had to chat and explicitly ask for my order to be completed. Although bathroom seemed to be clean, it had a very ugly smell. You should really do something about it. Staff did not wash all of the glasses or the dish in the room everyday. This was rather disappointing.

    Room size was the one we originally booked and it was quite spacious for a family with 2 small kids both under 10 years old. Very close to metro station. Hotel has a parking if you rent a car. Breakfast was quite good and despite being crowded the staff did their best to replenish food and have everything available. You may seat at the lobby or garden and have a drink to relax or order something to eat.

    Stayed in August 2025

  • Reviewed: 9 August 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Junior Twin Suite
    • Stayed 20 nights
    • Submitted via mobile

    The toilet being tiny felt like an airplane toilet.

    The staff were extremely helpful and the location was really good. Housekeeping was also very clean.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Suite with Sofa
    • Stayed 7 nights
    • Submitted via mobile

    room services to clean the rooms and toilet not good

    very nice

    Stayed in August 2025

  • Reviewed: 6 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite with Sofa
    • Stayed 2 nights
    • Submitted via mobile

    Very clean Hotel with an exceptional people . The Rezeption Lady Baharen was very nice , friendly and very helpfull . We want to thx her for her help and Service . Recomand

    Stayed in August 2025

  • Reviewed: 5 August 2025

    10
    We really had a good stay. It's one of the best hotel that we've been to!
    • Leisure trip
    • Family with young children
    • Junior Suite with Sofa
    • Stayed 4 nights
    • Submitted via mobile

    i think there's none

    very cozy and the food is great

    Stayed in August 2025

  • Reviewed: 4 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior Suite with Sofa
    • Stayed 2 nights
    • Submitted via mobile

    It would be better if the curtain between the beds was not see through. This would help with different bed times.

    Great! Very clean and well situated. The room was quiet and comfortable.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    8.0
    Very nice
    • Leisure trip
    • Family with young children
    • Junior Suite with Sofa
    • Stayed 6 nights
    • Submitted via mobile

    Toilet is separate from bathroom and it felt like a plane toilet so not very pleasant.

    Location. Breakfast. Beds.

    Stayed in August 2025

  • Reviewed: 30 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior Suite with Sofa
    • Stayed 3 nights
    • Submitted via mobile

    Walking distance from Prator Park. Underground car park (extra charge)

    Stayed in July 2025

  • Reviewed: 30 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite with Sofa
    • Stayed 1 night
    • Submitted via mobile

    Good location

    Stayed in July 2025

  • Reviewed: 26 July 2025

    9.0
    -
    • Leisure trip
    • Family with young children
    • Junior Suite with Sofa
    • Stayed 1 night
    • Submitted via mobile

    -

    Huge room for staying with kids, comfortable parking, good location.

    Stayed in July 2025

  • Reviewed: 26 July 2025

    10
    Very cosy
    • Leisure trip
    • Family with young children
    • Junior Suite with Sofa
    • Stayed 2 nights
    • Submitted via mobile

    Good location, at walking distance from Prater. Very clean, great breakfast.

    Stayed in July 2025

  • Reviewed: 25 July 2025

    10
    One night stay in Wien
    • Leisure trip
    • People with friends
    • Junior Suite with Sofa
    • Stayed 1 night
    • Submitted via mobile

    In and out of a garadge is a bit tricky.

    Everything was as described, great location, clean suite, has everythin you need for a longer stay in Wien to explore, friends or as a family visit to Wienna.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Suite with Sofa
    • Stayed 7 nights
    • Submitted via mobile

    The hotel is quite new, extra clean and comfortable. The housekeepers regularly visit and tidy your room even if you do not ask, which is nice to some degree. But the breakfast is quite expensive. I would not recommend anyone to have breakfast in the lobby, which is not spacious. There are mainstream stores such as Billa and Spar nearby. You can buy your stuff and have your breakfast in your room. The lobby is always quite noisy. Different from the other Novotel, which is just 2 stops away, this one provides you with more spacious rooms and cleaner as well as cozier environment. What else, they even have slippers and bothrobes in the rooms, running tap for drinking water. However, it is way cheaper.

    Stayed in July 2025

  • Reviewed: 23 July 2025

    8.0
    Very good
    • Family with young children
    • Junior Suite with Sofa
    • Stayed 4 nights
    • Submitted via mobile

    Clean, excellent location, it's our third time booked in same location. Metrostation stone throw.

    Stayed in June 2025

  • Reviewed: 21 July 2025

    8.0
    Very good family stay
    • Leisure trip
    • Family with young children
    • Junior Suite with Sofa
    • Stayed 3 nights
    • Submitted via mobile

    Few power outlets by the bed. USB A need to be updated.

    Spacious room, good location, small kitchen

    Stayed in July 2025

Showing 1 – 25

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