The hotel has 3 separate buildings, Rezeption and Restaurant at one end, Pool area at the other end. There was a lot of walking between our room and the Restaurant and the underground car park. The hotel has got an outside car park but it would only take max. 25 cars. It's a big hotel and the car Park was always full. The underground car park is 9 € per day. We only booked room and breakfast. There is halfboard available which is a buffet. We tried it once. It was ok but for 20 € very basic. The breakfast was also ok. I expected to have more choices what to put on my bread.

Nice old building but looking a bit tired in places. Big room with balcony, bathroom with walk-in shower, separate toilet, big comfy bed. Room cleaned perfectly every day.

Stayed in July 2025

The variety of food to choose from. The breakfast options were literally the same every day (leven tho there was nice variety of sweet stuff as cakes, etc.) and for dinner there were only a little or almost no protein options to choose from (e.g.fried chicken, leberkase, bolognese sauce and once there was beef :/) The gym is prehistoric and most of the machines basically destroyed. Treadmill and other aerobic equipment is basically not working except for 1. It really needs cleaning and reconstruction. And its weird since the cleaniness of pool area and hotel itself is really decent.

Good value for the money -halfboard, nice spacious room with nice and clean bathroom, clean hotel, friendly stuff.

Stayed in July 2025

Some warming device in the badroom, it was a little chill, and the towels were still damp the next day. But when changed every day, it was OK.

It felt like a castle (it was a Schloss). A nice and big room. Good food, and very good service with friendly people.

Stayed in June 2025

That the holyday was too short!!!

Brekfast was excellent. The sauna facilities are great. Dinner was always offering delightfull and great variety of dishes. The staff are extremely supportive and helpful. The taverna atmosphere and staff there is great.

Stayed in February 2025

Cleanliness, while it was generally ok, rooms could and should be cleaner in some spots. We had several rooms, one room was never cleaned during the stay, nobody vacuumed under the bed in another room for quite some time. Not to mention one room wasn't ready at 15.00 on our arrival. Bed mattress in a third room felt like sleeping on a floor, too hard. Wooden floor boards on the "bridge" should get oiled, as they make really loud squeaky noises

Breakfast was quite good and tasty, kids loved croissants, variety of eggs prepared in all sorts of ways. The pool and sauna are a nice touch, give you a feeling of privacy and are not too crowded. Play area and pool table occupied the teenagers, even thou they had to pay to play. If you need something from the market it is across the street. The location is perfect to drive around to other towns like Zell am See, Kitzbuhl... Did not have the option to ski, as we arrived in October, so can't help there.

Stayed in October 2024

Older furnishings if u prefer newer & modern. We liked the old style for a change of pace.

Very quaint & charming. The rooms have unique features from a bygone castle era. The spa, pool & wellness center are great especially if u use it a lot. Their breakfast & dinner buffets were sumptuous & offered a wide selection. Close enough to walk from train station.

Stayed in September 2024

The staff especially Paolo was very helpful

Stayed in September 2024

Very noisy in room, because of river near hotel. Almost unpossible to sleep with open window.

Free parking garage, good food, pleasant staff. Good value for price.

Stayed in August 2024

Pool area looked a little tired

Large room. Good half board food. Having access to pool and spa

Stayed in August 2024

Nothing

Convenient location, good staff, restaurant and parking facilities

Stayed in August 2024

Bathroom had no ventilation, beds were so-so

Ambiance, View, Food

Stayed in August 2024

The historic significance of the place can be felt in everything. Great example of rejuvenating historic landmarks.

Stayed in July 2024

The kitchen was missing basic utensils - cutlery, plates etc for light cooking. The pool area and interior and the tavern was run down and in need of an upgrade

The breakfast buffet and the pool. Mountains and good restaurants nearby.

Stayed in July 2024

Nothing.

Food was excellent, snack very rewarding, excellent spa facility. Excellent staff comunication

Stayed in March 2024

Compared to last year there was absolutely NOBODY in the Kids club this year + no minidisco as well Our room seemed to have a kitchen but we never got the keys to open it AirHockey table didnt have pucks to play with You should do a better effort to get the food signs right....there was a chocolate cake that had alcohol and all kids eating it Ideally it makes more sense to have more fresh fruit variety during breakfast, not in the dinner

pool, sauna, the service in the taverna was great....same in the restaurant!

Stayed in March 2024

Dimmer was buffet only, there was no a la carte menu

Everything

Stayed in February 2024

Clean, good value, spacious rooms.

Stayed in February 2024

Nothing

It’s great historic building and exploits that with its decor. It’s huge and interesting, and has a lively feel to it. Very good food.

Stayed in January 2024

Our room was only cleaned once during 5 days. We could have been told on arrival about the guest card that gives free public transport and discounts. All check ins were after 3, which meant queues and waiting at reception, this could have been achieved with checkin earlier, but room allocation at 3. Hotel taxes should be charged at the start of the stay.

Rooms were spacious, the bartender in the taverna was very friendly. The hotel was unique and very interesting with the castle theme. They gave each guest a free drink for arrival and the breakfast was well stocked.

Stayed in August 2023

We were surprised to have to pay 9 Euros to park in the underground car park as all the exterior spaces were full. They did however give us a complementary welcome drink.

Exceptionally friendly and professional staff. Quirky hotel and it was lovely having breakfast with our dog on the outside patio. There was also a nice riverside walk just outside.

Stayed in July 2023

The dinner buffet was of poor quality. enough choice, but prepared with desinterest.

Nice family hotel with spacious rooms

Stayed in February 2023

The room was very warm with no option to control temperature other than opening the window.

- Very old castle, which was interesting to walk around. - half board option worked well, and the food quality was decent every evening. - Very attentive and friendly staff. - They have supervised kids club on in the evening time for an hour, which my son was very happy about! - The pool area is great, and there's lots for kids to do around the hotel.

Stayed in February 2023

all good

pool great food outstanding.

Stayed in January 2023

Limited space on free parkplace in front of hotel, but 3min walk from hotel is bigger parking place.

Great hotel in old castle style. Sauna, pool. Great breakfast and dinner. 4min by car from ski area fieberbrun saalbach. Fieberbrun ski slopes are north oriented, so the snow quality is better even afternoon in warmer time like in March.

Stayed in March 2025