Reviews of EKONO By Leva Hotel Strasser 3 stars
Eggenberger Gurtel 11, Gries, 8020 Graz, Austria

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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewGreat location, super breakfast
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewSo noisy from car outside,we can't sleep
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe location and the breakfast was good
The parking spaces are limited
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewA handful of employees were genuinely polite and helpful.
I had some basic expectations based on the information provided about this hotel, but unfortunately, the experience fell well below that standard. The staff were, with a few exceptions, very mediocre—generally doing no more than the bare minimum. Only a handful of employees were genuinely polite and helpful. The breakfast service was poorly managed. The food stations were rarely replenished, and something essential was always missing, which made the whole breakfast feel neglected. The room itself was very disappointing. The air conditioning emitted a strong, unpleasant odor, making it uncomfortable to spend time inside. The room was also significantly smaller than advertised in the pictures, to the point that it felt almost misleading. In addition, noise from the hallway carried into the room throughout the night, which made sleeping extremely difficult. Beyond the room, the entire hotel carried a damp, musty smell—bordering on mold—which gave a general impression of poor cleanliness and lack of maintenance. Overall, this stay was far from the standard that one should reasonably expect, and I would not choose to stay here again.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewTerrible traffic noise outside all night
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewMold in the bathroom.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewIt was close to train station and main square
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewDirty rooms, no attention to the details, no fridge and or water bottles in the room. Very noisy roads nearby to the hotel.
Dear Massimo, Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. Please note that our hotel is located on a busy street and near the train station, so some road noise is generally expected, especially during the daytime. We appreciate your understanding in this regard. Your comments are invaluable to us, as they help us identify areas where we can improve and ensure a better experience for our guests. We truly appreciate your honesty and thank you for bringing these issues to our attention. We hope to have the opportunity to welcome you back in the future and provide a stay that meets your expectations. Kind regards, Reception EKONO by Leva Hotel Strasser
Dear Massimo, Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. Please note that our hotel is located on a busy street and near the train station, so some… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewWe stayed here for one night during our journey from the Netherlands to Bosnia. It was actually our second time at this hotel, as we had stayed here two years ago as well. The room was clean and tidy, though not luxurious – which is perfectly fine for this price range. The staff did not come across as very friendly to us. The hotel is located in a less attractive neighborhood, but after a 20-minute walk you reach the charming city center of Graz, with plenty of nice places to eat. For a short stopover this hotel is perfectly suitable, but for a longer stay I personally would not recommend it.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe Hotel is literally 2 mins walk from the main train station. Just cross the road and it's right there. The staff were polite ans friendly, the room was spacious, clean, comfortable and everything worked. Breakfast was quite good and there were good options for hot and cold choices.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation good for station and town. Good air conditioning. Iced water available at the bar.
Breakfast overpriced. No milk in the bedroom. Bedding too heavy for the time of year. Computer system slow delaying check in process. Staff a little ignorant and not friendly. Not all but certain ones.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewGreat breakfast
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewBreakfast was nice, good selection. The hotel is located very close to the central station, just a few minutes walk away. Very good sound isolation even when trucks were driving by.
The reception staff in the evening was incompetent in their job. When I came there, I had to wait 10 minutes for someone to show up. The receptionist calculated the city tax wrong and almost made me pay double, and couldn't answer anything properly about the parking. I requested the rooms to be close to each other, which I understand is not always possible, but having them on two different floors on opposite sides was not appreciated. The rooms are in dire need of a thorough dusting. I also found a dirty, used wet towel in my room, and the shower had some hair on the floor.
Dear Ms. Kivleniece, Thank you for taking the time to share your feedback with us. We are very sorry to hear that your stay did not meet your expectations and that you experienced some inconveniences. We sincerely apologize for the shortcomings at the reception. Additionally, we regret that the cleanliness of your room did not meet our standards. Your feedback is extremely important to us, as it helps us to continuously improve. We assure you that we will take appropriate measures in our cleaning and service procedures to prevent such incidents in the future. We sincerely hope to have the opportunity to restore your confidence in us during a future visit, and we would be delighted to welcome you again. Kind regards, Ram / Reception EKONO by Leva Hotel Strasser
Dear Ms. Kivleniece, Thank you for taking the time to share your feedback with us. We are very sorry to hear that your stay did not meet your expectations and that you experienced some inconveniences. We sincerely apologize for the shortc… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewNice, convenient and super clean Hotel, quite close to the city center, very good breakfast. Hotel parking outside at a pretty fair price. The staff at both the reception and the breakfast was very welcoming, warmly nice and helpful.
The mattress (at least the part were I slept) was a little bit sagging and not really comfortable. The "makeup the room" sign was missing and so the room has not been tidied up. (we remained only two nights, so not a big problem).
Dear Frederico, thank you for the encouraging feedback. We will ensure that the "make up the room" sign is available in every room.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified review