Being near a busy street made it tricky to enjoy the peace and quiet, especially since the air conditioner decided to join the noise competition without actually cooling the room. We arrived late at night, so without a night reception (which would be very handy here), we couldn’t sort it out until morning. Still, it’s a nice place to stay — just bring earplugs and a sense of humor.

The accommodation is clean, comfortable, and well-equipped — as long as you pick the right room. Business rooms here are a bit like a surprise gift: some are wonderfully spacious and well-appointed, others… let’s just say they’re “cozy” enough. It would be nice if the pricing reflected these differences, so guests could choose between “stretch out and relax” or “small but mighty” at the right rate.

Stayed in August 2025

The bed and pillows.

Friendly, easy check in. Lovely hotel. Great location, 2 minutes walk from train station- easy to get into city. Room is large and we’ll set up.

Stayed in August 2025

Our A/C was a little noisy

It’s an older hotel, the reception staff were fantastic. Its location is an easy 10 minute train ride from the centre of Innsbruck. Breakfast was great!

Stayed in July 2025

Nothing

Breakfast was superb, restaurant good, room very nice. Good location close to Innsbruck - car or train.

Stayed in July 2025

the hotel is well located just a little bit out of the Centro city but easy to reach the center by auto or bus. friendly staff and an excellent breakfast are the bonus. appeared to be a hotel for business stays but I would suggest families also consider this facility

Stayed in June 2025

SPA center isn't well equipped Hotel close to a main road

Friendly staff Secured place to park our bikes at night Close to train station to go to the city center Cleaned room

Stayed in June 2025

my room didn't have AC, it was not that warm, tho, so all fine

Very close to the train station and staff is really kind

Stayed in June 2025

No air conditioning in room, only a small fan! No fridge in the room even though it is rated as a 4 star hotel.

Nicely appointed and cosy

Stayed in June 2025

The location is a little far off from the city center, though you have the train station right across the street, it'll take some time to get into the city. Basic room with three beds, not a lot of space to move. the pictures can be misleading in terms of the space in the room.

Basic room for a night stay. Quiet neigbhourhood.

Stayed in June 2025

No air con in one of our rooms. A little further from the city than I thought. And there was a bad smell outside

Stayed in April 2025

They could have better TV in the room with which one could watch Netflix or Youtube. They had very old fashioned TV.

It was in a nice location next to Train Station.

Stayed in March 2025

No coffee or tea making facilities in room. Asked reception for kettle, but they said all kettles already given to other guests.

Close to train and tram, breakfast was wonderful.

Stayed in February 2025

The room is kind of small and old, for example the phone for reception is older than me :)) Way too expensive for what it offers

Location is very nice right next to train/bus station and Mcdonald's. Train ride to Innsbruck is about 5 mins and costs 3€ Free parking is great The breakfast i FULLY recommend, it's very very nice

Stayed in December 2024

the girl at reception was really unhelpful, I remember clearly asking her about public transportation to the city center and instead of telling me about a city card ( free) she told me to buy the tickets on the booth in front of the hotel….and didn’t even mention that there was an underground path to cross the route….something a passer by did….i made the complaint upon check out…..but of course…it was too late.

Too far from the city…free parking though….but if I add the money spent on public transportation I could have paid a parking in the city center……and stay at any hotel closer …not 25’ journey…from city center

Stayed in October 2024

Very clean good breakfast and free parking

Stayed in September 2024

In fact, it is not a 4 star hotel as it is rated. In the bathroom, there were few amenities,only a small bar soap for 2 persons and a shower gel!

Situated near bus and train station

Stayed in September 2024

The air condition was terrible couldn’t sleep like that

Location

Stayed in September 2024

It is hot in the room during the night, no AC, which you expect in this price range, and loud outside if you open window (stright to the train and street)

Good breakfast

Stayed in August 2024

Too expensive for value

Clean state

Stayed in August 2024

Great air conditioning in the room! Very clean.

Stayed in August 2024

The hotel is in the middle of an industrial area. So no restaurant or any entertainment in the area. It is however next to a train/ metro / bus station so you are easy in the city center but this hotel is really only for drive through. Also the hotel has no private balcony connected to your room, only a shared balcony where everyone can go to for a smoke. Traveling with a child this isn’t a great option also looking at the noice. So when I mentioned this to the reception we got an upgrade to another room. That was great!

The hotel is clean and has a big parking lot. The breakfast buffet was nice.

Stayed in July 2024

Everything was perfect for a one-night stay or stopover.

We stayed here for one night as a stopover and found the staff, including the receptionist and restaurant team, to be very helpful. The rooms were spacious, clean, and comfortable. Despite the train station being located opposite the hotel, it did not disturb us at all during the night. We traveled by car and were pleased to find plenty of free parking right outside the hotel entrance.

Stayed in July 2024

Not as clean as most other stays. Some old mold on bathroom tiles. Someone had smashed some mosquitos on the wall beside the bed and this was still there.

Handy to the bus and tram stop for trips downtown. Free travel card provided. Bed had a firmer mattress which suited my sleeping style really well. Good parking at the hotel.

Stayed in July 2024

The minibar fridge did not work very well, as it was closed in a closet with no ventilation. Only by leaving the cabined open, did the fridge cool at least a little. AC was a bit underpowered, or maybe in need of maintenance or refridgerant refilling, but we surivived the +33°C heat by pre-cooling the room during the afternoon. While housekeeping was done well and the rooms were very tidy, the staff tried to enter our room couple of times with us inside, without knocking on the door.

Location was very good. Right next to the Rum train station, where also tram and bus stops. Very good for a trip to Innsbruck, only two train stops away from the Main station and one stop from the Messe, with trains running about every 15 minutes. Few blocks (easy walking distance) away from a big Inter Spar store and a late open McDonalds right next to the hotel. When we arrived at the hotel, we we slightly worried about the busy road just under our window (we had the 1st floor room at the corner closest to the road) but the sound proofing of the hotel was phenomenal and the noise of the traffic was not heard inside the room at all. Big thumbs up for this. Breakfast was good and quite good selection. We only had dinner once in the hotel restaurant, but it was good also. The restaurant has a lot of seats, so a big party like wedding or professional events could be held there. One of the best things was the Welcome Card, which we received from the hotel. As we stayed more than 3 nights, we were entitled to full-time free public transport, including all forms of travel and some other special offers, like -20% discount from the Nordkette funicular and cable car tickets, which by the way was fully worth it and the perfect thing to do on a hot day! All in all, good bang for buck and suited our stay perfectly. Will come back.

Stayed in June 2024