Reviews of HOTEL SONNBLICK Kaprun, Salzburg - including Summer Card 4 stars
Schloßstraße 14, 5710 Kaprun, Austria
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Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe hostess was very helpful and kind. I liked the location of the hotel as it is close to all services. There is also private parking available at the hotel and it is free.
I booked in August and honestly the weather was a bit hot most of the time but there was no air conditioning or refrigerator in the rooms.
Thank you so much for your warm recommendation – we’re truly happy to hear that you would choose to stay with us again if you return to Kaprun! We’re especially pleased that you felt well taken care of and enjoyed our central location and the free private parking. Regarding your comment: we are aware that August can bring warmer days. However, for environmental reasons, we have deliberately chosen not to install air conditioning in the rooms and instead provide fans. Refrigerators are available free of charge upon request and can be placed in the rooms at any time. Yours Family Muxel-Rexeisen & the Team of Hotel Sonnblick
Thank you so much for your warm recommendation – we’re truly happy to hear that you would choose to stay with us again if you return to Kaprun! We’re especially pleased that you felt well taken care of and enjoyed our central location and … Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGreat location in the center, close to most activities and daily needs. also a wonderful hostess, who is very kind and helpful.
Thank you so much for your lovely feedback, Omar! We're delighted that you appreciated the central location close to all activities and daily essentials. It's also wonderful to hear that you felt well cared for by our warm and helpful host. Yours Family Muxel-Rexeisen & the Team of Hotel Sonnblick
Thank you so much for your lovely feedback, Omar! We're delighted that you appreciated the central location close to all activities and daily essentials. It's also wonderful to hear that you felt well cared for by our warm and helpf… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewLocation was good and parking was free which is a good thing also its a great experience reception ladies were very friendly and very helpful and upgraded our room thanks a lot
No coffee in the rooms or kettle no tissue very small towels.. noise can be heard Easley from who stays above footsteps any movement that was really annoying and late time too no considerations.. no AC only electric fan only it was very hot in the room
Thank you very much for your kind words and detailed feedback, Ali! We're delighted that you enjoyed the great location, the cleanliness, and the free parking. It’s also wonderful to hear that our front desk team made a positive impression and could upgrade your room – thank you for your appreciation! To clarify a few points: all our rooms are equipped with complimentary cosmetic tissues, and we provide towels in various sizes. Water kettles are available free of charge upon request and also accessible at any time in the reception area. For sustainability reasons, we do not have air conditioning, but each room is equipped with an electric fan. We're sorry to hear that the room felt too warm and noisy – had we known about the issue during your stay, we would have gladly offered you a room change to ensure your comfort. Yours Family Muxel-Rexeisen & the Team of Hotel Sonnblick
Thank you very much for your kind words and detailed feedback, Ali! We're delighted that you enjoyed the great location, the cleanliness, and the free parking. It’s also wonderful to hear that our front desk team made a positive impres… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe room was spacious and had an amazing view
Nothing
Thank you very much for your kind words, Saqer! We're delighted that you enjoyed the spacious room and the fantastic view – that’s exactly what we love to offer our guests. Yours Family Muxel-Rexeisen & the Team of Hotel Sonnblick
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewIt was amazing and the staff were politely
Nothing
Thank you so much for your kind words, Salman! We’re delighted that you had a fantastic stay and appreciated our polite staff. Yours Family Muxel-Rexeisen & the Team of Hotel Sonnblick
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewFriendly staff Breakfast is delicious Location is great
Thank you, Hamzah! Friendly staff, delicious breakfast, and a great location – we're happy you enjoyed your stay and hope to welcome you back soon! Yours Family Muxel-Rexeisen & the Team of Hotel Sonnblick
Reviewed: 16 May 2025 · Stayed in April 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewLocation is perfect Very clean Shataf in the toilet Room is big The staff are friendly and helpful
No A/C ( only fan ) No fridge No coffee machine inside the room (Only in reception with fees)
Thank you for your feedback, Abdulaziz! We’re glad you enjoyed our perfect location, cleanliness, and friendly staff. We appreciate your comments about the room amenities and will take them into account for future improvements. We hope to welcome you again soon! Yours Family Muxel-Rexeisen & the Team of Hotel Sonnblick
Thank you for your feedback, Abdulaziz! We’re glad you enjoyed our perfect location, cleanliness, and friendly staff. We appreciate your comments about the room amenities and will take them into account for future improvements. We hope to… Show more
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 28 February 2025 · Stayed in February 2025
Verified reviewReviewed: 19 February 2025 · Stayed in January 2025
Verified reviewReviewed: 9 February 2025 · Stayed in February 2025
Verified reviewThe staff were great, couldn't do more for us. Perfect location for skiing, about a 5 minute walk from the main lift and less into the town and the array of bars and restaurants. Great breakfast with a huge range of options, you won't go hungry. We didn't have dinner there but sure that would also be good. Good cakes and snacks at 3pm which was welcome after a day on the hill. Special thanks to Tommy on the bar, we kept him busy and he did his best to accommodate our music choices.
I can not think of anything I didn't like.
Thank you so much for your fantastic review, Richard! We're thrilled to hear that our staff made your stay memorable and that the location was perfect for your group, with easy access to both the ski lifts and the city center. It's great to know you enjoyed the breakfast with its wide selection and the delicious cakes and snacks in the afternoon. A special thank you to Tommy at the bar for making your experience even better – we're glad he could accommodate your music requests! We're delighted that everything met your expectations, and we look forward to welcoming you again in the future! Yours Family Muxel-Rexeisen & the Team of Hotel Sonnblick
Thank you so much for your fantastic review, Richard! We're thrilled to hear that our staff made your stay memorable and that the location was perfect for your group, with easy access to both the ski lifts and the city center. It's… Show more
Reviewed: 1 February 2025 · Stayed in February 2025
Verified reviewFabulous hotel with good facilities and in a perfect location for ski lift and the village. We didn’t have breakfast at the hotel because it was expensive at 25 euros per person per day, when we only eat a very small breakfast on a morning. However the restaurant did look very nice. We ate in there for evening meal once. Plus other members of our party ordered pizzas to the room which were great and good value. I would recommend the hotel.
