Krapfstraße 6, 5710 Kaprun, Austria
#22 of 25 hotels in Kaprun
Guests' ChoiceBased on 46 hotel reviews
8.1Cleanliness
8.4
Comfort
8.3
Location
8.6
Facilities
8.0
Staff
8.8
Value for money
8.2
Free WiFi
8.3
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Showing 1 – 25
Reviewed: 2 August 2025
Stephanie
United StatesA little worn down and not as clean as other hotels for the price and seems silly to charge for parking if not using the garage. We wanted to have breakfast in the sun room but it had been reserved for all the bus people which was disappointing.
Nice to have a balcony and a pool. Near the Brilla grocery store. Know that this hotel caters to buses of all inclusive people. There is no bar or coffee for guests who do not do all inclusive and you may have to drive to restaurants. We did have breakfast included which was nice but unfortunately came to eat right when a whole bus load of people were there and had to wait in line for food which was weird. Good for a night but not comfortable overall for us.
Stayed in August 2025
Reviewed: 12 May 2025
Tomas
Czech RepublicParking fee around 9€/night even when it’s only open air parking and half of the parking lot was free. It seems in the high season, it’s even more expensive - like 18 €/night
Location - 10 minutes walk to the downtown, good breakfast, coffee / tea available 24/7 in lobby
Stayed in May 2025
Reviewed: 19 April 2025
Saadat
Czech RepublicShort interval for lunch, only 1 type of food served.
Great pool, very new. The whole property was recently renovated and had a pleasant interior.
Stayed in April 2025
Reviewed: 2 November 2024
Mykola
AustraliaDecent sized suites, awesome breakfast, friendly and very professional staff at lobby, ample parking.
Stayed in August 2024
Reviewed: 29 October 2024
Samya
United KingdomOnly wished the room had a view.
Good place, great food.
Stayed in October 2024
Reviewed: 29 October 2024
Philipp
AustriaBreakfast was very nice big selection
Stayed in October 2024
Reviewed: 28 October 2024
Simona
SloveniaSauna have not Ruhe zimmer.
Good location, very nice staff
Stayed in October 2024
Reviewed: 24 October 2024
Ancuta
RomaniaDinner was a bit weird, it wasn’t bad or anything, just weird choices of food. The water from the pool was cold, couldn’t even get in to take a swim.
I really liked the staff, they were great.
Stayed in October 2024
Reviewed: 12 August 2024
Stijn
Austriathe rooms could be a bit more clean. (a bit more vacuum cleaning under the bed would already do it). bathroom though was very clean
the price/value was perfect. good location for day trips, enough space in the rooms. very good basics standards with a fair and rich offer of foods and drinks. friendly and helpful staff. clean pool and sauna area.
Stayed in August 2024
Reviewed: 13 June 2024
Jan
Czech RepublicEverything fine. There was a hottub in the bathroom - which is unusual.. but OK..
Got a last minute free upgrade on booking site, so we had all - inclusive meals for the price of breakfast. So that was excellent deal. All inclusive is including beer, wine, even some alcoholic spirits.. Meals were tasty,lot of healthy food was there. Motorbikes were parked in the garage for free
Stayed in June 2024
Reviewed: 23 May 2024
Zeev
IsraelExcellent price, excellent value for the price
Stayed in May 2024
Reviewed: 1 March 2024
Gábor
HungaryRestaurant was crowded, guests made a big mess.
Good selection of breakfast and dinner. Wellness was nice, including sauna and small pool.
Stayed in March 2024
Reviewed: 18 February 2024
Anna
Czech RepublicThe restaurant was crowded with people queuing for breakfast and dinner alike.
The rooms are spacious and clean, our room had a terrace with a table and chairs. We liked the all inclusive option with drinks available all day long. The food was plentiful and of very good quality, with enough choices for vegetarians.
Stayed in February 2024
Reviewed: 18 February 2023
Nicholas
GermanyIncluded wine - served from tap. Fruit at breakfast was quickly depleted. Dinner menu could have been more local.
Good location for ski bus, sauna facilities, hot chocolate and coffees in the lobby, generous room with balcony, good and varied dinner.
Stayed in February 2023
Reviewed: 30 January 2023
Alex
Czech Republic- the hotel reception and all hallways are in very old and sterile design which does not go with the alps style, first impresition was really bad, like hospital not a hotel - also room has only limited number of wardrobes which with all the skiing stuff is limiting, the room ware nothing special but would somehow acomodate our needs - staff vere OK, but not really communicative or excellent, this is definetely mass style hotel, where they manage a lot of guests with minumum number of staff but still maintains the reasonable level of overall servis - if you are used to high level of service and high level of design do not go there, if you are pragmatic and you go especially for skiing you migh have a very good skiing holiday there - value for money is a big question here, but to be fair I do not have so much comparision data - they do not pay enough attention to detail / water tank in wellness was very often empty, missing/broken hooks in sauna area, etc.
- we enjoyed food a lot (mostly it was delicious, ocasoinally OK, but never bad), both breakfast and dinner vere great - beer and reasonable wine part of halfboard package -70 metres to skibus stop from the hotel and 5 minutes by skibus to Maiskogel Bahn (skibus is free) which is perfect - skiroom sufficient - wellnes was great (big steam sauna and reasonably big pool, also there are three more saunas, although finish sauna was really small just 2 people would fit in)
Stayed in January 2023
Reviewed: 26 July 2025
Mia
FinlandGreat breakfast and a very nice room, all at a perfect location.
Stayed in July 2025
Reviewed: 19 July 2025
Nikos
GreeceGreat staff - very helpful lady in the reception, who managed to cover all our needs. The hotel is in a great location, the breakfast/dinner was great. The room was very cozy, nice and clean. There is an underground and safe parking at an additional cost.
Stayed in July 2025
Reviewed: 14 June 2025
Ioana
RomaniaEverything
Stayed in June 2025
Reviewed: 18 May 2025
Tamas
SwedenEverything
Stayed in May 2025
Reviewed: 23 August 2024
Robert
United KingdomNo negatives from me.
Excellent accommodation set in a fantastic location. Staff were wonderful, and the food was exceptional. We will definitely plan a longer stay next time. Garage parking facilities are also on site, which, as we were a group of motorcyclists, it was nice to know the bikes were securely parked.
Stayed in August 2024
Reviewed: 25 July 2024
Khaled_almousawi
KuwaitEverything is good and the staff is nice and friendly. I enjoyed it very much. I will come back to you again
Stayed in July 2024
Reviewed: 21 May 2024
Tamas
SwedenEverything were perfect Room, cleanliness , breakfast, coffe Maschine, friendly and helpful staff
Stayed in May 2024
Reviewed: 20 March 2023
Wendy
NetherlandsNothing
Spacious rooms, comfy beds and the buffet was tasty.
Stayed in March 2023
Reviewed: 16 February 2023
Lyudmila
United Kingdomall perfect
big family room with 2 bathrooms. Great variety and choice of food from local cuisine. Very friendly staff
Stayed in February 2023
Showing 1 – 25
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