Reviews of Mountains Hotel

Breakfast was very good. The staff was extremely helpful with parking.

Line at check in and out.

Great location, beautiful views, good facilities but not all working ( outside hot tub not working and the jets in the inside jacuzzi are not working), nice room but right over the main road so a bit noisy from cars passing. Good breakfast and half board. A lot of activities outside for couples and families. Dogs not allowed in restaurant, but ok in the room.

Close proximity to the center of the village, nice view

Breakfast seating - the part of the breakfast area with the good view was completely closed due to reservations put on the table with only 20% of tables taken. We asked if we could get a table and were reclined. Tried to get a reservation for the next day - declined by staff telling us that everything was reserved for the next day as well. I think this system needs a very serious review. Parking - we chose the hotel to do daily excursions with our car as plentiful parking was promised. Not a chance to get a vacant spot after 16:00. we had to park quite some distance away-if you intend to use the hotel as a base for excursions by car it is completely unsuitable. The cleaning service - it did not exchange towels even those put on the floor. The bath did not get a proper cleaning.

Two waterpools (indoor and outdoor), sauna, central location, garage, brilliant breakfast

No slippers provided by the hotel

Was ok

To small number of parking places, sauna and jacuzzi didn’t work properly

The hotel was clean, modern and welcoming. The room was functional with lovely little balcony with view over the mountains. Staff were always friendly and helpful. Spa and pool area well maintained and clean. Warm temperatures of pool allowed for use of the outdoor pool even when cloudy and cooler temperatures. Nice breakfast buffet and nice food in the evenings.

The quality of the food was good but the choice of same three menus for the kids in the evening for a weeks stay wasn’t great. They had nuggets or schnitzel and chips every evening with no vegetables included. For the adults, the food was nice but same vegetables for 4 days before a change.

Friendly staff, easy parking, comfortable

Pool area, gym, breakfast and location

Leisure facilities excellent Staff helpful and professional

Free parking but a difficult location from which to join the highway.

The facilities were great. Breakfast and dinner was soo good and absolutely worth the price.

Very much

No ac on hot days

The whole experience was excellent.

The location is excellent, and was the best part of the trip. The hotel in general looked okay. And mostly the staff were friendly and helpful. However there is a lot of bad that I will cover below. There is a 2000 character limit, and so I will post my full review on google.

This hotel has significant issues that persist despite numerous reviews highlighting the same problems. Reception acknowledges complaints but nothing changes, and was not offered any discount. The room looked very different from the photos. 1.Bed: Advertised as double but was two singles pushed together. Hard edges made sleep impossible as I'd roll onto them. Reception claimed this was mentioned on booking page - it wasn't. 2.Noise: Constant hum all night, possibly from spa/extraction fan. Even earplugs couldn't block it. Reception said "I know what you're talking about" but offered no solution. 3.Temperature: Room incredibly hot despite heaters off and window open. Must have been 30+ degrees - unbearable for sleeping. 4.Cleanliness: Initially appeared okay but revealed disgusting issues. Shower walls covered in grey dust avalanche when rinsed. Found old socks behind nightstand. Towel had hair that went in my mouth first use. Fridge stank. 5.Food: Breakfast basic buffet, cooked items poor from sitting in hot holds. Window tables all "reserved" - some guests apparently more important. Dinner awful - currywurst fried to death, couldn't cut it. Lasagne tasted of absolutely nothing. Only dessert decent but clearly not made on-site. 6.Other annoyances: Pre-requested hairdryer diffuser (confirmed possible) - told unavailable on arrival, then found one that didn't fit. Promised massage list never sent, no availability on-site after uncomfortable nights. Breakfast music featured explicit rap about "slts and btches" - hardly appropriate morning listening.

The spa was really nice and the location was really beautiful

The room wasnt like the pictures, it was rather old and slightly run down. Also i requested a Kettle in the room and was told ithey would arrange this but it didnt happen

A great Hotel, a great experience. We will definetely come back.

Nothing

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