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Reviews of smartHOTEL

Kirchplatz 2, 5632 Dorfgastein, Austria

#7 of 8 hotels in Dorfgastein

Guests' Choice

Review Score

Based on 31 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    8.6

  • Free Wifi

    9.5

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Showing 1 - 25

  • Reviewed: June 26, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    It felt a bit impersonal, with no sense of family or local hospitality. The ramp down to the bike storage was incredibly steep. We did not risk our e-bikes sliding out of control, so we had to leave them on the street overnight.

    Lovely village with a couple of restaurants to choose for dinner. Excellent breakfast! Good sized bedroom with a balcony and a couple of chairs.

    Stayed in June 2025

  • Reviewed: October 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel location is directly by the church which starts ringing the bells at 7 o clock at the morning and then every 15 minutes for the whole day, closed windows didn't help at all. Room was not cleaned too good. We found empty bottle on the balcony and stains in bathroom floor and toilet. The beds were very soft and we got back pain after those two nights. Moving heavy bikes to and from basement could be as well better organized.

    We've arrived before check-in time and our room was already prepared and we could get the keys. Very friendly Staff. Hotel has nice Sauna and room for ski and bikes. Breakfast reach with big choice of food. The elevator in the hotel is also a great convenience.

    Stayed in October 2024

  • Reviewed: March 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Small Comfort Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    the room furniture was old you have to pay extra if you are bringing a pet

    perfect location, right in the city center

    Stayed in January 2024

  • Reviewed: January 17, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Hotel is located very close to ski lift (6-7 minutes by foot or just 2 minutes by local village bus which goes every 15 minutes), they provide rich breakfast with real Italian coffee, sauna and infrared cabin is included in accommodation rate which gives full relaxation after skiing. Modern and stylish design of the rooms and hotel in light colours with bright accents let to feel energised and powerful. Helpful and charming personnel ready to assist with every quest requests. Highly recommended to visit and feel Austrian hospitality.

    Stayed in January 2024

  • Reviewed: August 18, 2023

    9.0
    Spontaneuos, unforgettable stay on the way home from Dolomites - GrossGlockner road nearby
    • Leisure trip
    • Family with young children
    • Large Comfort Double Room with Balcony
    • Stayed 1 night

    The parking is not guaranteed and you can end up driving around in search of the spot by the street. The church bell tower neighbourhood can have its fans for the easy central location pointer;) and antagonists, for the daily 7AM rather loud concerts;)

    The hotel was offering a great price as compared to different places available nearby (mid-Aug'2023). We picked it for the 2+2 family Summer 2-day stay for the tour to the GrossGlockner High Alps Road and therefore the location was perfect. Two wow's! happened: one for the free nearby Aquapark (Solarbad Gastein) access coupons and the other one for the rich breakfasts with regional specialties. The staff were also very kind, helpful and communicative - thank you:) The room was well designed (I mean simple but nice looking, design-wise), had access to wooden balcony providing beautiful views to the area and was quite modern and clean - no flaws, rather standard +. Despite only 3 floors the hotel provides spacious elevator. There is water with citrus available free of charge for the thirsty guests, by the reception. Lobby and the restaurant design is really welcoming and favourable. There is wifi available but we had no time to take advantage of it - due to being hungry to walk around the village and dip into its aura. I saw ski-storage room for the Winter visits, too, and there was a spa facilities which we did not have a long enough stay to take advantage of - but they existed. Besides, beautiful and super-clean shared toilets on the underground floor.

    Stayed in August 2023

  • Reviewed: August 5, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The most beautiful place, a corner of heaven, everything superlative, staff, cleanliness, absolutely everything was extraordinary. We will return here soon, it is a magnificent landscape. The hosts are super welcoming and kind. I highly recommend.7 stars plus

    Stayed in August 2023

  • Reviewed: June 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Small Comfort Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Awesome staff!

    Stayed in June 2023

  • Reviewed: May 30, 2023

    9.0
    great location
    • Leisure trip
    • Family with young children
    • Large Comfort Double Room with Balcony
    • Stayed 1 night

    We'd appreciate if breakfast would start a bit earlier since we have early roaming toddlers and the coffee would have been of far better quality.

    lovely breakfast in a stunning room, hotel was easy to find on a beautiful location, nice and cosy room. We got the family suit for 4 people, it was enough for one night's sleep.. There's free parking around the corner of the hotel. The hotel cooperates with the local Thermal spa Felsentherme and you can buy discounted tickets, they even provide the towels for the spa :) Not bad at all

    Stayed in May 2023

  • Reviewed: January 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night

    Contemporary design works great in common areas, but is not ideal for the rooms. Very soft and low quality mattress.

    Nice location in the village centre, hotel is modern but still blends in well. Room was spotless clean. Great breakfast and very helpful staff.

    Stayed in January 2023

  • Reviewed: September 10, 2022

    9.0
    all together it was a pleasant stay I wish we could stay more
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    parking around the hotel is limited, but we just parked next to it and all was ok. my son had to sleep between us in the bed, he didn’t have a separate bed and I mentioned we are 3 in my booking but we were fine, we slept good.

    surrounding nature is beautiful, lovely little town. breakfast was excellent. place is clean, modern inside. mattress of the bed was very comfortable.

    Stayed in August 2022

  • Reviewed: December 29, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Small Comfort Double Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Dinner does not worth for the price 27e

    Stayed in December 2023

  • Reviewed: June 11, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Small Comfort Double Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    dinner was served in another place, not in the hotel at is was mentioned at the time we've made the reservation. the food was good, but we didn't have many options to choose from.

    the view

    Stayed in June 2023

  • Reviewed: June 11, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Small Comfort Double Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    the fact that the dinner is served in another place, with few options to choose from

    cleaning and the view

    Stayed in June 2023

  • Reviewed: February 21, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Small Comfort Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: February 4, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 6 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: October 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: June 6, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Small Comfort Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: June 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Small Comfort Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: May 3, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Small Comfort Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: March 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Small Comfort Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: March 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: March 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Balcony
    • Stayed 4 nights

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: February 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: September 1, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2023

Showing 1 - 25

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