Reviews of Hotel Stubnerhof 3 stars
Kötschachtal 15, 5640 Bad Gastein, Austria

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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewEverything
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Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReally nice place even though it was a bit out of the center. Really good breakfast. Comfortable big room. Really relaxing hearing the water flowing from the river. Friendly staff.
Check in was a little not easy for no reason. I need to check-in online and get a code for the room. When we got there the room was occupied and we offered another room. No big trouble but really this online check-in is just not convenient when the hotel actually manages the rooms Also wifi was dead all evening. And cell connectivity is poor in the area.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewEverything is very nice, breakfast very delicious, beautiful Mountain View, nice parking spots.
Nothing, everything is very good.
Dear Kamile, we were delighted to have you with us and hope to see you again. Rgds Jan
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewLocation. Various walking/ biking tracks right out of the door, including great trail into town, 40 minutes. incredible views, with animal farm and waterfalls. Good Breakfast. Quiet ( we were there in low season)
They gave us old guest cards (for busses, spa and cable car) that were no longer valid. Internet problems—had to find the manager to resolve the second day.
Reviewed: 6 March 2025 · Stayed in March 2025
Verified reviewReviewed: 5 March 2025 · Stayed in March 2025
Verified reviewCozy hotel in a beautiful location with good food, but some minor issues Pros: Excellent, modern, and clean rooms. Everything feels new and well-maintained. Great location – not in the city itself, which is actually a plus. It's peaceful, with a beautiful mountain river nearby, creating a great atmosphere. Tasty food in the restaurant, though the menu is quite limited. Breakfast offers a wide selection, but it's better to come early – by the end of breakfast time, many items are already gone, and the choice becomes more limited. Cons: There was an initial issue with parking, but the staff quickly resolved it through the restaurant. If they had informed guests from the start that parking issues could be handled there, it would have been perfect. Overall: A very pleasant place with excellent rooms, good food, and a beautiful natural setting. Some minor organizational improvements could make the experience even better, but overall, it's a great stay.
Dear Mr. Viacheslav, thank you for your feedback and your experience. We are glad that you enjoyed your stay with us and that you appreciated the breakfast and the food of the restaurant and the location of the hotel. Regarding the organizational issues, we will review this matter to improve the comfort of our guests. We hope to welcome you again in the future! Sincerely, Stubnerhof team
Dear Mr. Viacheslav, thank you for your feedback and your experience. We are glad that you enjoyed your stay with us and that you appreciated the breakfast and the food of the restaurant and the location of the hotel. Regarding the organiza… Show more
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewIt was very clean and comfortable. The breakfast and dinner was nice.
Unfortunately there's no elevator.
Dear Mr. Maike, Thank you for your feedback and for sharing your experience. We are glad that you enjoyed your stay with us and that you appreciated our breakfasts and dinners. Regarding the elevator, we will review this matter to enhance the comfort of our guests. We hope to welcome you again in the future! Sincerely, Stubnerhof team
Dear Mr. Maike, Thank you for your feedback and for sharing your experience. We are glad that you enjoyed your stay with us and that you appreciated our breakfasts and dinners. Regarding the elevator, we will review this matter to enhance t… Show more
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewReviewed: 9 February 2025 · Stayed in February 2025
Verified reviewStaff!
PIN type locks
Dear Mr. Andrzej, Thank you for your feedback and for sharing your experience. We are glad that you enjoyed your stay with us and appreciated the efforts of our team. Regarding the PIN locks, we will review this matter to enhance the comfort of our guests. We hope to welcome you again in the future! Best regards, Team Stubnerhof
Dear Mr. Andrzej, Thank you for your feedback and for sharing your experience. We are glad that you enjoyed your stay with us and appreciated the efforts of our team. Regarding the PIN locks, we will review this matter to enhance the comfor… Show more
Reviewed: 10 September 2024 · Stayed in September 2024
Verified reviewAll
Not
Reviewed: 5 September 2024 · Stayed in September 2024
Verified reviewThis hotel is very recommended. It offers a good breakfast, clean and renovated rooms, and parking. You can take bus 555 to Bad Gastein or Bad Dorfgastein. You can also walk the Kaiser Wilhelm Promenade to the center of Bad Gaistein daily because the root starts literally near the hotel. Some people complain about the noise of the river next to the hotel, but the windows are soundproof, yet the sound of the river makes me sleep well in harmony with nature.
Dinner is OK, but there are limited options—the menu has two to three choices of each: soup, main dish, and dessert.
Reviewed: 4 September 2024 · Stayed in August 2024
Verified reviewThe view of the river and the mountain and very clean rooms
The noise of the fan and there is no coffee or tea in the room to drink.
Reviewed: 3 September 2024 · Stayed in August 2024
Verified reviewReviewed: 1 September 2024 · Stayed in September 2024
Verified reviewReviewed: 20 August 2024 · Stayed in August 2024
Verified reviewLocation
The river is VERY loud. Breakfast is the same every day and the choice is very limited.
Reviewed: 16 August 2024 · Stayed in August 2024
Verified reviewIt is excellent but it is a bit isolated from the city and good for mountains hikers. Also it has no elevator. Other than this the staff and facility is excellent
Reviewed: 15 August 2024 · Stayed in July 2024
Verified reviewReviewed: 12 August 2024 · Stayed in July 2024
Verified reviewReviewed: 1 August 2024 · Stayed in August 2024
Verified review