Thank you for your fantastic review, Jeanette! We’re happy to hear that you enjoyed our hotel, its great amenities, and the perfect location close to the ski lift and the village. We understand your concern about the breakfast price, but we're glad you found the restaurant beautiful. It's great that you enjoyed your dinner and the pizza that other guests ordered to their rooms. We truly appreciate your recommendation and hope to welcome you back soon!# Yours Family Muxel-Rexeisen & the Team of Hotel Sonnblick
Thank you for your fantastic review, Jeanette! We’re happy to hear that you enjoyed our hotel, its great amenities, and the perfect location close to the ski lift and the village. We understand your concern about the breakfast price, but … Show more
Reviewed: 28 January 2025 · Stayed in January 2025
Verified reviewBreakfast in the hotel was good and all staff members were extremely polite and helpful. Walking to the ski rental building and ski lift was a short 5-10 min walk. We will definately look to make a reservation in Hotel Sonnblick the next time we go skiing in Kaprun.
Nothing.
Thank you for your wonderful review, Darren! We're delighted to hear that you enjoyed your stay, our breakfast, and the convenient location. It’s great to know our team made you feel welcome. We look forward to hosting you again on your next ski holiday in Kaprun! Yours Family Muxel-Rexeisen & the Team of Hotel Sonnblick
Thank you for your wonderful review, Darren! We're delighted to hear that you enjoyed your stay, our breakfast, and the convenient location. It’s great to know our team made you feel welcome. We look forward to hosting you again on yo… Show more
Reviewed: 12 January 2025 · Stayed in January 2025
Verified reviewReviewed: 9 January 2025 · Stayed in January 2025
Verified reviewReviewed: 17 December 2024 · Stayed in December 2024
Verified reviewLocation is amazing
for 3 nights of stay, the room was not cleaned at all, when we came in the evening, the window was open, so the cold was setting in, so we had to sleep in a cold room. Also, we booked a room with a separate bed, and in the end got a room with a double bed.
Thank you very much for your feedback, Faruk! We’re glad to hear that you appreciated our excellent location. Regarding the room cleaning, we’d like to clarify that all guests receive information at check-in about the "Please Clean" signs available in every room. Guests simply need to hang the sign outside the door to request a cleaning service. This information is also provided inside the room. As for the room temperature, each room is equipped with a tablet that allows guests to easily control the heating system, ensuring the room can be warmed up quickly and comfortably. We sincerely apologize for the mix-up with the bed arrangement. If we had been informed during your stay, we would have been more than happy to address this immediately and arrange separate beds for you. We appreciate your comments and hope to welcome you back in the future for an even more enjoyable experience. Yours Family Muxel-Rexeisen & the Team of Hotel Sonnblick
Thank you very much for your feedback, Faruk! We’re glad to hear that you appreciated our excellent location. Regarding the room cleaning, we’d like to clarify that all guests receive information at check-in about the "Please Clean&q… Show more
Reviewed: 16 December 2024 · Stayed in December 2024
Verified reviewReviewed: 14 December 2024 · Stayed in December 2024
Verified reviewnew hotel with spacious rooms, fantastic view ! really enjoyed heated pool, staff at the reception was extremely professional and helful.
stay was too short!
Thank you for your fantastic feedback, Vaida! We’re thrilled that you enjoyed our perfect location, modern design, spacious rooms, and stunning views. It’s wonderful to hear that you appreciated the heated pool and found our reception staff professional and helpful. We agree - your stay was too short! We hope to welcome you back soon for a longer visit, Yours Family Muxel-Rexeisen & the Team of Hotel Sonnblick
Thank you for your fantastic feedback, Vaida! We’re thrilled that you enjoyed our perfect location, modern design, spacious rooms, and stunning views. It’s wonderful to hear that you appreciated the heated pool and found our reception staf… Show more
Reviewed: 6 December 2024 · Stayed in December 2024
Verified reviewLoved the space the cleanliness and the location. Olivia at the front desk was amazing and very helpful.
Thank you for your wonderful feedback, Adele! We’re thrilled to hear that you enjoyed the cleanliness, spaciousness, and convenient location of our hotel. A special thank you for highlighting Livia’s helpfulness – we’ll be sure to pass on your kind words to her. We look forward to welcoming you and your family back to Kaprun soon, Yours Family Muxel-Rexeisen & the Team of Hotel Sonnblick
Thank you for your wonderful feedback, Adele! We’re thrilled to hear that you enjoyed the cleanliness, spaciousness, and convenient location of our hotel. A special thank you for highlighting Livia’s helpfulness – we’ll be sure to pass o… Show more
Reviewed: 24 November 2024 · Stayed in November 2024
Verified reviewThank you for your kind words, Janette! We’re delighted to hear that our staff’s friendliness and helpfulness made a positive impression on you. Your feedback motivates us to continue delivering exceptional service. We hope to welcome you back soon, Yours Family Muxel-Rexeisen & the Team of Hotel Sonnblick
Thank you for your kind words, Janette! We’re delighted to hear that our staff’s friendliness and helpfulness made a positive impression on you. Your feedback motivates us to continue delivering exceptional service. We hope to welcome you… Show more