Reviews of AlpenParks Hotel & Apartment Sonnleiten 4 stars

Great view and lots of space in the apartment

Beautiful property, high standard of fixtures and fittings, comfortable, welcoming, nice location and amazing amazing amazing views!

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Good location, stunning views, super-friendly and helpful staff. Everywhere exceptionally clean. Food outstanding!

Nothing

Pet friendly. Great food. Super Clean

The pool could be larger

Hotel facilities and staff were superb , go out of their way to ensure you have a brilliant stay, we had an issue with bike and staff solved it to ensure could go out next day, staff very friendly

Nothing

the swimming pool is rather a relax pool a sit is too small. but it was compensated by Sauna in the apartment :-)

Breakfast variety was good. Hotel is a little out of the way from the centre, 10 minutes walk, but it’s easy to ski in and out of.

Great apartment - very spacious and comfy and lovely hotel. Greta access to ski slope

Slightly further out of town than realised

The Hotel Alpen Park Hotel residence is literary GREAT and top located next ot the slope! Lovely place to stay, we walked 5-7 min to the 'action' and for a few euro's up any time with a taxi which are all over. Breakfast was top, check in check out lift passes and all others excellent and super smooth! Big thanks to the Management!! we stayed at room 202 which was aprox 85sqm with two bedrooms, a great living and kitchen area, sauna and three bathrooms plus had a great patio and loved it! As for the slopes: Any beginner can start here, the lifts and slopes are easy and wide, beautiful and here is everything for every level :) On top of Katschberg2 Lift a great place to have lunch and Apre Ski at the Montana Royal.. reserve your table for high season with Pascal! He is the guy.

n/a

Very little

I do not recommend, nice apartments BUT too far out of the town and it’s not a realistic walk home with ski gear on so we ended up getting taxis most of the time at €20 each way. !!!! We had a really unpleasant experience with the manager/owner of the hotel who shouted at me in front of my young children and wife for cancelling a dinner reservation 2 hours before our time slot. My children for the rest of the vacation were scared to go near the restaurant as the “scary man” might start shouting at us again. There is absolutely no excuse for this man’s behaviour towards us and I did expect him to apologise later in the week but that was not forthcoming. I did raise this with reception but this man is the owner so there is nothing they could do. He obviously runs this hotel with fear. Restaurant is not great either the food is well below the standard you would expect. We complained about a meal on the first night and nothing was done to fix or replace as the kitchen was too busy to fix. I was then charged for the food we did not eat. I did raise concerns at reception but the ! There are so many better restaurants in Saalbach with great customer service the restaurant. Breakfast is also not great and the fruit looks like it is days old and keeps getting brought out day after day. The restaurant waiting staff were pleasant but I felt they hadn’t been trained well and seemed unaware of allergies. We ordered food for our son with allergies but didn’t feel confident the message had been passed on to the chef. Every other restaurant we visited in the town was great so this place is obviously not the norm for the area. The reception staff seem unwilling to recommend any restaurants in the village, I’m not too sure why this is so we just tried a few and were not disappointed with any of them. The pool in the hotel is barely warm enough and we only went in once. As it was too cold to enjoy. And there are no facilities around the pool just a wooden deck.

Close to center - steep walking way only 10 min. Alternative way 20 min. Good view. Room size ok and all fresh and new. Provided also a starter package for dishwasher etc. Simple quick check in and lovely breakfast. Had one dinner there and was absolutely ok. Joker card included which provides many opportunities. Was also able to postpone my arrival due to incident which was very much appreciated. Quiet surrounding and hotel.

Beds were rather hard. Coffee from Coffee machine at breakfast was not good - filter coffee not available any longer. Staffbhelped out with instant coffee. Recommend to offer regular filter coffee.

Beautiful rooms, very friendly staff, great sauna in the room, fantastic views, good location

Nice staff and property

Mattress were not comfortable Location was not close to ski schools and property organised shuttle services and sometime acted funny about offering these services Only one restaurant so limited food spread

Ideal location.

Nothing to dislike

Great location with views, modern, clean, spacious and stylish apartment. Stunning breakfast room with plenty of choices.