Reviews of Schlosspark Mauerbach - Adults only This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Herzog-Friedrich-Platz 1, 3001 Mauerbach, Austria
#3 of 3 hotels in Mauerbach
Guests' ChoiceReview Score
Based on 24 hotel reviews
8.5Score breakdown
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Cleanliness
9.1
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Comfort
9.3
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Location
9.2
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Facilities
8.9
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Staff
9.1
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Value for money
7.8
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Free Wifi
7.0
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Showing 1 - 24
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Reviewed: July 4, 2025
Loz
United Kingdom3 Reviews7.0“Outside Vienna centre and a good place to utilise outdoor spaces to relax when not sightseeing”- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 4 nights
Its a bit like a seminar hotel with a spa attached so it is geared more for corporates than individuals
Everything is good here and I particularly like the outdoor spaces, spa which you do not get nearer the centre of Vienna
Stayed in June 2025
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Reviewed: December 4, 2024
Tatiana
Denmark20 Reviews13 helpful votes9.0“Relaxing weekend in SPA”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Might be challenging to access without a car. We used a taxi towards the hotel and a bus + train on our way back.
SPA and related services, food options and nature in the surroundings!
Stayed in November 2024
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Reviewed: July 8, 2024
Nikola
Czech Republic34 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 3 nights
prices
nice room, nice hotel
Stayed in July 2024
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Reviewed: February 22, 2024
Jure
Slovenia1 review9.0Wonderful- • Business trip
- • Solo traveler
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
WiFi not connecting!
Stayed in February 2024
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Reviewed: September 17, 2023
Joecoie
Ireland13 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
The set meal choices were limited
Spa & relaxation areas were very nice & very clean.
Stayed in August 2023
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Reviewed: August 3, 2023
Bachir
Austria13 Reviews1 helpful vote9.0“A gem in the middle of the Vienna woods”- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 1 night
N/A
Spa, Suite
Stayed in July 2023
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Reviewed: January 10, 2023
Anna
Austria20 Reviews7 helpful votes7.0“Saunas wonderful, the rest not so much..”- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 1 night
- • Submitted from a mobile device
Our room was not clean (dust on decorative vases and surfaces, some nut shells on the floor). One of the bathrobes had a brown stain around back area... Horrifying during romantic anniversary weekend to be honest. Shower made funny noises (rusty inside may be?). Dinner was romantic, but food was average for such a fancy location. All in all, it's ok, but we paid too much for value we got and have very mixed emotions (not just romantic memories), which is a shame.
Saunas were great, area was green and nature was beautiful. We enjoyed little afternoon snack bar. The room was beautiful as well and beds were comfortable. The best was sauna with window to the forest, so romantic!
Stayed in October 2022
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Reviewed: July 11, 2024
Viktorija
Cyprus1 review1.0“Terrible experience…”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Terrible experience I had as pregnant woman! We were not informed about AC switching off in the night time …As per email from booking.com we booked Deluxe double room fully Air conditioned. It was a very hot day in Vienna with temperatures exceeding 30 degrees Celsius. We went to sleep around 22:00, but around 00:00 - 00:30, the AC switched off automatically, making it impossible to sleep and breath for me and my husband . We called the reception, but there was no one available on shift, which is very strange for a 24/7 service. Instead, a security personnel came and, after we asked to switch rooms, he said he couldn't switch our room but instead gave us an old portable AC. This unit was so noisy and ineffective that we couldn't sleep at all. For 400 EUR a night, I would not expect to sleep with a portable AC. This was simply unprofessional. Our entire experience trying to relax that day was ruined. The next day, when we checked out, the receptionist told us that the whole hotel system uses an "eco-friendly" AC that switches off automatically. However, not having the option to switch it on manually for each separate room was unacceptable, especially on such hot days in Austria. She also told us that the hotel director would contact us, but I did not receive any email from them. It was supposed to be on Monday, the 15th of July, and since then, we have received nothing but an apology on our check-out day.
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Stayed in July 2024
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Reviewed: November 1, 2023
Raquel
Austria61 Reviews7 helpful votes6.0“Beware of insects!”- • Leisure trip
- • Solo traveler
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
My room had dust and fluff in the corners and several insects (both dead -on the floor- and alive). When I closed the curtains to go to sleep I discovered dozens of ladybugs sitting on the top of the curtains and they started flying around the room. I called reception and they offered me another room- same category. I had to pack everything in the middle of the night and move to the other room. There was no compensation for the trouble. Crowded spa area. Day staff at the reception were rather unfriendly.
Quiet location- great for walks and hikes in the forest. Food was good: breakfast, afternoon snack and dinner. The view from the restaurant with glass walls overlooking the garden/trees was fantastic. The spa treatment was good.
Stayed in October 2023
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Reviewed: December 14, 2022
Fleser
Romania3 Reviews2 helpful votes1.0“Stress over 1000 because of old blonde reception lady”- • Business trip
- • Group
- • Deluxe Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Old blonde Reception lady was mean! And did not want to help us to change the invoice details, AFTER WE PAID 1400euro! The queen of mean support award goes to the reception lady who managed to make our 3 of 4 days stress level over 1000%. Will not recommend this hotel to my gold club friend ever! Though was very nice, she dis not want to help until we called booking! She even said to booking that we have to pay extra to change invoice details. We’ve been on 20+ hotels in our eurotrip and this was the first place we heared somthing like this.
Was a great stay. Except we were stressed out by the moment we did the check-in with the old blonde lady who did not want to help us with the change in invoice details! We contacted booking and then was possible. I don’t understand why keep people like those in a nice place like that. A good business is knowing how to talk with people, and willing to help!
Stayed in December 2022
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Reviewed: June 10, 2025
Mario
Austria7 Reviews10Exceptional- • Leisure trip
- • Solo traveler
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in June 2025
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Reviewed: February 26, 2025
Georgios
Cyprus2 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in February 2025
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Reviewed: November 12, 2024
Itai
Israel39 Reviews4 helpful votes9.0Wonderful- • Leisure trip
- • Solo traveler
- • Junior Suite
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in November 2024
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Reviewed: March 7, 2024
Caceres-bjorklund
United States7 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in March 2024
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Reviewed: January 21, 2024
Yumkella
Austria2 Reviews10“Superb”- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in January 2024
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Reviewed: January 15, 2024
Slavisa
Serbia156 Reviews25 helpful votes10Exceptional- • Leisure trip
- • Group
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in October 2023
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Reviewed: November 5, 2023
Simon
Austria6 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in November 2023
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Reviewed: October 5, 2023
Raluca
Romania89 Reviews12 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in October 2023
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Reviewed: July 3, 2023
I
United States51 Reviews34 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in July 2023
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Reviewed: October 9, 2022
Péter
Hungary2 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in October 2022
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Reviewed: October 8, 2022
Boris
Croatia16 Reviews10Exceptional- • Solo traveler
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in September 2022
-
Reviewed: July 30, 2023
Daruosh
Portugal113 Reviews1 helpful vote2.0Very Poor- • Business trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in July 2023
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Reviewed: November 28, 2022
Anonymous
Italy1 review7.0Good- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in November 2022
Showing 1 - 24
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